HT201210 iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do?

Hello Maxayla,
It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Similar Messages

My 160MB iPod Classic won't sync from iTunes. This is a recent problem. The error message is "The iPod cannot be synched. An unknown error occurred (-39)." The end result is that music will sync but photos will not. Current software on Mac and iPod.

My iPod classic won't synch from iTunes. This is a recent problem. The error message reads "The iPod cannot be synched. An unknown error occurred (-39)." The end result is that the music will sync but photos will not sync. I am running current versions of software on the iPod and the iMac / iTunes. HELP! J

First try to resolve #2 by:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem
If you can resolve #1 and still get same message for #1 then you have to restore the iPod like the message says.

IPhon 5 music is gone, was supposedly backed up in iTunes, not there. Have musiic on my ipad, and want to synch to phone,, when I plug into PC, Apple says ipad is synched with another library? How do I get music back to phone?

I had to do a restore on the iPhone - thanks Verizon. Music had been backled up to iTunes via computer and cloud. But it's gone. The music exists on my iPads as well. So when I hook the iPad up to an authorized computer it says it's synched to another library. ??? How do I get it synched to the iPhone? I have ONE account...don't get it

Music is not included in the iPhone backup, because it is already on your computer, so why duplicate it?
Music can only be synced to one computer at a time, so if you change computers the contents of the iOS device will be replaced by what is on the latest computer.
If you have an iCloud backup and your music is saved to iCloud you can restore it by going to Settings/General/Reset - Erase all content and settings. When this completes it will ask if you want to restore your iCloud content.

Tried to update my iPad OS from iTunes. Frozen and got an "unknown error msg". I tried to restore the iPad to factory settings..got the same

I bought today a new iPad from Rideau Store. The setup guys didn't update to latest software version. I tried to do myself trough iTunes, which notify me that an upgrade is available. After a while the upgrading process froze with a msg "unknown error ..". I clicked on the More info button and I got a page saying "due to a scheduled upgrade of Apple's support system some feature are not available.
The bottom line is that now the iTunes does detect the iPad being in recovering mode and asks to restore it to fabrics defaults. I tried to do this and again I got aqn "unknown error"
Finally I run the iTunes diagnostics to check the connectivity between my iPad and my HP laptop (iTunes). For unknown reson the iTunes does not detect my iPad. See below the diagnostics log:
Itunes Diagnostics
MicrosoftWindows XP Professional Service Pack 3 (Build 2600)
Hewlett-PackardPavilion dv5000 (EP416UA#ABA)
iTunes10.2.2.12
QuickTime 7.6.9
FairPlay1.11.17
AppleApplication Support 1.5.1
iPod UpdaterLibrary 10.0d2
CD Driver2.2.0.1
CD Driver DLL2.1.1.1
Apple MobileDevice 3.4.0.25
Apple MobileDevice Driver 1.55.0.0
Bonjour 2.0.5.0(214.3)
Gracenote SDK1.8.2.457
GracenoteMusicID 1.8.2.89
GracenoteSubmit 1.8.2.123
Gracenote DSP1.8.2.34
iTunes SerialNumber 0012AD0812DA2D38
Current user isan administrator.
The currentlocal date and time is 2011-04-20 20:32:27.
iTunes is notrunning in safe mode.
WebKitaccelerated compositing is enabled.
HDCP is notsupported.
Core Media issupported.
Video DisplayInformation
ATI MOBILITYRADEON Xpress 200 Series
**** ExternalPlug-ins Information ****
No externalplug-ins installed.
Genius ID:cb0eaa5cad8a753f64335065bc061263
**** DeviceConnectivity Tests ****
iPodService10.2.2.12 is currently running.
iTunesHelper10.2.2.12 is currently running.
Apple MobileDevice service 3.3.0.0 is currently running.
UniversalSerial Bus Controllers:
StandardEnhanced PCI to USB Host Controller. Device is working properly.
StandardOpenHCD USB Host Controller. Device isworking properly.
StandardOpenHCD USB Host Controller. Device isworking properly.
No FireWire(IEEE 1394) Host Controller found.
Most RecentDevices Not Currently Connected:
iPad runningfirmware version 4.3.1
Serial Number:        DLXFK2A8DKPH
**** DeviceSync Tests ****
No iPod, iPhone, or iPad found.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said?

I'm restoring my Ipone, but the response i'm getting is " An unknown error occrured (1015)....please help

I'm restoring my Ipone, but the response i'm getting is " An unknown error occured (1015). and the i cant use my wifi too..please help

Error 1015 occurs when trying to restore a previously jailbroken phone.
Jailbreaking your phone voided your warranty with Apple, and forfeited your right to any assistance, including from this forum. Terms of Use of this forum strictly forbid the discussion of jailbroken phones.
You'll need to search elsewhere on the internet for assistance. However, it's very unlikely you'll ever get your phone working again, FYI.
Best of luck.

