My Iphoto version 8.1.2 stopped working today. Opens to a blank white screen with the little color wheel spinning indicating something running. I also cannot shut this window once opened without doing a hard shut down of my Mac Book Pro. What is wrong?
Opens to a blank screen with the little color wheel running indicating that something is running everytime I put my mouse on page. I also cannot close the page or do anything concerning this page when the little wheel is running. This has gone on for hours. I can only close the page by doing a hard shutdown of by Mac Book Pro. Never had this happen before.
Your main library is damaged.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
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I have a Macbook Air 13.3" 2012 model. For a couple of days my Macbook does not shuts down. It just stops at a blank white screen with the cursor still hovering around it. I have to shut it down forcefully every time using the power button.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
My Firefox is not working (All I get is a blank white screen with the firefox logo. If I have to reinstall Firefox 3.66, how can I transfer my old profile to the new installation?
== This happened ==
Every time Firefox openedDavid. Thank you very much. The problem was not with the canvas but rather the Viewer. But the solution was the same. Somehow, the Viewer window was re-set to Alpha. I changed it back to RGB.... and the picture is back. These issues are often very simple.... but they can drive you bats if you don't know the answer. Very grateful. Tim
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I am using Yosemite OS, just installed on macbook pro w retina display and 1TB memory with 16gigs of ram. E mail feels slower and it often freezes up as I'm writing, forcing me to do a reboot or hard shutdown.anyone have similar prob withe mail? Is there way to exit a spinning wheel warning? Earlier it said I had too many applications open; I've never seen that message before. I know how to close apps on i phone, but is it necessary on new mb pro?
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/etrecheck, run it, and paste the results here. EtreCheck is perfectly safe to run, does not ask for your password to install, and is signed with my Apple Developer ID.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise. -
Creative cloud has stopped working and just displays a blank white screen.
My creative cloud was working fine recently- have downloaded a trial of InDesign which all works fine, hoping to download Muse trial but everytime CC launches nothing happens except that it displays a white box. Have tried restarting, reinstalling etc. with no joy.
Is there an alternative way to download a trial of Muse or any thoughts as to how to fix this problem?http://forums.adobe.com/message/5484303#5484303
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MacBook Air won't start up even though it's fully powered. The white screen with the apple logo appears when I turn it on, then it shuts right back down. Can someone help me?
Hey Msazama30,
First, I would start off your troubleshooting by following the steps in this link:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Then, if that doesn't work, try out the information in here:
Step by Step to fix your Mac
https://discussions.apple.com/docs/DOC-3353
Welcome to Apple Support Communities!
All the best,
Delgadoh -
I downloaded ios7 on my iphone 5 yesterday. All day it worked fine, then last evening it started blinking from the white screen with the black apple to my home screen. Each screen only stays up for 3-5 seconds then switches back. I have tried shutting down and it is still happening! Does anyone know how to fix this issue without having to go into the store?
Your power adapter is OK. If the only place it will not work is in your home, your house wiring and / or the appliances connected to it are likely to be the reason your Mac will not charge.
From Troubleshooting MagSafe adapters:
Identify line noise issues.
Unplug the power adapter from the wall, let it sit for 60 seconds, then plug the adapter back in.
If the adapter works after this 60-second "rest", you most likely have a line noise issue with your power source. You should reset the adapter periodically by repeating this moment of rest. This issue occurs when the AC adapter's "over voltage protection" feature senses ground noise and then turns off the adapter.
Some possible sources of line noise include lights with ballasts, refrigerators, or mini-refrigerators that are on the same electrical circuit as your computer. This behavior may not occur if you plug the power adapter into an uninterruptible power supply (UPS) or plug it into a different circuit.
Unless the adapter continues to exhibit this behavior on a known good outlet, it does not need to be replaced.
Household wiring problems are very common. They can also be very dangerous. Fortunately most problems can be easily fixed by a qualified electrician. -
My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!
