My iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?
my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?
You repeat yourself frequently frequently. Perhaps your iPhone is not charged.
Too, you might look in the section "More Like This", right over here ----->
Similar Messages
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Screen goes black, shut the lid for a few minutes, open the lid the turn on chime comes on and the screen comes back to life. The computer itself has continued to update just no screen. After a few minutes goes black again. Is logic board going bad or graphic card issue? Trying to decide if computer is worth repairing as it was made in 2007.
It does sound like you might have a faulty video connection. See if you can make a Genius Bar appointment at your local Apple Store.
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i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi i try all the ways to turn it on but it didnt sucsses
roaminggnome
thanks for helping but i didnt know that is the downgrade is forbidden and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>> -
My iPhone 3GS keeps freezing as soon as i turn it on. I hold the home button and the power button to reboot it and it just wont respond to anything. It just stays froze on the apple logo with the black background and nothing else.
Hi hollie13,
I'm sorry to hear you are having issues with your iPhone not responding.
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Always back up your device before troubleshooting:
iOS: How to back up and restore your content
I've quoted some helpful highlights for you:
iPhone, iPad or iPod touch: Not responding or does not turn on
Resolution
Follow the appropriate steps for the symptom you're experiencing.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. If there is no video, verify that the device has enough charge to turn on
Ensure the iPhone is connected to the Power Adapter it came with.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode.
I hope this information helps ....
Have a great day!
- Judy -
My ipod touch wont boot up it shows the apple logo and then blinks on and off.
My second ipod touch wont connect to itunes/be recononized it is totally locked.. i looked at videos on the internet, and they say connect it to the FIRST computer that it was connected to,, the only thing is i no longer have that computer... so what do i doFor both
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ok one day out of the blue my ipod just stopped working it wouldnt turn on nothing but after recovering it, it's fine now but there is only one problem my screen wont work i can't do anything on it not even unlock it please someone help!!!!
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
Help! Mac won't start. I hear the ding and see the apple logo but the bar below it never goes further than an inch before the screen goes dark. I have tried unplugging.
Hello Templemeads,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Have a nice day,
Mario -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!
Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
Good luck & happy computing! -
I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?
Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath -
My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone 6plus not working not charge but when i run it the first time working half an hour when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now
Hello Nadersalah,
It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do?
Hello Maxayla,
It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
During/after upgrading to ios8.1 my ipad air is looping is a screen where i see the apple logo after a minute or so i see a flash of bleu then black en the it starts over again....i can't even turn of. Help?
Hi,
Had the same issue. Hard reset not working.
What I did was: start your mac/pc and open iTunes, hold down the home button of the iPad (and while holding the button), connect it to the PC with the cable.
Keep pressing until you get a pop-up asking to upgrade or restore.
Hope this helps for you!
Xavier -
My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?
There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.
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