My iphone cut off while using itunes and now it wont work. it cuts on and off and it wont restore.

while putting music on my iphone from itunes my iphone suddenly cut off. it wouldnt come back on unless hooked up to charger and even then it turns on and off.. i have tried restoring it but it wont work. it actually restored once but it just started doing the same thing within an hour. every other time it errors out. what can i do?

Hi emfletcher!
If you have already tried restoring the iPhone, then the next troubleshooting step to address this issue would be to try putting the phone into recovery mode and attempting a restore from there. I have an article for you that can help you perform these steps:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
In order to fully troubleshoot and isolate issues, I would recommend not restoring from your backup after you finish this procedure. Thanks for using the Apple Support Communities!
Cheers,
Braden

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Did you make a backup of your HD?
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http://support.apple.com/kb/PH12313

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christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
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Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
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VZW Support
Follow us on Twitter @VZWSUPPORT

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My iphone cut off while using itunes and now it wont work. it cuts on and off and it wont restore.

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