My ipod gives me the message " Use Itunes to restore " What do i do?

I gave it to someone for servicing, not only did he not do the job but now it comes back with this message " Use Itunes to restore "

Sorry, what is the iPod Software version as shown in iTunes summary page? (1.1.2 or 2.0.4)
According to this post, earlier version of iPods cant paly Rented Movies
https://discussions.apple.com/message/6555233#6555233
Only SD movies can be played in most iPod, so select the Rented movie in iTunes, GetInfo and see it matches other movies that can play in your iPod.
So using iTunes, converting the Rented Movies to iPod version may work.
There have been reports in these discussion pages that iTunes 10.6 does gives problems with New movies download, if you have the latest iPod Classic software 2.0.4, but downgrading back to 10.5 may help.
Have a nice day!

Similar Messages

OMG. All people who get the message "use itunes to restore", click here!!!

ok, this may not work for you, but it worked for me!
by the way, i discovered this on my own, no thx to anyone else.:P
ok, when it says that use itunes to restore"uitr, as ill call it", plug it into ur comp.
ok, now, itll say to restor the ipod, blabla, then click restore, and the message that pops up, DONT CLICK OK YET!!!!!
it totally messes it uP!!!
instead, look at ur ipod screen. u should(hopefully), see a screen with the apple, and a little bar at the bottom that is filling up. wait till it fills up, then the screen will flash and whatnot, and then, when something happens, u will click ok. itll revert to factory settings and all, but u just have to sync ur ipod, and the music will go back in.
FOR THOSE OF U WHO R WORRIED ABOUT LOSING UR MUSIC, DONT WORRY, IT WONT BE LOST, U WILL STILL HAVE IT, TRUST ME COMPLETELY.
DO THIS B4 CALLING APPLE, THEY WILL NOT BE ABLE TO HELP U LIKE I AM, TRUST ME....I CALLED THEM:p LOL.
:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D
have a nice day!:)
Windows XP

Is this a recurring problem with you're iPod? I have a 2nd Gen. Nano, hardly used, maybe twice and this has happened 3 times to me already. I get it to work and then at some point it happens again. How are you handling it or are you just dealing with the problem?
Dell Windows XP

TA44686 it doesnt work. after i reset, the message "use itunes to restore" keeps appearing.

what should i do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

TS1717 I have today purchased an iPod nano. I am using Widows 7. When I try to register the iPod I get the message that " iTunes has stopped working" I have reinstalled iTunes with the same result. Where do I go from here? Brian.

I have today purchased an iPod nano (gen 6); I use Windows 7. Am trying to register my iPod but each time I submit required info I get the message "iTunes has stopped working". I have reinstalled iTunes with same result. Where do I go from here?
Brian

Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

"Use iTunes to restore" then "Error it's still in use"

Hi there!
I haven a problem with my iPod nano (1st). I did the reset and wanted to restore it with iTunes, because of the message that comes up. "Use iTunes to restore". So I tried to do that and everything appeared to be fine.(The password and a progress bar etc.) Then a window pops up and says, that iTunes can't do it, because my iPod is still in use!
What can I do?

So I don't know how I did it exactly, but my iPod is working again. And that's what I did for everyone who has the same problem.
First I went into the checking Mode. (Hold the Menu Button and the Select Button until the Apple Logo comes up, then change and press the select Button and left until there is a sound.)
Now you'r in the Checking Mode. So I checked everything in the list by chlicking the menu Button until I came down to "reset". I pressed it. After that the message "use iTunes to restore" was still there. I tried it another time to connect it to iTunes, but this times it worked and there wasn't a message "still in use".
Now everything is fine.

HELP! "Use ITunes to Restore" but need to backup :(

Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can!

Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can!

"Use itunes to restore" message on iPod

I just got a new 160GB Classic. It appeared to be working fine for the first few days then all of a sudden a video I was watching started sticking.
I tried a reset the got a message ""use itunes to restore".
I opened itunes and connected the iPod and all I got was an X with a circle round it and details of the apple support website.
iPod is not recognised so I can't restore it.
Can anyone help. I'm lost without it!

That symbol,
is also known as the Fatal Red X, which mean that your iPod Hardisk is dying, cannot be booted up or dead. There is nothing much we can suggest here except read this Apple support Article or to send your iPod in to Apple Store or any 3rd Party iPod Repair vendor, for a replacement.

My new ipad is showing the message 'Use wi fi to restore - A wi fi connection is required to download your apps and media' then gives 2 buttons

I had my ipad replaced last week. The apps etc were transferred to the new ipad and it worked fine for a couple of days. This morning the screen locked up and displayed the message - Use WiFi to Restore- A wi fi connection is required to download your apps and media. Then gives a choice of two buttons - Later or Use Wifi. Absolutely nothing happens when you press these buttons, the whole screen has locked up and it can't even be turned off. If you hold the off button down then eventually the slide to power off button appears but nothing happens when you swipe it. Help!

Hold down the home button and power button at the same time, ignore the power off slider until the Apple logo appears.

Updated iPod to 1.2 , now it tells 'use itunes to restore'. How ?

