My iPhone 5s brightness won't go down its stays really bright I recently fixed the screen and button so don't know if that's the problem
I Have an iPhone ams I got the screen repaired not so long ago but another thing is that the brightness will not go down it stays really bright I even turned off auto brightness and its still bright please help asap
Take it back to where you had it repaired for them to check it. You said you had a button repaired also. Which button was that? Since Apple does not do that type of repair, I am guessing that this was not an apple authorized service place.
Similar Messages
-
I Can no longer synch my iPhone and iPad to Outlook using iTunes on a Win 7 Pc. I updated to iTunes 11.1.4.62 a few days ago. Don't know if that caused my problem. I've reset the Synch History, deleted any Notes in Outlook that don't have a subject. Grateful for any help.
You might have better luck in the iTunes for Windows community. I'll ask the hosts to relocate your post.
iTunes for Windows -
So basically I took my iPhone in to be fixed. It's got a problem where the wifi won't switch on nor will my Bluetooth. Knowing I only brought a new iPhone about 4 months ago thought that's ok I'll get it fixed or a new one.
How wrong was I? Not only were they rude to me and talked down the me. They also completely wiped my phone convincing me it would fix the problem. Well it didn't. I actually left the store crying as I had no contacts, photos, or apps.
They refused to help me any further without me buying a new phone. They said that when I got my new phone from them to replace another broken headset I only got 90 days warranty. They said I signed for it. In my opinion they should make it clearer and tell you this.
I am disgusted at the way I've been treated and think that for such a big company they really don't help themselves.
Just wondering if anyone could help shed some light on this?OK. So the phone you took them was an out of warranty replacement for a phone you had previously... Is that correct? They told you the truth. The out of warranty replacement has a 90 day warranty. (if the phone it was replacing was physically damaged, the OOW replacement will inherit the balance of the original warranty if it's longer than 90 days.)
If you were backing up and syncing your phone on a regular basis, as intended, you can restore all of your information exactly the way it was at the time of the last backup.
If you're unhappy with the way you were treated, go back and speak to the manager or call Apple and ask to speak to customer relations.
No one here can do anything. This is a user forum. -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings but it won't allow me.
What can i do?No support or assistance can be provided here for jailbroken devices.
-
Hi, any suggestions as to how I can fix the problem on my iPhone?
Hello, ClareOlys.
Thank you for visiting Apple Support Communities.
I would first make sure all updates have been processed for the computer and iTunes. You may need to place the device in recovery mode before iTunes will recognize the device. Here is the article that explains that process.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If the device is still not recognized by iTunes, see the steps in the two articles below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Jason H. -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings and i cant does anyone have a way to get around this and beat the error 1015 code.Sorry dean,
We do not provide support on this forum for jailbroken devices. You should do a Google search to see if you can get some help elsewhere.
Sorry,
GB -
after upgrading to ios 5.1 on my iphone 3gs, the battery percentage dosent work well, it dosent move. how can i fix the problem?
Have you tried doing turning the battery level display off and then General -> "Reset all settings"? You won't loose any data and that should do the trick.
-
My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itune
If they are iTunes purchased music then go to Settings>iTunes and App Store and turn off Show All.
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
I can't switch apps/programs on my iPhone 4. Whatever app I'm in is the only app I can use unless I restart my iPhone. Then I can choose a new app/program to use but then it's stuck on that app/program until I reboot my iPhone. Syncing it with iTunes doesn't seem to fix the problem and I regularly close apps/programs so I never have many multi-tasking.
This problem sometimes goes away for a brief period of time (an hour or two) but it's pretty much been this way for the past 48 hours.
I have a 32 GB iphone 4 that has the following on it: 4.9 GB Audio, 8.2 GB Photos, 6.2 GB Apps, 0.58 GB Other, 9.3 GB Free.
I am using iOS v 4.3.5
Does anyone know of a good fix?You mentioned rebooting, have you tried a cold reboot? That is is holding the home and lock buttons down for about 15 seconds?
Ignore the slider asking to turn off, just keep holding. Once it goes off continue to hold for about 10ish more seconds and it will eventually turn back on.
