I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

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http://support.apple.com/kb/TS3694#error1

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I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

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