My iPod isn't recognized, it's frozen, the hold switch is locked. HELP!

So I plugged in my iPod today. All of a sudden everything was gone. My iPod no longer had the name I gave it, and the music was gone. So I unplugged it, stupidly. It froze on the synchronizing screen, it's stuck on the lock (even though it's not locked) and my computer won't recognize it anymore.
I'm just so irritated right now, I have no clue what to do, and I really can't live without my music.

Okay it seems like our iPod might be frozen so try holding the center and play buttons together for about 10 seconds. That would basically restart it. If you are able to turn it on again and you still don't have your stuff then it should be on the computer so just restore and sync it.

Similar Messages

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

How do I prevent my iPod from powering on when I have the Hold switch on?

After I power off my iPod I turn on the Hold switch to prevent it from powering on and using up my battery life, but for some strange reason when I pull it out of my purse to use it again I often find a song playing. To make things even stranger every time this happens it is always a song from the same playlist. I really just want this to STOP b/c it drains my battery. Thanks to anyone that can help me.

Make sure you don't have an alarm set.
Cheers!
-Bryan

Ipod is not recognized in Windows or itunes...Need some help here!

I have the ipod connected via the USB cable. I have the newest updated program and itunes installed. For some reason the iupod is not being recognized. anyone know what i can do??

What's on the screen of your iPod?
Try resetting it: Make sure the hold switch is OFF so that there's no orange color showing. Then hold down the MENU and SELECT (center) buttons for about 10 seconds, and you should get an Apple logo on the screen. When you do, you can release the buttons and try again.
You can also try connecting the iPod to a different USB port, preferably one on the back of the computer if you're on a desktop computer.
If that doesn't help, try these:
http://docs.info.apple.com/article.html?artnum=61711
http://docs.info.apple.com/article.html?artnum=93716
CG

Using the hold switch is crashing my iPod

Okay, I just got the 8gig 4th gen iPod last week.
I stuck it into the iHome and listened it for a while, ignoring the message that said the ipod cannot charge from this device.
I pulled it out, and it went all fritz on me, starting to turn on on its own (on about 10 minute intervals), and I turned it off every time it did. Sometimes my keys didn't work, so I tried everything, including holding the menu and the center button.
After failing to reset, I slid the Hold switch to HOLD and back again, and this time it worked.
It worked on restarting my iPod, but now every time I turn the Hold switch off (not when I'm putting it on hold), the iPod restarts. How can I fix this?

Okay it seems like our iPod might be frozen so try holding the center and play buttons together for about 10 seconds. That would basically restart it. If you are able to turn it on again and you still don't have your stuff then it should be on the computer so just restore and sync it.

The hold switch on my iPod classic is broken, so basically my iPod is always locked and my iPod is unusable, how can I fix this?

The hold switch is locking my ipod no matter what side it's on, if I mess with it it will sometimes 'unlock' for about two seconds, but that's about it. Definitely not enough time to find a song to play. Help?

The hold switch is likely faulty and will need to be replaced. Apple will exchange your iPod out for a refurbished one of the same size and generation for a flat fee.
http://www.apple.com/support/ipod/service/prices/
There are several third party services out there who will actually swap out the lock switch for a new one for a much cheaper cost.
Otherwise, you can purchase the replacement part and put it in yourself using one of the many guides found online.
B-rock

My 5th generation iPOD isn't recognized by iTunes?

When I plug my iPod into my computer, iTunes opens, but my iPod isn't recognized. Anyone else have this problem or any suggestions?

By all of those suggestions, do you mean the ones I mentioned in the paragraph about or the ones in the support article I linked? Does this 5G iPod via still power on? DId you try connecting it to another PC or Mac to see if it is recognized there? Did you check the dock connector for any signs of debris or damage to the pins that could be preventing a connection to your PC?
Any idea how long the average iPod should last? Ours if from 2006.
Most people never get the iPod to last 6 years, so consider yourself lucky. That's quite a time span!
B-rock

My iPod isn't recognized by my computers...

