My iPhone Apple ID is not the same as my home computer Apple ID. This seems to cause iTunes to tell me that certain purchases can't be synced, reason unauthorized. The authorize function under Store says that the computer is authorized. What to do to sync
The home computer iTunes will not let me sync certain apps bought directly from iTunes with the iPhone. The two ID's (home Apple id and iPhone id) are not identical. The Store 'Authorize' function tells me that the computer is authorized. How do I get all apps to sync across all devices (I also have an iPad). Thanks.
you need to be signed in on both devices to teh apple id that the apps were bought on to sign out on the device go to settings>store >tap on apple id >choose sign out>tap on sign in, to sign out on the comp click on stre at top>sign out >sign back in with the correct apple id
Similar Messages
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i did the add a computer function and it says that this computer is already associated with an apple id...if you use itunes match with your apple id etc for 90 days...please explain. is this going to screw my wifes account up?
If you both have seperate iTunes Store accounts then basically, yes, it is going "screw up" your wife's account.
iTunes Match is designed as a single-user service which is associated with one and only one iTunes Store account ID. If you have subscribed on your account and want to activate the service on another computer that is already signed in with an account the present account must be signed out and then iTunes signed into your account. This means the other computer will have complete access to your account and will only be able to make purchases on your account. iTM is not designed to be signed in and out at will. If she has apps purchased with her iTunes Store account they will not be able to be updated. -
I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.
What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear. -
When I set up my Macs, there were 2 sign-up names - 1 I created and the other was "Ghost". The Apple store says that takes up 50% of my hard drive. Can I kill "Ghost"? Do I just delete it?
Thanks for your help!Hello Blisshous,
It sounds like you have a user account named Ghost, that you want to delete all content from and remove from the computer. This article will help you do that named:
OS X Lion: Delete a user account
http://support.apple.com/kb/PH3867
Choose Apple menu > System Preferences, and then click Users & Groups or click Parental Controls.
Click the lock icon to unlock it, and then type an administrator name and password.
Select the user account you want to delete, and then click Delete below the account list.
Do one of the following:
Select “Save the home folder in a disk image” to save the folder as a disk image in /Users/Deleted Users/.
Select “Don’t change the home folder” to leave the home folder in /Users/.
Select “Delete the home folder” to remove it from the computer. If you want to prevent programs that read raw data from retrieving any files, select “Erase home folder securely.”
Click OK.
Keep in mind, if you remove the user and delete the data, without Time Machine you will not be able to restore any data from it in the future.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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I want to use the same account for all my apple devices (macbook air, imac and iphone). I can't see how I can amend the iphone account because it is in grey? I also can't remember the password for this account so i can't even delete it and start again?
Help!
ThanksDeleting an iCloud account only deletes it from the Device, not from iCloud. In iOS 8, the name of this setting changed to "Sign Out" as that is a better reflection of what actually happens. Your iCloud data remains on the server, available to devices still signed into the account, but the device you sign out of the account on is disconnected from the account, and as a result, the iCloud data from that account is removed from the device. It will redownload to the device should you sign back into the account.
The only issue you'll run into when you switch between accounts is with my photo stream photos older than 30 days. When you delete (or sign out of) and account, your photo stream photos are deleted along with the other data from the account in question. However, unlike other data which remains on the server and can redownload to your device when you sign back in, my photo stream photos only remain in iCloud for 30 days. When you sign back in, you will only get back my photo stream photos added in the last 30 days (as older photos are no longer in iCloud to redownload). Like other account data, any my photo stream photos on your other devices signed into the account are unaffected by this. If you want to keep older my photo stream photos on your device as you change iCloud accounts, save them to your camera roll before deleting (signing out of) the account. -
I can't find iMovie on my mac any where though it says on the app store it is installed I can not find it to open and use, someone help ?!
Welcome to Apple Support Communities
Open a Finder window, select Applications in the sidebar and look for iMovie. Make sure there are no external disks connected, and if so, disconnect them, open the App Store and install iMovie.
You can also use Spotlight to look for iMovie, so press Command and Space keys and type iMovie -
After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone. What action can I take to convince phone that the SIM card is OK?
Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
So... Apple tech advisor said he can rectify the records and re-set the factory setting to an Australian iPhone on the 3 network within 12-24 hours. Fingers crossed all is good by tomorrow afternoon.
Thanks for your suggestions though, I had been trying everything to get it to work as I'm sure you know how hard they are to live without once you've got used to living with one!
Cheers, Tom. -
My app store says that I have two updates the buffer logo comes up for afew seconds then goes and it still doesnt show me my upgrades:( What should I do?
See this prervious discussion
https://discussions.apple.com/thread/4738058?tstart=0 -
My Apple TV wasn't working so I returned it. I kept the same remote from my previous Apple TV and it's not responding to it. What should I do?
Don't you have 2 Apple remotes now?
Either way, hold menu and down key together for 6 secs and that should fix it unless the remote is broken or battery is flat.
AC -
The App Store say that my payment method is declined why and it was ok before
The App Store say that my payment method is declined why and it was ok before
Apple doesn't answer questions here. Everyone here is a user so we wouldn't know about why there is an issue with your account. If it is a bank card, then you need to check with the bank.
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I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime.
You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.@ reichard
yeh man i have the same problem i think when i open the ****** facetime it dosent open there is a line in facetime icon it dosent open i dont know how it work **** i want it to work hope someone help me thx -
Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?
Hi,
We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch. -
I am trying to download an app that needs 501 MB and my iPod has over 1 GB, but the App Store says that I do not have enough memory left.
Do you have a question?
That sounds right.
Most apps require more than double the size of the app available in order for installation.
Make more room. -
I would like to see the same mails in all my apple devices. Can someone please tell me how? My calendar and contacts sync but my mailboxes dont...
I would like to see the same mails in all my apple devices.
On iOS devices tap Settings > iCloud
Make sure Mail is swtiched ON.
Apple - iCloud - Learn how to set up iCloud on all your devices.
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