Hello, sorry my english.
I have just updated my iPod nano from firmware 1.1.1 to 1.2 using latest iPod Updater 2006-06-28. It went ok.
Then i entered iTunes 6.0.5 and made an eject.
The iPod showed "OK to disconnect". I disconnected.
But now when I turn it on, it shows this message:
"Use iTunes to restore"
How can I do that? When I open iTunes it behaves like there is nothing wrong with my iPod, it lets me add and remove music with no stress. Also I can't find any option on iTunes to 'restore' my iPod. I know how to do that using the iPod Updater (restoring to factory settings) but I can find any 'restore' option on iTunes like my iPod warns.
Can anyone help me? Thank you.

I am having the same exact problem!! like first my ipod nano wouldnt be recognized then finally my itunes said updating ipod dont disconnect..after updating 477 songs it said ok to disconnect so i did nd den it got stuck in this screen that said use itunes to restore nd also it said dat in two otha languages..but im new at this and i have had like every problem there is to have but still can you explain to me wad to do. thanks loves. nicc<33*

When i turn my ipod on it said use itunes to restore......

when i turn my ipod on it said use itunes to restore. SO i downloaded the new itunes (7.2 i think) and when i pluged ipod in it said ipod in recovery mode restore before use in itunes for sumthin like that... so i did that and at the end it said error occured (1413)...so im like ***...anyways iv ran out of ideas of what to do. and iv used my ipod before and one morning it didnt work...so yeah please help me!!!!

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

Use itunes to restore... I CAN'T! help please

hi.. i've been at this for hours and i can't solve anything.. while my ipod was actualizing.. all of the sudden.. the screen shows.. do not disconnect.. and it went black.. so i reseted it.. and instead of .. "working".. another screen shows up that says.. "use itunes to restore".. so i pluged it in.. and nothing happened.. nothing ricognizes it.. not itunes.. and updater says.. can't mount ipod.. what can i do??

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

Help! "Use iTunes to restore.."(CAN'T!!)

Hi all,
I got an ipod nano.(4 gb)when i tried to open my ipod ,it gives an error "use iTunes to restore" then i try to restore but it gives an error "iTunes has detected an iPod in recovery mode.You must restore the ipod before it can be used with iTunes"
Hundreds of time i tried to restore but all of the time same error..
Anyone have any idea?
Ipod Nano 4 gb Windows XP

My Problem iz rather weird nd strange. about a month back, my 2GB nano just freezed due to no apparent reason. i used the hold-menu-and-centre-key strategy to reset it and the next screen said somthing like USE ITUNES TO RESTORE. i connected it thru my USB cable to my PC and i tunes wudn't recognize it. then i used the updater which said can't mount iPOD. i then checked ur forums and tried tht manual disk mode to format it in my PC. but on right clickin on
iPOD(which shows as REMOVABLE DRIVE), nothing happens. no format screen iz displayed. but somehow trying again and again and restarting and shutting down the ipod service solved the matter. for testing, i copied one song with couple of photos in it. it worked reallly fine until i
formatted my pc.
I re-did the partitions, reinstalled the windows
and every software. then i downloaded the latest iTUNES(7.0.2) from apple's website. ripped a few cds on my pc, then opened iTUNEs to copy more music in my iPOD. just after the copy started, iTUNES gave error which had something to do with the transfer. i unpluggged my iPOD
after ejecting frm iTUNES and found the same freaky error (USE ITUNES TO RESTORE) again. as i had tackled thru this error earlier, so i repeated the same procedure but with latest iTUNES this time. i had to download the latest iPOD updater(1.3 i guess) too as it is not included in iTUNES.
and after every step, it is still giving the same error over and over again. i hav another pc which iz using the same windows with previous iPOD updater and iTUNES. that updater givez errors like CAN'T MOUNT iPOD,FIRMWARE UPDATE FAILURE, etc. and also hangs sometimes. and even if it
restores, the iPOD never restarts. when i use my other PC with newer iTUNES and new windows on it, it givez errors like UNKNOWN ERROR, etc. also after restoring, the iPOD restarts and shows the same USE ITUNES to RESTORE error. main probelm i m facing in restoring process thru disk mode iz tht whenever i right click on the iPOD in my COMPUTER, there r 99% chances that it wont show any format dialogue at all (even if the iPOD service isn't running)
kindly help me az i m tooo much fed up of this thing. i mite smash the nano onto my computer screen if nuthin helps :S
kindly reply soon. please note tht the country i live in doesn't giv support for iPODs and i received this product as a gift about an year back and has been working fine ever since (except last two times) also i cant afford to send it bak to UK or something like tht. so online
help wud b much appreciated...
also i cudnt find any POST new TOPIC button on these forums, kindly help me in tht regard too...
THANKING IN ANTICIPATION
P.S. i've tried it three different PCs with frsh installations. so suggest me something different also drive letter can't b changed for iPOD in disk manager..

"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes

I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragals

You might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

TS1456 My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring

My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring it?

It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other.

My ipod gives me the message " Use Itunes to restore " What do i do?

Similar Messages

Maybe you are looking for