Even when I restart, shut it down; or when it runs down to no battery, when I plug in the power cord for a while, it loads up to the same stinking screen!
PLEASE HELP ME!Restart the computer and immediately hold the option key down.
If the computer boots and you see two hard drive icons, use the arrow key to select the Recovery drive, and press Return.
You will get to a screen that looks like the image here:
http://www.apple.com/osx/recovery/
Select the fourth item and press Return.
In Disk Utility, select the hard drive in the left column, then First Aid, then click on Repair Disk.
When that is done, quit DU and restart the computer. -
tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery for two ouers. After the internet recovery the same problem with reinstalling OSX message
Gave up on the GUI. This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
gwdev=en0 # This is my WiFi connection (has Internet connection)
targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
/sbin/ifconfig $targetdev down
/sbin/ifconfig bridge0 create
/sbin/ifconfig bridge0 up
/sbin/ifconfig bridge0 addm $gwdev
/sbin/ifconfig bridge0 $HOST_ADDR
/sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
/usr/sbin/sysctl -w net.inet.ip.forwarding=1
/sbin/ipfw add 100 divert natd ip from any to any via $gwdev
/usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev -
After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.
Hi Midnightbrat,
Welcome to the Support Communities!
The troubleshooting steps for the camera on the iPad are similar to the iPhone: I've highlighted the pertinent steps below:
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash; try removing the case if you have image-quality issues with photos.
Try turning the iPad off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try switching between the front and the back cameras to verify if the issue persists on both.
I hope this information helps ....
Have a great day!
- Judy -
Just updated to lion and my cctv access has stopped functioning all I get is a white screen in the middle of the control panel where the camera shots should be. I think it is caused by JAVA but am confused as when i view on snow leopard it works can you help
Open "Java Preferences" either from spotlight or your utilities folder...it's probably going to say you need to install a java runtime. Then just click install!
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My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
What does it mean when you computer crashes and when you turn it back on it shows you a blank blue screen with a little folder and a question mark in the middle? It's a old imac from 1997.
I don't have original discs that it came with.
Then you still can use the second option with the keyboard combo I posted, called "resetting the PRAM."
Also when you way hold the c key down do you mean turn computer off and turn back on holding the c key?
Yes, or you can simply restart. As you don't have the CDs, this isn't on the plate any more.
The internal backup battery is not expensive and, in most iMacs is user-replacable. If yours has a tray-loading optical drive like this one:
it takes a major teardown to replace the internal battery. If this is the case, you'd be better off to leave the computer plugged in all the time; that eliminates the main reason for having a working battery.
If it has a slot-loading optical drive like this one:
things are much easier. The battery is visible through the RAM access door on the bottom of the computer case. The manual:
http://manuals.info.apple.com/en_US/iMacG3_2000UserManual.PDF
has sketches of how to access the RAM and therefore the backup battery. Unfortunately, the pdf on the manual goes up sideways on-screen and the RAM instructions are pretty deep into the manual. It's probably easier to scroll (for a while) to the section on adding RAM and print the applicable pages.
When you work on the battery, some sort of non-conductive pliers or large tweezer or forceps help unless you have tiny fingers. Make sure to note the polarity of the old battery and install the new one in the same orientation.
The battery itself is readily available. If price is no oblect, you can get it for a small rasom from Radio Shack Store ("Tandy" outside the US) as part number 23-026.
Online, they are dirt-cheap even after adding shipping. I buy backup batteries form this outfit:
3.6v Newer Technology Lithium 1/2 AA PRAM Computer Clock Battery -
My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!
Will it boot up in safe mode?
http://support.apple.com/kb/ph11212
or can you enter single-user mode?
https://support.apple.com/kb/ht1492
What version of OSX are you running? -
My computer MacBook pro want turn on it started when input the lion ultimate versión it straus in the white screen with the Apple and the circle ten it goes off
Try starting your computer by holding down the command + R keys, then run disk utility on your hard drive to verify/repair it. Take a look at his link, http://support.apple.com/kb/HT1782
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