My iPhone 5 restarts after a while
Hi, I am having this problem since today, 2 days ago my battery run out and I didn't have any charger. Today I charged the phone and it keeps restarting, during the charging process and even after it. It looks like something fails, the display shows weird colors for a second and then the phone restarts. (It looks like a wrong display contact, but it shouldn't restart the phone and I don't even move it) The time between restarts is random, but it's just a few minutes (less then five). Also battery sometimes shows percentage wrongly, until I restart the phone. But this issue was here for already a week and it did not affect the phone. I admit I did not try to restore the phone to the factory settings, but something tells me this is more like a hardware issue. Anyone saw this before?
Thank you for your help!
Hey BlackoutLogic,
The first step I would suggest to you is to perform the troubleshooting steps in the following article:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden
Similar Messages
-
Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?
Retore the device from your iCloud or iTunes backup.
iOS: How to back up and restore your content - Support - Apple - http://support.apple.com/kb/HT1766 -
I tried to download IOS7 to my Iphone 5. After quite a while, my phone had the symbol to connect to Itunes. I went to our desktop and did this. A message said I had to restore my phone. I clicked on restore. In a short while, I received a message saying my phone couldn't be restored and received error 3194 "This device isn't eligible for the requested build"
So how do I fix this? Can you help me?
Thanks
Brendahttp://support.apple.com/kb/TS4451
-
N6300 (firmware 5.00) restarts after opening a pla...
I have N6300 with firmware 5.00 (the newest version, according to software update program) and 2GB memory card (full of music). Every time I try to open any playlist that I created in Nokia Music Manager (ver.2.0), my phone starts opening the playlist, but restarts after a while without actually opening it. I tried to format the memory card and upload the songs again, reinstall the firmware, but it did not help. With this bug, the Music player in the phone is good for nothing, as I cannot actually play any music... :-( any suggestions what can cause the problem? It did not do before, it started only recently when I uploaded some new songs to the memory card... Thanks!
So, Raymond sent me his project and I was able to get it to open. Here's what I did to troubleshoot it.
If you've ever looked inside Motion project files, you'd see that they are just text files with XML in them.
I loaded Raymond's file into a text editor and one by one, deleted a layer, saved it, tried the project, if it crashed, I restored the layer. Then I'd move on to the next layer. A layer is between:
<layer name="Layer 7" id="10589">
... and ...
</layer>
Once I found the offending layer (after deleting it, the project would open), I looked at the items in the layer. If you look at the crash log above, it says Motion died rendering a rotoshape, so I deleted a mask in the problematic layer (It had a <mask name="Mask copy" id="10487" factoryID="10"> and a </mask>), and bingo, the project opened.
Hope that helps someone else crashing trying to open an old project...
Patrick -
I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.
Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
If your iPhone was hacked/jailbroken the update restore the lock. -
I use iphone 3GS, after upgraded to ios5, my phone restart when i took picture with button and while playing music .. what happened?
Basic troubleshooting steps in the following order.
1. Reset. Press and hold both Power and Home Buttons together till Apple Logo appears.
2. Restore to a backup.
3. Backup, Restore in iTunes and setup as new. -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
when i plug in my ipod touch it goes to the battery witht he bolt under it the goes to the apple logo screen and after a while it will flash white like its trying to go to the lock screen but just restarts and restarts the process and keeps doing it. What should i do? Is there any way to fix it?
See if you missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 6 keep restarting after I open a few apps!!!!!
My iPhone 6 keep restarting after I open a few apps!!! Sometimes during a call
Hi kaiserleung,
Thank you for using Apple Support Communities.
Please see the information in the article below on troubleshooting this issue where your iPhone is unexpectedly restarting.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Alex H. -
installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Hi.i really need to know why some iphone 5s lose wi-fi or bluetooth comminucations after a while?!? i just charged it with my iphone 4's adapter,it can be the reason?!?!?!?! i dont think so....
It would help to have more details about when your phone loses wi-fi or bluetooth.
When an iPhone locks itself it turns Wi-fi off. I haven't had any problems with bluetooth turning off.