Suggestion only. -
Iphone 5 (6.1.3 and 6.1.4) locked after talk screen and button
Have you Iphone 5 ? if you have iphone 5 (6.1.3. or 6.1.4). you can try.first close the screen (locked) after open the camera, call to the iphone5 other phone. switch on after switch off. you'll see. Screen and button loced.not available in any way. you won't use screen and button. you can open iphone5 only with power button. you'll push the power button and select don't close phone. you'll see every thing normal again. I thing so, iphone5 should continue take photo. What do you think this problem.
I tried that guide but unfortunatly it didn't work =\
@JWPNJ
I ended up going into my local apple store and they managed to reset it with their software - it'll save you mucking around for ages if you tried everything like I did. Good luck. -
I fixed the problem with the whole 'waiting' and not loading but now some of my apps won't open, what can I do?
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- Try the remaining items of:
iOS: Troubleshooting applications purchased from the App Store -
I have an iphone 4s unlocked with att prepaid plan (non-contract), everything was working perfect BUT since i update to IOS6 i can not send MMS to anybody has Android, i went to att technical center they said only apple store can fix the problem, i went to Apple store MANY times they could not fix it, so they gave me a new iphone 4s and they said they fixed it but they did not,iam so mad that's not fair, can somebody help me please.
The nice thing about owning this overpriced POS is that Apple not only doesn't support it, but also doesn't want to hear about anything negative regarding it. So I spoke to the so-called "support" people at Apple who successfully screwed up my contacts beyond repair. I got a nice email from Apple asking me to rate the support I got. I was actually civil and described the issue tactfully. What do I get in return? Nothing. Not a damned thing!! You're luck you've got me by the short hairs on a 2 year contract but I'm still tempted to throw this POS through the front window of the nearest Apple store!! Not only will I be replacing this phone with a competitive product but I won't be buying anymore Apple crap. I guess when you con 27 million people into believing your rhetoric and sales lies, you don't have to care whether some customers get screwed or not. I'll be going back to Verizon and threatening legal action if they don't take this electronic dung heap back but I'm sure the teams of lawyers Apple and Verizon have on staff have insured that I have no rights in this matter and you're free to screw me anytime you please. Sad. I used to love Apple as a company and your products. Now you're just another Microsoft with more trendy looking junk. I've had it with you. If any of your executives are brave enough to talk to me, please contact me at your convenience.
-
How Do I Help Apple US & Apple Europe Stop Warring With Each Other And Fix The Problem They Created?
PROBLEM
Apple will not replace, as promised, the iPhone 5 (A1429 GSM model) that they gave me in London, UK, with an iPhone 5 (A1429 CDMA model).
BACKGROUND
My iPhone 5 (A1429 CDMA model) was purchased this year in September on an existing Verizon Wireless (VZW) line using an upgrade. The purchase took place in California and the product was picked up using Apple Personal Pickup through the Cerritos Apple Retail Store. I will refer to this phone at my "original" phone.
The original phone was taken into the Apple Store Regent Street in London, England, UK on November 15, 2012. The reason for this visit was that my original phone's camera would not focus.
The Apple Store Regent Street verified there was a hardware problem but was unable to replace the part.
The Apple Store Regent Street had me call the US AppleCare. At first they denied support, but then a supervisor, name can be provided upon request, approved the replacement of my original phone with an iPhone 5 (A1429 GSM model) as a temporary solution until I got back in the US. And approved that the GSM model would be replaced with a CDMA model when I came back to the US. I will refer to the GSM model as the "replacement". They gave me the case number --------.
The Apple Store Regent Street gave me the replacement and took the original. The first replacement did not work for reasons I do not understand. They switched out the replacement several times until they got one that worked on the T-Mobile nano SIM card that I had purchased in England, UK. Please refer to the repair IDs below to track the progression of phones given to me at the Apple Store Regent Street:
Repair ID ----------- (Nov 15)
Repair ID ----------- (Nov 16)
Repair ID ----------- (Nov 16)
The following case number was either created in the UK or France between November 15 to November 24. Case number -----------
On November 19, 2012, I went to France and purchased an Orange nano SIM card. The phone would not activate like the first two repair IDs above.
On November 24, 2012, I went to the Apple Store Les Quatre Temps. The Genius told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. They had me call the AppleCare UK.
