My iPhone 5 is not getting started,I have purchased it in April 2013, My iPhone 5 is not getting started,I have purchased it in April 2013
My I phone 5 which is only 6 month old is not getting started, what to do
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
Peace, Clyde
Similar Messages
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please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
My iphone 4 does not register calls made to it. if i make a call from another phone, i can hear it ringing, but it does not register on the iphone. also, i do not get any messages when this happens. then after a day or two it decides to start working.
Clean iPhone charging port with clean dry toothbrush. See if better. If still problem clean charging port again with toothbrush and small amount of Isopropyl Alcohol.
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Hi I newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data
Please help me outHi Rajesh778484,
Welcome to the Apple Support Communities!
I understand that some of your applications are not appearing under Settings > Cellular on your iPhone so that you can restrict or allow use of cellular data. If you have some installed applications on your iPhone that are not showing here, the first troubleshooting step I would suggest would be to reset your iPhone. Please refer to the attached article for information on how to perform a reset.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
I started using icloud a few months ago- I now find I have music on my iphone that my daughter purchased last year- I can't get it off as it does not appear on my Library on my pc. Any ideas- other than banning daughter from my account!
Add all the songs you want to burn the playlist onto the disk.
Best Regards, Brandon. -
I have imported a new CD into my iTunes library on my PC. When I sync my iPhone with iTunes (on my pc), I don't get the new songs (or new CD). I have them on my PC but not on my iPhone. This just started to act this way. It was working in January 2013.
Read this on how to do that https://discussions.apple.com/docs/DOC-3141
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Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to that. Then I received an email from Telus saying I had used my 3G instead of Wi-Fi using 75% of my data. How can this happen when I'm on Wi-Fi at home? If it switched to 3G for some reason I should have been disconnected and not just transferred to 3G network using up my data. What is the fix for this??
It doesn't have to be that complicated, Verizon iPhones come unlocked, just tell VZ you're going on Holiday/Traveling and suspend the service, no need to pay for service if you're not going to be using it. Pick up local SIM cards in the countries of your choosing, pop them in, re-activate iMessage and you're set!
I recommend getting a SIM card from the Three network in England, they have great EU roaming rates and free like-home roaming in Italy.
Set your phone's region to match the country you're in, it'll save from some headaches when calling local/international numbers.
To answer your questions,
1. If you choose not to have a local SIM card, it is good to keep your phone in Airplane mode to save battery.
2. Make sure the two iPhones have different names to reduce sync/restore issues.
3. If husband has an iPhone also, you can chat with iMessage/Facetime, just give him heads up about the new number you'll have. Otherwise, use Whatsapp if he's got an Android. You can activate Whatsapp with your American number or the international number if you choose to get a SIM in Europe.
Also, Get the MagicJack app and/or Google Hangouts, both of those apps provide you with free calling to the USA and Canada using any internet connection. Google Voice is another good way to SMS across the seas.
Let me know if you need any more tips for iPhoning across the pond. -
get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?
Restart your computer and the iPhone. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.
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windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!
Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
- Judy -
hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
Was just checking my iPhone and when I pressed the home button to wake it up the message "no sim installed" was on the screen, obviously it was so I restarted the phone, that cleared it but then I started intermittently getting a popup message "this accessory is not optimized for iPhone...(don't remember the rest), did a hard reset and still happening once in a while, there isn't anything plugged into or connected to my phone at all though, would appreciate any help or advice please
The most common reason for message "this accessory is not optimized for iPhone" with nothing plugged in, is dust, debris etc. in the iPhone dock port. Clean the dock port with a clean dry toothbrush. If the message returns again, clean the dock port again very carefully using some isopropyll alcohol, especially the pins which are on top of the dock mid rib.
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!
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