My iPhone screen is unreadable and I am trying to back up to iTunes but I need to put my password on my phone which I can't do. Help
My iPhone screen is unreadable and I am trying to back up on iTunes but it needs my password put into the phone
but I can't see the screen to do this. How do I get around this?
Karen
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
Similar Messages
-
what is the sullotion?
Hello Y-Jam,
Thank you for using Apple Support Communities!
Rather than try and run the update, you should choose the Restore option in iTunes. That will downlaod the latest release of iOS 7, and install it to the phone.
Note: Be sure to backup your data first, this WILL erase all the content on the device.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
I recommend backing up to iTunes manually even if you backup to iCloud, as that will restore faster than an iCloud backup would.
Regards,
Sterling -
hey i have forgotten iphone screen lock passcode and i have tried again and again so my iphone gets disabled . 1 and 23 hrs gone but it is still disabled . So please tell me what to do??? plzzz
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
I am not finding my backup of my Iphone 5 that I backed up in itunes. I need to put the old information on my replaced phone from Apple care.
the itunes back up can be found in preferences/devices on ur itunes
the preferences can be reached by going to:
windows pc: edit/preferences
mac pc: itunes/preferences
check ur icloud as well in case u had the 'back up to icloud' option checked instead of the 'to this computer' option when u backed it up to ur itunes.
if neither of those have ur back up then ur back up is not in that pc and not in ur icloud for that apple id. it might be somewhere else (another pc maybe) or it doesnt actually exist. -
Once I've deleted a purchased program accidentally and now I get it back from my iTunes, but doesn't move to my phone even it looks like on the phone by iTunes.
How can I syncronize it to get back really the app to my phone?go to settings>general>restrictions and turn facetime ON
-
My iPhone screen is locked and is saying it is not backed up, it says that it needs to be plugged in, locked and connected to a wi-fi network but I have done this and nothing is working!
Settings > iCloud > Storage & Backup > Back Up Now
-
HT4061 my iphone screen is busted and i want to upload my pics to itunes
how would i bypass my lock screen passcode being that my screen is smashed and the lcd display is broken,i want to upload my pics to my itunes/pc before discarding my phone,is there any way to do so?
It's too late for that, now. If you're just going to toss it, perhaps a 3rd party repair shop can replace the display for you so that you can unlock the phone and transfer your photos. That will forfiet all rights to have it serviced by Apple and it could result in losing all the data on the phone... but... since you can't get to it now anyway, it might be worth a shot.
-
please help my iphone 4s has gone into the lost mode and i cant re-activate it i dont know what to do. Itunes needs me to put the Simcard pin but i dont have any option for that.
Hello Buzzy78,
Try to put your iPhone in Recovery mode and then Restore it to Factory settings and see if you are able to get into your iPhone.
Recovery Mode : http://support.apple.com/kb/HT1808 -
I have been told by two different AT&T stores to plug my phone into iTunes and it will accept it, and give me instructions to restore my phone. However, each time I plug it in, iTunes says that it can't access my phone because it's locked. What am I supposed to do now?
Looks like your iPhone is disabled because of incorrect passcode. You will have to use recovery mode to restore the phone. Follow this link for details on how to perform restore in recovery mode.
http://support.apple.com/kb/HT4097 -
Someone help me authorize this Mac! The instructions on apple.com are easy but I cannot find the menu they speak of.
Move the cursor to the very top of the computer's screen and click on Store.
(84805) -
I want to sync my new iphone4S to my PC XPS Dell, window 7, 64bit. I have tried repeatedly but always get the error message: Windows installer has encountered a problem and can not install program ( or something close to that).
What can I do? It is a brand new laptop and have have already been working with a older version itunes and can sync my touch without problems.
Please help!! I do not want to lose all of my songs and apps> Thanks ChrisIt would help to post this in a more proper form. This is for the iTunes family of stores.
-
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?
Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.
-
screen is off and black. Won't turn on. trief charging but still won't work. its like it's dead but it was fully charged when it just turned off.
Try a reboot press & hold down power button & menu button hold both down and wait for
the Apple Logo this may take upto 20 seconds then see if iPhones comes on
if not take to Apple store.
bsydd uk -
my iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz
There's no way to "restore" your phone, but, you can login to iCloud.com, using your computer, locate your phone, then erase it.
Maybe you are looking for
-
Hi experts! I'm trying to use a custom dynpro in the CL24N transaction, but something doesn't work. From the SPRO transaction I go here: Cross-Application Components-> Classification System -> Classes -> Maintain Object Types and Class Types here I c
-
Bpel mail authentication missing ns_emails.xml config
Hi all, I want to send a mail using Bpel and I noticed that the "auth login" was missing when sending the mail.(Saw this using a network monitor) My aoutgoing server setting look like this: <OutgoingServerSettings> <AuthenticationRequired>true</Authe
-
Hi Experts, Mentors and Gurus I come from an Engineering Background-Computers and have been in SAP for 3.5 yrs now and have primarily worked in the ABAP area for all these years. I tried to get into the functional areas but was denied on numerous occ
-
Java WebStart deployment does not create shortcut on desktop
Using Netbeans 7.3 and latest Java 1.7.0_17. In Properties -> Build -> Deployment I have these settings ticked: check for application updates in background allow to run with no internet connection install permanently add desktop shortcut add start me
-
Hello, I am trying to open a PM4 file from PageMaker 6.5 and continue to get a "cannot open file" message. I am opening the file from Pagemaker (File -then Open). We have tried opening it on different computers - and different versions of PageMaker.