My issue was escalated to a tier 2 UK AppleCare agent. His contact information can be provided upon request. He gave me the case number -----------.
The UK tier 2 agent became upset when he heard that I was calling from France and that the France Apple Store or France AppleCare were not helping me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault.
The UK tier 2 agent said he was working with engineers to resolve my problem and would call me back the next day on November 25, 2012.
While at the Apple Store Les Quatre Temps, a Genius switched the phone given to from repair ID ----------- with a new one that worked with the French nano SIM card.
Also, while at the Apple Store Les Quatre Temps, I initiated a call with AppleCare US to get assistance because it seems that AppleCare UK was more upset that France was not addressing the issue rather than helping me. I have email correspondance with the AppleCare US representative.
A Genius at the Apple Store Les Quatre Temps switched the replacement with a new GSM model that worked on the French SIM card but would not work if restored, received a software update, or had the SIM card changed. This is the same temporary solution I received from the Apple Store Regent Street in the UK.
By this point, I had spent between 12-14 hours in Apple Store or on the phone with an AppleCare representative.
Upon arriving in the US, I went to my local Apple Store Brea Mall to have the replacement switched with a CDMA model. They could not support me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. My instructions were to call AppleCare US again.
My call with AppleCare US was escalated to a Senior Advisor, name can be provided upon request, and they gave me the case number -----------. After being on the phone with him for over an hour, his instructions were to call the Apple Store Regent Street and tell them to review my latest notes. They were to process a refund for a full retail priced iPhone 5 64BG black onto my credit card so that I could use that money to buy a new iPhone 5 64GB black at the Apple Store Brea Mall to reoslve the problem.
The Apple Store Regent Street did not process my refund. He, name can be provided upon request, told me that the AppleCare US did not do a good job reviewing my case, that they were incapable of getting to the bottom of it like they were, and instructed me to call AppleCare US and tell them to review this case number and this repair id. I asked if he read the notes from the AppleCare US Senior Advisor and he would not confirm nor deny. When I offered to give him the case number he accepted but it seemed like would do no good. Our call was disconnected. When I tried calling back the stores automated system was turned on and I could not get back through.
Now I have the full retail price of an iPhone 5 64GB black CDMA on my credit card and Apple will not process the refund as they said they would.
I've, at this point, spent between 14-16 hours at Apple Stores or on the phone with AppleCare representatives, and still do not have the problem resolved.
SOLUTION
AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
DESIRED OUTCOMES
I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
Apple covers the cost of the solution because I did not create the problem.
Apple resolves their internal issue without costing me more time, energy, or money.
This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
Does anyone have recommendations for me?
Thank you!
<Edited by Host>Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak -
I think that my ear piece and mike have both got magnetised how do fix the problem
Please helpI have the same problem!! It lead to many other problems with my phone
I just arranged a repair with apple. Yes its inconvenient to be without a phone for a while but if your phone is in warranty its good to get it looked at professionally!
Maybe you are looking for
-
OSX 10.7.4. will not save ANY of my preferences (system or application -- Safari, Office, etc.)
I am running System OSX 10.7.4 on three different MacBooks. It will not save any of my preferences (system or application based), passwords, log-ins and keychain. Even Safari did not save imported bookmarks. I am running Office For Mac 2011 (v 14.2
-
Dear Experts We are doing Negative Time Management where we record only deviations But customer has third party time machine which required to be integrated with SAP system As I know, from the time recording terminal, i should map SAP number to all e
-
Hi there! I'm a recently converted PC user and I know that with most PC laptops, it's a good idea to remove your battery if you keep your laptop connected to it's AC adapter all the time. Would this apply as well to the G4 Powerbook (15 inch, 1.67GHZ
-
Where to get the ap to scan QR codes?
I would like to be able to scan QR codes and Barcodes with my Droid Razr. I can't find an ap in the Vz Market. Where can I get an ap to do this that is reputable and safe site? Is there any charge for these scanner aps? Message was edited by: Jim Gra
-
Awesome tab completion not working
Hi, I've just upgraded my arch installation to using the awesome WM. However, tab completion refuses to work whe I try launching a program, it just throws me out of the command box. Here is my rc.lua: http://pastebin.com/ihUDiJT7 Any help is much app