My iPhone is severely messed up. I think my mophie has caused a short in my phone because without it on there my phone cuts off even when my phone was at 100%. Idk what else I can do

My iPhone is severely messed up. I believe my mophie external battery has caused a short in my phone because if I take it off and even sometimes when it is still on, my phone likes to cut off and then try to cut on but cant cut on. I have had this phone since february or so and it is becoming very frustrating. Idk what I can do

tapia1988 wrote:
... My question is can they erase all the information from my phone to the point of using it although i have not disconnected it from sprint????
Yes.
Unless you are certain that it was stolen, don't overlook the fact it may have been turned in to a lost and found.

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