My iPhone is frozen in the Apple Logo and won't turn on. I have already restored it and it is still freezing in the apple logo. Help!
help
Hello Ondreina,
It sounds like your iPod Nano power button is no longer working. Here is some information on your repair options and pricing:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
How do I obtain service for my iPod?
The iPod support site has troubleshooting articles to help you solve your iPod issue. If you have reviewed those articles and still need service for your iPod, you can contact Apple. You can also take your iPod to your local Apple Authorized Service Provider. Note: There may be a fee for diagnostic service.
iPod nano 2 GB (2nd gen.)
$79
$59
iPod nano 4 GB (2nd gen.)
$79
$59
iPod nano 4 GB (3rd gen.)
$99
$59
iPod nano 8 GB (2nd gen.)
$79
$59
iPod nano 8 GB (3rd gen.)
$129
$59
iPod nano 8 GB (4th gen.)
$79
$59
iPod nano 8 GB (5th gen.)
$79
$59
iPod nano 8 GB (6th gen.)
$65
$59
iPod nano 16 GB (4th gen.)
$99
$59
iPod nano 16 GB (5th gen.)
$89
$59
iPod nano 16 GB (6th gen.)
$75
$59
iPod nano 16 GB (7th gen.)
$75
$59
Thank you for using Apple Support Communities.
Regards,
Sterling
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Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
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Unknown "source"? Do you mean unknown "error" followed by a number?
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what happend if my iphone get frozen in the apple screem
iPhone User Guide
See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
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http://support.apple.com/kb/ht1430 -
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When you did the restore, did you restore from a backup or restore as new? The final step of user troubleshooting is to restore as a new device, not from a backup. If you restore as a new device and the camera still does not function, it is probably a hardware issue. Make an appointment at the Apple Store Genius Bar and have the device checked by a Genius.
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Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
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I've had the new iPhone 5 for about a month now, and it is still saying it is currently restoring still. Is that supposed to still be happening? Everything works just fine, but it's not letting me update the new software bc it's still saying it's restoring.
sean_gabriel wrote:
Is there any solutions yet. I'm also having this problem for almost a month now. I'm using two Macbook Pro Mountain Lion and Yosemite, two iPads and iphone 5s. All updated. I use Apps that needed to be updated. Well, I try to purchase a trial version a month ago and I want to buy it now but always say I have a billing problem. Also, I have new devices with Apps that has to the Appstore, some are free but also give me the same headaches. I tried all the solutions posted on this forum, also tried other solutions, obviously it did not work at all. Does Apple hear about this? Settings > Store and signed out/signed in did not work for me. Please respond.
Contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html -
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Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
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If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
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Open the App Store and tap Updates. If updates are available, tap Update All.
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Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
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Abelynn-
Does the problem occur in both Camera and Photo Booth Apps? If you run the FaceTime App, does the front camera work?
If the front camera never works, you may have a defective iPad. If you are near an Apple company store, the Apple Store Genius can verify the problem, and may replace it on the spot.
If the front camera works for at least one App, try rebooting the iPad. Hold down both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. After a couple of minutes, the iPad will restart. Rebooting will not hurt anything, and may correct your problem.
Fred -
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THANKS for your prompt reply Bluetooth is off in my laptop and IPhone.. and in fact the reset is the only thing that can make it back to normal. But for a lil while. I wonder if it is the touch, or the home botton... both things are very expensive to replace, so I wouldn't like to spend $$ and continue having the prob.....
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