The operation cannot complete because of an unknown error. [Parm]

I manage computer labs for a small college and we recently installed Adobe CS3 Design Premium on our Macintosh labs. When a user launches Adobe Illustrator CS3 (13.0.2), they see a widget with the Ai (Adobe Illustrator) icon and the following text "The operation cannot complete because of an unknown error. [Parm]" and an OK button. At the same time, the console log (~/Library/Logs/Adobe Illustrator CS3/AISuitePea.log) is flooded with something called SuitePea throwing errors, such as these below (this is only a small portion of those thrown):
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1397908844 (leRS)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1397908844 (leRS)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:33:17 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:37:18 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:37:18 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:37:19 SuitePea Threw error 1394689636 (dF!S)
Sep 06 14:37:19 SuitePea Threw error 1394689636 (dF!S)
Some google searching suggested multiple means of dealing with this, from Disk Utility Permissions Repair to plug-in issues/removal. So far, nothing I have tried has yielded any results. My latest attempt was fully uninstalling CS3 using the utility on the CD, and then manually removing all remaining portions I could find on the hard drive (prefs, remaining folders, etc...), rebooting, and then resintalling, but have found I encounter the same result.
Does anyone know what this SuitePea is or what to do about this kind of error?
System Information:
Clients are running Adobe Illustrator 13.0.2
Intel-based iMacs running OS X 10.4.10
User home directories are on a network share, not local
Any help would be appreciated. Thank you,
Branden Ohlinger

When I called Adobe, I was pretty much told that they would not offer any assistance. I offered to purchase the incident support, but they said that wasn't an option with this problem. I had to badger the guy just to get him to say that he believed it was caused by an inability of our network account users to write to the local hard drive. What is below is the results of my attempts to research and solve the problem from that point.
The way we addressed it was to make a second partition (only 10GB) on the local computers and give full read & write access to it for everyone. Then, we instructed our students to set their Scratch location to that new partition. This does indeed resolve the [PARM] error and some problems trying to save and open large files. It does not address the SUITEPEA errors we are getting in our console log though.
To change the Scratch location:
- click Illustrator in the menu bar
- select Preferences
- click Plug-ins and Scratch
- use the drop-down menu to change the Primary scratch disk
- click OK
Sadly, the above must be done per each individual user and I have not yet found a way to push the preference using Workgroup Manager since the Illustrator preference file is not a normal .plist and the Scratch portion is a rather lengthy string of characters. Adobe did not make this one easy on us and they're not willing to support it (or weren't in my case).
I wish the rest of you better luck than I have had on this issue.
The funny thing is - if Adobe used /Users/Shared for the default scratch location instead of whatever location it currently is, I don't think this would be a problem since all users (in a default Mac OS X install) have full access to /Users/Shared

My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error(1015)

Hey guys. My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error has occured(1015). I have no clue what to do and all and any help would be amazing.

See Here
https://discussions.apple.com/message/15290457#15290457
From the More Like This on the right...

I just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...

i just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...

Let's first define what "new" means. Was it purchased from Apple or your authorized carrier, and it came in a shrink wrapped box? Or is it only new to you, and you don't know its history?
Assuming it truly is a new, never used phone, Error 9 means that the USB connection to the phone is intermittent. Do the following:
Make sure you have the latest version of iTunes (10.4) - if not, download and install it from htp://www.apple.com/itunes
Reboot your computer
Disable your antivirus and firewall software
Disconnect all USB devices except keyboard and mouse
Connect the cable to a USB port directly on your computer, not to a hub; do not connect the other end to the phone yet (If your computer is a desktop or tower and has ports on both front and back us a port on the back)
Launch iTunes
Connect the phone to the other end of the cable
If the phone is recognized in iTunes proceed with the Restore
If the phone is NOT recognized by iTunes:
Disconnect the cable from the phone (leave connected to the computer)
Hold the HOME and SLEEP buttons until the screen goes blank, then IMMEDIATELY release the SLEEP button but continue holding the HOME button
Connect the cable to the phone while holding the HOME button
Wait for iTunes to recognize the phone, then release the HOME button (this may take several minutes of holding)
If you still have a problem after these steps take the phone to Apple for exchange.

IPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....

iPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....

Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore

When i use app store in my iphone 4s and try to download or update third party software i got message unknown error. cancel-retry

when i use app store in my iphone 4s and try to download or update third party software i got message unknown error. cancel-retry
please assit

Sign out and sign in again.
SETTINGS - STORE

ýesterday my iphone 5c screen suddendly shows connect to itune and i try to restore it using itune but halfway i got a message error occured (14). please help me in solving this problem.

ýesterday my iphone 5c screen suddendly shows connect to itune and i try to restore it using itune but halfway i got a message error occured (14). please help me in solving this problem.

what did you learn when you search the internet for iPhone error 14?

TS3694 somebody help me restoring my iphone4s i got An unknown error(3194)please help me guys thanks

Somebody help me restoring my iphone4s i got An unknown error(3194) while restoring it!!please help me guys thanks

EIther way there is nothing wrong to try to fix it since Apple does not support it anyway

HT4623 Am trying switch from an earlier iPhone to an iPhone4. I have had the Simcard cut to the right size and put it in the iPhone 4 and gone to iTunes. I have clicked on Restore but i get the message that this cannot be done "unknown error 1604" . What

Am trying switch from an earlier iPhone to an iPhone4. I have had the Simcard cut to the right size and put it in the iPhone 4 and gone to iTunes. I have clicked on Restore but I get the message that this cannot be done: "unknown error 1604" . What to do now, please?

Thanks, good suggestion, but after trying recommendationsthere I still have the problem of error 1604 happening and no progess.

TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I got an unknown error occurred (3) help.. anyone?

i got an unknown error occurred (3) when i update my iphone 4s to 7.0.2 help.. anyone?

EIther way there is nothing wrong to try to fix it since Apple does not support it anyway

HT201210 iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

Similar Messages

Maybe you are looking for