My iPhone 5s will not turn on after recharging.

I took it to an Apple store and they showed me how to restart by pushing the power and home buttons. The said I had software that had "hung up." It worked then but now, three days later, that solution does not work. What else can I do?

I recommend trying these two articles.  If you are not successful, then visit your local Apple store and have a genius examine your device.
http://support.apple.com/kb/ts3281
http://support.apple.com/kb/ht1808

Similar Messages

  • My iphone 5 will not turn on after i switched it off.

    my iphone 5 will not turn on after i switched it off. i have tried resetting and putting it into recovery mode but it will not respond to anything. i have also left it on charge for 24 hours and tried again but no response, help!

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    From Here
    http://support.apple.com/kb/TS3281
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Iphone 3gs will not turn on after attempting a factory restore

    My iphone 3gs will not turn on after attempting a factory restore, all that happens is the apple logo appears the timer goes round then stops.  It then switches itself on and off several times to no avail.
    The only way I can turn it off now is by holding the off button and the home button, but then it goes into the cycle again.
    Any advice gretly appreciated.

    http://support.apple.com/kb/HT1808

  • My new iPhone 5s will not turn on after inserting the SIM card. Help?

    I bought my new iPhone 5s from US Cellular and attached it said to insert the SIM card before activation. So I shut the phone off, insert he the SIM, and now it wont turn on. Any help? I have to activate it today and don't want anything to delay it.

    Hi connorfromgrinnell,
    Welcome to the Apple Support Communities!
    I know it has to be frustrating wanting to use your iPhone but cannot turn it on. In this situation I would recommend the steps listed in the attached article.
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Have a great day,
    Joe

  • Iphone 4 will not turn on after restore

    Have performed a full restore of my iPhone 4 using iTunes, including software, firmware and my last backup. Now will not turn on by any combination of sleep/awake, on/off buttons and connected/disconnected to power.

    I am reading on this site about the error I am getting and it wants me to change some files that I am not comfortable messing with. Mainly because it is like a foreign language. Will the store do this for me or tell me if it is neccessary?

  • My iphone 6 will not turn on after a night of charging. Please help

    My phone has been acting funny and freezing. I plugged it in last night when I went to sleep last night and now it will not turn on. I tried to do a hard reboot but it turned on with lines on the screen and it is completely frozen. It will not work and I just bought this phone a few weeks ago.

    Hi ncd1031,
    Welcome to the Apple Support Communities!
    I know issues with your iPhone not responding can be frustrating you you have already done good troubleshooting by resetting the iPhone. In this situation there are further troubleshooting steps that I would recommend. Please use the attached article as a reference for troubleshooting this situation. 
    iOS: Not responding or does not turn on - Apple Support
    Best regards,
    Joe

  • HT201263 my iphone 4 will not turn on after ios7 update tried all the tricks no phone now help please

    my iphone4 will not trn on after downloading ios7 i have tried to restart done all apple web site says looked on internet tried all the tricks they say and still no phone 

    If everything has been tried, the next step would be taking the device to Apple for evaluation and possible replacement.

  • HT4623 IPhone 5S will not turn on after newest update.  HELP!

    Hey all,
    I agreed to update my IPhone5s last evening and went to bed.  Now the phone is off and will not turn on.  Any suggestions?

    Try this:
    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, try the reset again as described above.

  • Iphone 4 will not turn on after battery drain

    my iphone4 battery died today and phone turned its self off, i have plugged it into the supplied wall charger and nothing appears to be happening, the same happens when i plug into my macbook. there is no charging symbol on the phone and my macbook doesn't recognise the phone is connected.
    any suggestions?

    thanks, but i have done that, it didn't work. its been plugged in for 2 hours now and still nothing? charge lead works as i tried it on my bros iphone?

  • HT1414 My iPhone 5c Will Not Turn On After It Died

    My phone died and I've been trying everything to turn it back on.
    Holding the lock and home button together, letting it charge (which it wont and nothing is wrong with the charger) etc...
    I really dont want to restore it because my phone isnt backed up and I have all my pictures of my son on my phone that I would be really sad if I lose.
    Help please!

    Hello iPhoneUser082
    Check out the article below to go over further troubleshooting options to get your iPhone 5c to power back on.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Regards,
    -Norm G.

  • My iphone 5 will not turn on after iOS 7.1.1 update last night

    I have tried to push and hold top button & home button at the same time. The phone just seems dead. It was charging all night and shouldn't be a battery problem.

    I first tried to update last night when I got home from work. It told me it couldn't update unless I had 50% or more battery life or be pluged in. So I waited until I went to bed and pluged it in to charge overnight (like I always do) and set it to update, figuring by the morning it would be finished. When I woke up this morning it was dead. I've tried plugging it into different chargers (car, work, home) but I get nothing.
    I've tried searching the internet for other sites for help, but I haven't come up with anything useful. I was hoping I could get some help here before I went to the Apple store after work.

  • My iPhone will not turn on after a yet another blue screen of death. Please help!

    As mentioned above, my phone will not turn on after a yet another blue screen of death. All of a sudden it turned off, and it wouldn't turn on for quite some time, even after I plugged it in the charger. It wasn't long after the screen turned on, but it only displayed a bright black. I decided to turn it on and off a few times. Nothing worked.
    I have also tried to call the phone from another one. It was as if the phone was simply off.

    Hello ZarinaUrum,
    The article linked below details a number of troubleshooting steps that can help restore functionality to your iPhone.
    iOS: Not responding or does not turn on
    http://support.apple.com/en-us/TS3281
    Cheers,
    Allen

  • My iphone will not turn on after I replaced the battery

    My iphone will not turn on after I replaced the battery, itunes logo comes up, but it will not connect and does not reset! does anyone know what I can do?

    Who replaced the battery, you, Apple or an Authorized Apple Service Provider? If you did it yourself, then you could have done anything to disable it. It also voids any warranty and post-warranty support from Apple and the forum. You are on your own. If Apple or an Authorized Apple Service Provider replaced it, then take it back and have them check it.
    The iPhone does not have a user replaceable battery, or user serviceable parts. It is meant to only be serviced by Apple, or authorized service providers.

  • My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

    my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

    Has the iPod been wetted?
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer.
    Also see:
    https://discussions.apple.com/message/12690674#12690674
    https://discussions.apple.com/message/13032101#13032101
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My iPhone 5 will not turn on. And when it does, it will only stay on for a short while and then it dies again.

    My iPhone 5 will not turn on. And when it does, it will only stay on for a short while and then it dies again.

    Hi lammyrock,
    I want to let you know to be patient as this troubleshooting can take some time depending on many different. First try putting your iPhone into recovery mode and then use iTunes to restore it. To do that, you can that by making sure that your iPhone is turned off, hold the Home button down while it is plugged into iTunes. You should get the graphic on your iPhone to plug it into iTunes and iTunes should prompt you to restore it. Once that is done and if you have a back up in iTunes or in iCloud, then you can put that back on after the restore is complete. Take a look at the article below for more information to help you. 
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Hope this helps,
    -Norm G. 

Maybe you are looking for