My iPhone Won't Sync with computer. It used to; but it doesn't now. I don't have iCloud. When I try to sync I get a message that reads: iTunes could not back up the iPhone "owner's name appears here iPhone" because the backup could not be saved on compute

Why won't my iPhone sync with my computer? When I hook the phone up to iTunes I get a message that reads: iTunes could not back up the iPhone because the backup could not be saved on the computer. This never happened before.

Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M.

Similar Messages

  • When I try to download, I get a message that says that my computer must be rebooted to finish uninstalling a previous version. After rebooting, I get the same message. What do I do?

    When I try to download, I get a message that says that my computer must be rebooted to finish uninstalling a previous version of Firefox. After rebooting and going through the process again, the Install Wizard gives me the same message. I get the same message every time. What do I do?

    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup

  • HT1338 when I try to update, I get a message that says none of the selected updates could be saved, you don't have permission?????? help.  I tried to restore my hard drive, but the restore tab does not light up

    I am having problem with updating my software, I get an error that says I do not have permission.  I tried to restore the system but it will not allow me to perform that task either

    Ah! The proverbial missing information. Then, CMD+R and reinstall Lion.

  • When I try to accessFirefox, I get a message that says Firefox is already running ,but is not responding.To open a new window,you must first close the

    I get this message when I click the icon on the desktop or open a webpage from O.E.

    Make sure that you do not start Firefox with the -no-remote switch appended to the command line.
    * http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
    See also:
    * http://kb.mozillazine.org/Profile_in_use
    * [[Firefox is already running but is not responding]]

  • I am getting a message that reads: "itunes Library.itl" cannot be read because it was created by a newer version of itunes. I am trying to copy my contacts and notes into my new 4s

    I cannot access my itunes store due to upgrading to 10.5 so I could download my contacts and notes to my new 4s

    Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
    tt2

  • When I try to print it get a message that says my printer is off line. How do I get it back on line

    how do I get my printer back on line?

    Hi ljzimprich!
    To have a better understanding of your issue, please let everyone know which model printer you own and what operating system you are connecting it to. That way, community will be able to assist you with suggestions appropriate for your product.
    Thanks!

  • When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

    When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

    This is a post from a user named edgar999 and it worked PERFECTLY:
    "OK - this is how it works:
    In order to backup from iCloud you cannot use iTunes!
    Therefore disconnect your device from your computer.
    Turn on your device and go to Settings and then go to General.
    At the bottom of this submenu there is a buttom "Reset"
    If you push that buttom you see 6 different Erase settings to chose from!
    Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud!  (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
    Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
    After choosing your location you will be asked to setup your WiFi-conection. After  you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
    Restoring from a backup can take some time.  The process uses your Wi-Fi connection to download settings, content and data.  If you had a lot of content on your device, this can take a while.  The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad.  When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
    If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
    THANK YOU edgar999!!!!

  • TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

    I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

    Do you still get that one if you restart the PC and try to connect again?

  • HT1420 When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

    When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

    iTunes: Missing folder or incorrect permissions may prevent authorization
    Mac OS X
    Log in to your computer using an administrator account.
    In the Finder, choose Go to Folder from the Go menu.
    Type: "/Users" (without quotes) and click Go.
    If the Shared folder exists
    Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
    Depending on which version of Mac OS X you have, this step will vary:
    On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
    On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
    Press Return.
    Quit Terminal.
    If the Shared folder does not exist
    The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.
    Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
    Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
    Press Return.
    Enter your administrator account password when prompted, then press Return.
    Depending on which version of Mac OS X you have, this step will vary:
    On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
    On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
    Press Return.
    Quit Terminal.

  • I have a iPhone 5C and a PC with Windows Vista.I did pair my phone thru Bluetooth but when I try to connect I get this message:"error establishing connection" What is the reason of this?

    I have a iPhone 5C and a PC with Windows Vista.I did pair my phone thru Bluetooth but when I try to connect I get this message:"error establishing connection" What is the reason of this?

