My ipod 4 has apple care for 1 year i just got it can i get a new one because it broke and i pay for the apple care can i get a newe one
my ipod 4g has the apple care for 1 year can you get a new one for it because something happen to it the mirrer broke yes or no
AIf the iPod broke because of a defect then yes, Apple will replace the iPod if it is within the warranty period. A broken/cracked screen is not covered. However, sometimes if you make an appointment at the Genius Bar of an Apple store they will exchange your iPod at no cost if it has a broken/cracked screen.
Similar Messages
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good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should appear. Can someone help?
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i need help
I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.
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My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
My iPad screen has gone black. I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again. I can even hear notifications arriving, but I cannot see anything...I'd rather not reset it to the factory settings as I have a lot of things I worry about using. Either way seems to me that the system itself is working since I can hear it working, but its the screen that isn't. It has not been dropped and has been in a case for years! Please help!
When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...
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I did not have my backup with me when my hard drive failed and was replaced at the Apple store. Now it will not download to my new hard drive. A message says that "the volume has the worng case sensitivity for a backup". How can I resore my data from the backup?
Thank youThis is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly. -
My iPhone 5 suddenly stopped opening the Apple Mail app. It had worked flawlessly for years, but just stopped. It worked on my iPad, and of course on the computer. What's going on, and how do I fix it? I've turned the phone on and off several times, soft reset several times. There was no change in any settings when this happened, nor any new apps were added. Thank you for any help you can give.
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My daughter has used our iPad for her Apple account and now I can't use the App store because her username automatically shows up in the Apple ID window. How do I change that so I can put our Apple ID in with the appropriate Password?
Open Settings -> Store
Tap on the Apple ID shown and sign out. Then sign in with your own Apple ID.
Update: Oops, AnaMusic was faster... -
is the new iPad and iPod touch 5g have exactly the same iSight camera. because i heard read a lot in the apple site about the new iPad camera but the description for the new iPod touch is not so good IN TERMS OF CAMERA. so please help me. coz i want to know is ipod touch 5g giving the new ipads like high clarity mages
The ipod touch 5g and the new ipoad both have 5-mega pixal cameras.
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My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
Please help me out as this is very irritating. This has been happening for the last 20-30 minutes. It had roughly half battery left.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Has anyone experienced electrical schock, tingling, burning and pain in the fingers, hand and wrist while using the apple mac desktop and the apple pro notebook?? If, so have you found a solution?? Never experienced this with any other computers and I have talked with my Doctor as well as a specialist and have had an EMG test for capatunel and nerve damage both test were negative
I have experienced some mild tingling if I touch the aluminum case on my iMac at the same time that I touch the metal cases on my external hard drives. They are all connected to the same surge suppressor and are on the same circuit, which is definitely properly grounded. I can't explain it, and I just make sure not to touch them at the same time.
I have never had any sensation touching just one of the devices alone. Is that what you are experiencing? -
are the apple activation servers down currently because i just resotred my 4s and it keeps saying the apple activation servers might be temporarily down and i tried to connect it to itunes for activation and that didnt work
I am having a similar issues with you.
In my case, it is an ipod touch with beta ios7 with legit UDID.
It has been telling me that the activation server might be temporarily down since two weeks ago or even more.
Is the server really down?
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