You might try restarting the phone. Double tap the home button to open the multitasking drawer, tap and hold on any icon in the drawer until the icons start to jiggle, tap the X that appears on the upper corner of each icon to shut them all down. Press the Home button to close the drawer. Then hold the sleep/wake button down and wait for the Slide to Power Off slider appears. Slide it and wait for the phone to shut down. Wait a few seconds and then press and hold the sleep/wake button again until the Apple logo appears and the phone restarts.
You can also reset your network settings, go to Settings => General => Reset Network Settings. You will have to reconnect and enter passwords for any wi-fi networks that you normally connect to after you do this.
Let us know if this doesn't help. -
After automatically updating to 32.0.3 last Thursday and this Monday on all our Staff and Patron computers both Win7 pro and XP pro we have seen Firefox sessions that will not bring up the Print Dialog. The Print Preview dialog will come up but no print button or print menu item will bring up the Print Dialog. After you close Firefox and reopen it the Print Dialog box will work again for some time. The websites that Patron and Staff use during a session are different and done seem to be the cause. The Firefox settings are at fault because a simply restart of just Firefox fixes the issue and no other web browsers or application has any problem with displaying the Print Dialog at any time. Again this began on all the computers as soon as 32.0.3 was installed automatically over night.
Hi NPLD,
Thank you for your question, I understand that there are multiple computers that no longer have a working print dialogue after a while of using Firefox. However after a restart, the print dialogue continues to act normally.
Does resetting the printing settings on the affected computers only temporarily change this as well?[[Fix printing problems in Firefox]]
I noticed it when I tested this page: [http://www.housebeautiful.com/decorating/home-makeovers/1920s-home-before-after?src=spr_FBPAGE&spr_id=1451_94608649#slide-2] However I cannont reproduce it all the time. The print icon in the page has a opened a printable view and then the print dialoge comes up. When I switched to another program, that icon did not open the preview.
Do you notice any about:config entries that change when you see this start to happen? -
my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?
Try connecting the iPod Touch to your computer and restore it. http://support.apple.com/kb/HT1414
-
when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this. -
hello.
I got my macpook pro in july 2009 so the warrenty has ran out. Today, after a while just typing away I tried to save the document and went to click on the save icon and found that I had selected selected everything in the document and then the left clicker stopped regsitering. The right click worked just fine but it would like the left click didnt exist and it wouldnt let me do it. I have a mouse, and at first I thought it was the mouse. But it wasnt registering on the trackpad either, so its definitely the laptop itself not getting the signals for a left click.
I then restarted the laptop and it was back to normal. So i thought it was just a glitch. but it happened again after about an hour after restarting the laptop. So I gave up on the laptop and then out for dinner, came home to find that it happened after about 30 mins of being on the internet.
Ive tried looking for similiar threads but it seems like for other people its something to do with the battery on their laptop or just on their track pads thats not registering. For me, it's not registering on my track pad and every mouse I have in my house to test it with.
Please help, it is VERY VERY much appreciatedThat disk from her computer is a machine specific version, you need this disk
http://store.apple.com/us/product/MC573Z/A
and follow these instructions
How to erase and install Snow Leopard 10.6
Maybe you are looking for
-
What are the differences between macbook unibody and macbook pro unibody.
-
Having backed up ipad, erased and reloaded several times (grrr), eventually worked out that photostream sharing didn't work when keyboard bluetooth connected. Just disconnect and all fine. Surely some conflict between ios7 and the Logitech hardware??
-
What is the best method to write off assets to 0, This means I want to accelerate depreciation so that the asset net value reaches 0. But I <b>do not</b> wat to retire the asset.
-
When I want to buy a book, iphoto tells me I have a missing picture
Hi, can someone tell me what is going on? I have finished my iPhoto album and would like to buy it. However, it instantly tells me that I am missing a picture (or maybe several I can't tell) and that I should place a picture in the frame (it even tel
-
Blank Spaces, shortening length of web pages?
There is a long blank space below this web page that I can't get rid of: http://www.thebunting.com/TheBunting_Empire/Random_Linkage/Entries/2008/5/23_Take_on_me_aufdeutsch.html How might I go about shortening it so that the page ends when the text do