My iPhone was stolen then my icloud account was hacked and I have the email address it was changed to, how do I report this Gmail user?

This morning my iPhone was stolen from me, I immediately called it and it had been turned off. So, I went right home to activate the Find My iPhone app on the website so it would call my other contact number. Then going  to my AT&T store I was told to go home and submit an insurance claim. Later this evening, I tried to access my iCloud account and I couldn't. Finally, I found an series of emails from Apple at 5:15pm and on verifying my Find My iPhone activation had been disabled and that my iCloud ID had been changed to  *********.  I don't know who the heck this person is, but they've managed to deactivate the Find feature and hack my iCloud ID email address. How can this happen? How do I get Apple and Gmail to prosecute this person? I still don't know the full extent of what has been hacked into. Does anyone have any helpful insight? Thanks
<E-mail Edited by Host>

In terms of your account the best thing to do would be to change the password.
Also just letting you know that you aren't talking to Apple, the people here are Apple product users like yourself. If you wish to speak with Apple follow the link below and call the number for your country:
Contacting Apple for support and service
Hope this helps

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