When i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.
You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this.
Similar Messages
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I brought a iphone 4s second hand and the icloud account does not let me set my phone up
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
Contact the owner. Have them log into www.icloud.com with their Apple ID & Password. have them remove the device from their account.
Find My iPhone Activation Lock: Removing a device from a previous ... -
i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do
That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner -
I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.
I bought this cheap from an unknown persons. I have checked it is not in blacklist. And unlocked by apple.Those are all carrier features, so contact your cell phone provider.
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i have zero out all data on my imac, as i brought it second hand and the disk the guy supplied dont seem capatable with my imac to install the operating system again so it is frozen at the grey start up screen. should i buy a new snow leopard disc from apple and install that as my new operating system. please help as had the computer a month now and still cant use it yet.
You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.
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I am vietnamese. I speak English not well. Can you help me, please.I bought second hand phone. I can not activate iphone 4s.
< Personal Information Edited B Host >Can you help me, please.
I can not activate iphone 4s.
Imei: **********
ICCID: 8984011101125173773
Serial: DN********TD7
ECID: CFC802Đ2B
<Personal Information Edited by Host> -
I just got a iphone second hand and the person don't remember their icloud, what do i do...
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Javarr wrote:
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Probably because its the ID of the person they stole it from...
It cannot be activated unless the rightful owner either enters their password on the phone or deactivates it through their iCloud account. See: http://support.apple.com/kb/HT5661 for what the rightful owner has to do. -
hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!
kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
Did you reformat and reinstall when you first purchased it?
If not I HIGHLY recommend you do that before you do anything else. -
I am going through a divorce and she has the computer. I'm trying to tranfer my music to a new computer but for about 100 songs its asking for her authorization password that I dont have. How can I get these songs transfered or can I?
It sounds like two Apple accounts were used in the purchase of songs, yours and hers. Assuming she won't give you her password, you're kinda stuck. For $129 or so you can repurchase them all.
By the way, if she has the computer and it has your account info in it, you ought to change your password. -
First off, I've a 16gb unlocked white iPhone 4s. The discussion title kind of explains the entire situation. I can't get on to apple to get it repaired, because it says the serial code is a replacement and invalid - I bought the phone from DoneDeal.ie (an Irish Craigslist/eBay basically) and the guy I bought it from gave me the box with everything in it, phone, phone charger, warranty, apple care, everything. But then I looked closer and realised the apple care document was faked, and the warranty was also fake. I checked online with my IMEI code and the website said the warranty was well up, and that the phone was a replacement.
I was told the phone was brand new and that it was literally just out of the box but obviously that was a lie.. Anyway, approximately 3/4 months later, the WiFi broke - When I went in to to turn the wifi on in the settings menu, the wifi was greyed out and didn't have an option to be turned on. I've since got the wifi repaired for the 5th time as it constantly goes back to the greyed out option every month or so. The repair shop (not sure if it was apple official or anything, if I had to guess, I'd say it wasn't) said they could either give us back our money or repair it one last time but it's gone again and that's kinda the last straw, they said it was a generic problem they'd found on all iPhone 4s's and that basically, I'd just have to deal with it as apple are not very helpful with replacing these phones but obviously I'd like to give them a chance to prove that wrong though.
Anyway, seeing as I can't contact apple through the customer support section, any chance someone from apple can give me some feedback as to what my options are on this discussion?
I don't even need a replacement phone (although that would be ideal) but I definitetly need a repair that's going to work for more than a month..
Thanks to anyone who can help, but especially to anyone from apple!If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!
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I bought an iPhone 4S secnd-hand. The previous owner did not remove the iPhone from their iCloud account. I've tried contacting the previous owner, but they also do not know. What should I do now?
If they were the one who set the lock, send them this link.
If not, you need to contact the person who did or the device's original owner.
(117626) -
Hi,
Just wondering how I can create a new account and password?
I've bought a second hand iMac from a dealer who hasn't fully erased the previous owner's user name and password. Therefore , I can't update or install any new password or update to Mountain Lion...
There is also no installation disc, so I don't seem to be able to reset the password that way.
I've just gone into the dos text :/root and wondered what I can do to create a new account and password without having to reinstall Snow Leopard?
Any help would be greatly appreciated.
Thanks.
SteveFollow the steps in this article. Be sure to enter the commands exactly as written, paying attention to case and spaces, or lack thereof.
http://www.hackmac.org/tutorials/how-to-create-a-new-administrator-account/ -
I have a itunescard but it also ask for a credit card but i dont have one but the itune card
I have A I tune card . But It Also Ask For A Credit Card Number Also. But I don't Have A credit Card
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons, -
I need to upgrade my phone. But my husband and I somehow ended up sharing our contacts and calendar. So I'm afraid if I wipe my phone, his phone will get wiped, as well. How do I make sure that he doesn't lose all his info when I clear my phone out?
It will not delete his items if you erase you're phone.
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PLEASE HELP! I can't connect it to iTunes either because the iPad is kind of broken
If you have encountered activation lock, your iPad will be useless unless you can contact the prior owner. They have to give you the ID and password, or erase it and remove it from their account as explained in the article you were reading. No one else can help you with this and there is no way around it.
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