    Go into Settings>Messages>Send and Receive and make sure that your phone number is checked and iMessage reads as activated. Remove the checkmark from the email address and make sure that only the phone number if checked. It should appear grayed out, but should still have a checkmark. If the phone number does not have a checkmark, then turn off iMessage, wait a few moments and then turn iMessage back on and make sure that it activates.

  • I get a message that says iTunes could not connect to the iTunes Store.

    After I downloaded the newest version of itunes, I now cannot get into the itunes store. I get a message that says iTunes could not connect to the iTunes Store. Is anyone else having this issue and if yes how do I fix it?

    I've got the same problem. Windows 8 with iTunes 11.0.1.12. Internet connection is fine otherwise. I've been through the troubleshooting steps listed on support without success. Running network diagnostics says Secure link to iTunes Store failed.

  • When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

    When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

    The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
    Any solution?? Need help, please!!
    Macbook pro 13 i7
    Iphone 4
    Ipad 2
    Thanks!!!

  • Trying to download iTunes 10.4.1.  I have windows xp.  iTunes would not load.  I followed the directions from this sight to uninstall everything.  When I try to install, I get this message:  C:\Documents and Settings\Kelley\Local Settings\Temporary Intern

    launch so I am trying to reinstall.  I followed the directions from this site about uninstalling and deleting files and making a backup.  When I try to
    install I get this message:  C:\Documents and Settings\Kelley\Local Settings\Temporary Internet Files\Content.IE5\AFYW6D11\iTunesSetup[1].exe is not a valid Win32 application.  I click ok.  Nothing happens.  Any ideas?

    Hi - thanks for your help and sorry not to have replied before - I've been away.
    I use mainly Chrome but also tried IE8 just in case - no difference.  However I finally remembered that when I had a similar problem downloading/installing OS4 for my iPhone (which crashed it and caused total lockup for about 4 days, resolved only after hours of calls to iPhone helpdesk) it turned out that the problem was caused by my home wi-fi connection.  When I hard-wired the network connection the problem was solved.  I tried it with iTunes - and it installed first time.
    Don't know what would cause this problem, which as far as I can see affects only Apple software.  Everything else seems to download and install over the wi-fi without glitches. 
    Best,
    John

  • TS1718 I tried to update, did not work, unintstalled did not work.  Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable.  Looking for itunes64.msi path.

    I tried to update, did not work, unintstalled did not work.  Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable.  Looking for itunes64.msi path.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software.  I registered and activated the software last year.  When I click to activate, I get a message that I am not connected to the internet.  I am

    From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software.  I registered and activated the software last year.  When I click to activate, I get a message that I am not connected to the internet.  I am connected.  How do I get Editor to work?

    You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them.  This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
    A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website.  This is what happens if you buy PSE from a brick-and-mortar store like Best Buy.  I don’t’ know what happens if you purchase the downloaded version as I have never done that.
    A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once.  The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
    In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

Maybe you are looking for

  • Link to attached file

    Hi, I have a PDF with and a file attached to it (Excel sheet). I want to make a link in my document to open the attached file. How can I do that? The background: I was not my first idea to attach the file. I would like better linking the file which i

  • E71 Nokia messaging....sent items do not appear in...

    OK, i have an E71 with Nokia messaging install. Generally it works fine however, the other day i needed to refer back to a recently sent email only to discover that my sent box was empty. I immediately sent an email to one of my other accounts, just

  • Custom Reports migration during R12 upgrade

    During upgrade from 11i to R12, how do I understand from RD50s as to what would change in my custom reports in Financial, OM and SC modules? Is there a metalink document which can help me in making changes to my new data warehouse and ETLs? Please ad

  • Add 2 strings together

    Hello, i have a really weird error message here: say I define 2 dta type c objects: data: tot_str(50) type c,       sub_str(20) type c. then I do     tot_str = 'ABCDEF' & substr assuming both tot_str and sub_str are already initialized. However, the

  • How to remove crop effect on Event

    Hi, I'm editing a video on iMovie and playing with the crop feature I've set a crop on the event itself so now I can't move video to my project without the crop effect so I get just a piece of the actual video. How can I remove the whole crop thing o