My ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

my ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

Here:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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    - New cable and different USB port
    - Run this and see if the results help with determine the cause
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    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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