I own an iPod Shuffle and ever since iTunes 7, my iPod isn't even recognized by my computer...however, I can listen to my iPod, but I can't charge it at all so I have left it alone. Is this happening to anyone else...Is this what everyone else is talking about on here?
Dell Inspirion 6400 Windows XP iTunes 7

Try flipping the hold switch from off to on and then to off again and then holding the menu and center button down for about 10 seconds. It worked for me.

My ipod isn't recognized by any computer & itunes, and desplays a sad face.

i have had my ipod mini for eleven months and this is the first problem i have had with it.
i went on a vacation to flordia, and while i was there my ipod crashed. i had dropped it once a few days before the crash, but it continued to play my music after i dropped it.
when i go to turn it on the apple logo appears, then the depressed ipod.
my ipod isn't recognized by any computer or tunes. when i plug it into my computer, the 'do not disconnect' screen doesn't even appear. all that happens is the apple logo screen, then the depressed ipod screen, then a recharging screen appears that is stuck on the lowest point possible.
i have already tried the "five R's" and everything else in the support pages, and so far they have helped me none. all they do is bring you around in huge circles, and you end up on the page you started on.
i run a windows xp, and have everything fully upgraded.
i know, i know, many of you are having similar problems, but could you please only post if you have an answer, thanks.
-xb
Windows XP

I know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!

My ipod isn't recognized by either of my computers or by itunes.

I just bought my ipod nano yesterday, and I was able to get songs on it. When Itunes said I could disconnect my Ipod, I did so and tried to turn it on, but it needed to be charged. So I plugged it back into my laptop and attemped to charge it, but my computer nor Itunes will recognize it, but it will recognize my shuffle! What should I do?

Try flipping the hold switch from off to on and then to off again and then holding the menu and center button down for about 10 seconds. It worked for me.

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why?

my ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why? Please let me know.

See I just bought my iPod today and haven't been able to have meh apple ID accepted so I've been asking around and ended up changing my ID and now it says cannot connect to iTunes, so I asked about it not being able to connect to the iTunes store so I guess you could say that lol

HT4356 I'm using my iPod and an Epson XP-810 printer to print pages from websites and emails and etc. How do I print just 1 page out of 14 pages . I don't see any settings on my iPod and can't find settings on the printer . Can someone help with this

I'm using my iPod and an Epson XP-810 printer to print pages from websites and emails and etc.
How do I print just 1 page out of 14 pages .
I don't see any settings on my iPod and can't find settings on the printer .
Can someone help with this problem

Google show that you have to cut what you want to print and then paste it into a new app and print from that app.
http://www.ipadforums.net/new-member-introductions-site-assistance/63145-printin g-one-page-ipad-2-a.html

IPod nano gen 4 forward button won't work, and the hold switch won't either. I've tried restoring it and it didn't fix the problem. Any suggestions?

The forward button won't work and the hold switch doesn't either. I tried restoring it, but that didn't work.

Restore to factory settings.new iPod if you have not yet already. If still problem time for an appointment at the Genius Bar of an Apple store.

Ipod on hold mode with the hold switch off

I have an Ipod nano and I got a charger, I am on th ebeach so I did not bring my laptop to charge it so I used the charger, the first day it was all perfet until it discharged I tried to chrger by connecting it to the charger and it was all ok until the time when I tried to use it again it was charged but the clickwheel wouldnot respond, I reset it like 16 times and it would turn on if I moved the hold switch but stil I copuld not control it beacuse the clickwheel wouldnot respond and it is still like that.

Hi Paulina1234,
Welcome to Apple Discussions
You might want to try "The Five Rs". Resetting it is the first step, so you can start at #2.
Jon

My iPod isn't recognized, it's frozen, the hold switch is locked. HELP!

Similar Messages

Maybe you are looking for