My iPod shuffle could be seen on iTunes, but it cannot be charged and don't play music. The battery light do not flash at all.

Like what I mentioned, the iPod do not work, it won't play music and the battery light do not flash.
But it shows in iTunes, and I could sync music into it.
I tried to reset all the settings of the iPod, and installed all the new software, but it does not work.
I don't know if it works before, my friend left it to me. I erased all the data she used before and syncronized all my music inside.
But it just never worked in my hand...
I really appreciate all feedbacks! Thanks and please answer this question if you have the similar situation!!

Are you using the USB docking cable that came with the iPod?  There are separate contact points for power and data, so it is possible for the cable to connect for data, but not for power.  Some third-party replacement cables may be of lower quality, if you do not have the original cable
However, it seems to be getting power, since the shuffle is operating when connected and you are able to sync when it is connected.  So I think your USB docking cable is working.
That leaves a problem with the USB port or a problem on the shuffle.
For the USB port, it may not be supplying sufficient power to charge the battery.  As a test, you should shut down (power off) the computer and disconnect all USB devices, including hub, except for standard keyboard and mouse (if normally used).  If the Mac is a laptop, connect its power adapter (so that it's not running on battery power).  Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up the Mac, run iTunes, and connect the shuffle to a direct USB port on the Mac.  Any difference...?
If that does not help, it may be a problem with the shuffle, such as a worn out battery. 

Similar Messages

  • I just recived an Ipod shuffle from a friend. I cant get it to charge and my computer doent reconise it when its plugged in. what do I do?

    I just recived an Ipod shuffle from a friend. I cant get it to charge and my computer doent recognize it when its plugged in. what do I do?

    You have posted your iphone question in the ipod touch forum.

  • My iPod 5th generation are connected to itunes but i can't navigate in every buttons (apps, music, ...) What can i do ?

    My iPod 5th generation are connected to itunes but i can't navigate in every buttons (apps, music, ...) What can i do ?

    This means you will need to put the device into a Forced Recovery Mode in order to restore the device. You can do this by connecting the device to your computer, holding the Home & Power buttons together until the device restarts with an Apple Logo, once you see this logo pop up remove your finger from the Power Button continuing to hold down the Home Button. You should then see a prompt within iTunes stating that it has detected a Device in Recovery Mode. Proceed through the restore prompts and it should be ok to use again.

  • Tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page

    tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page
    anyone got a clue how to un freeze it ?

    See > Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Here >  http://support.apple.com/kb/TS3694#hardware

  • My ipod touch is telling me that the skype and twitter apps need updating. When I try to run them they fail. I have tried deleting the apps via itunes but it doesn't work and I have tried updating the apps via itunes and it says they are updated.

    My ipod touch is telling me that the Skype and Twitter apps need updating.  When I try to update them they both fail. I have tried numerous times.  I have tried connecting the ipod to itunes and removing the apps, to reload them but that does not work either.  If I try and update the apps through itunes the system tells me they are updated.  Can anyone assist please?

    - Try a reset. It cures amny ills
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Have you tried deleting them from the iPod and then redownloading them dorectly to the iPod?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • IPod touch won't connect to iTunes but is occasionally connecting to my computer, I've followed the troubleshooting on here but it's still not working, any advice?

    I've tried going through every sort of troubleshooting thing on here, it's got great advice but none of it worked
    Please can someone help, it would be much appreciated

    Ok I yhink the different computer thing is working, I connected it to my mums and it's restoring, though I think her version of Itunes is quite old, and it's saying it's an Iphone, but it is restoring so far.  Thanks!

  • My ipod won't conect to my itunes, but it says its charging. what do i do?

    i really need help i have been trying for a few hours to get it to work and it wont.

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X

  • HT1473 I bought a movie on itunes but it won't download and won't play... suggestions?

    I've had my itunes account for years.  Recently purchased a movie, Dallas Buyer's Club. 
    The movie shows up in my cloud, but I can't download it and can't watch it. 
    Anybody else having this type of issue?

    I've seen this when downloaded to a computer/device that wasn't authorized.  Try to re-authorize in case it (or someone else) became de-authorized again.

  • My iphone won't charge and won't play music anymore. I have tried reseting it and switching it off. Have tried 3 different chargeres and even a car charger. Does anyone know what could be wrong and how I can fix it?

    I have an iPhone 4 not quite 2 years old. 2 nights ago my iPhone was on its charger and it kept vibrating as if it was being disconnected and re-connected from the charger. When I looked at it had an "error" message but now I don't know what that was as it was 3am and I was half asleep. I just diconnected the charger and the battery read fully charged.
    The my volume wouldn't go up or down. The box with "ringer" in it came up but no bars at the bottom to show the volume is increasing or decreasing. It would not play music out of the speakers either even though the screen showed it was playing and it would not work in our dock/speaker unless I used bluetooth and even then, if we touched the volume button on the dock it would switch off.
    I tried a "hard" reset 3 times and tried switching it off and on 3 times with no success.
    I tried 3 different chargers including a car charger, plus the speaker dock with no success.
    It is now out of battery and I cannot charge it.
    The iPhone also would not back anything up prior to the battery going flat.
    I just need to know if it is fixable or do I need to start looking for a new phone?

    Welcome to the Apple Support Communities
    See "The drive accepts discs but they do not mount or are automatically ejected" > http://support.apple.com/kb/HT2801

  • My iPod has just randomly turned off like it's died but it's in charge and still nothing! Any ideas?

    My iPod has just randomly turned off like it's died but it's in charge and still nothing! Any ideas?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I have rented a film. It is in my file of rented films in itunes but I cannot watch it. Can you help?, Thanks

    I have rented a film and I can see
    it in my itunes file but I cannot watch it. When I play it the file simply does nothing. I am in Spain. Can anybody help?. Many thanks

    FIrst, did you rent it on your computer?  I assume you did.
    When you start to watch a rented movie, iTunes needs a quck interaction using the internet to note that you have started watching the movie, and start the 24 hour clock.  So you need to have a WiFi connection when you start watching the movie (not for the entire movie, but just for the start).
    If you rented the movie in a different country than you are currently in, I don't know how that would work.

  • IPod shuffle doesn't sync with iTunes??

    iPod shuffle doesn't sync with iTunes??

    After connecting it, the light should continue to flash (if you use the Manually manage music or Enable disk use setting), or it should become a solid (not flashing) color (if you use automatic syncing).  The light going OFF may indicate that the shuffle is not able to charge.  You are using the original USB cable that came with the shuffle (it has a mini-dock), correct?
    That problem could be caused by the shuffle itself.  Since a 2nd gen shuffle is at least five or six years old at this point, it may be the battery becoming worn out.  It may also be a problem on the USB port.  As a test, try shutting down (powering off) the Mac and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used).  Do this to reset the shuffle
    http://support.apple.com/kb/ht1655
    Start up the Mac, run iTunes, and connect the shuffle to a direct USB port on the Mac.  Is there any difference?

  • My shuffle ,doesnt get syncronized with itunes in my pc,getting audio and video settings error,but able to get it syncronized with my friends pc

    my shuffle ,doesnt get syncronized with itunes in my pc,getting audio and video settings error,but able to get it syncronized with my friends pc    

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
    Thus, if you get it to work restore to factory settings/new iPod, not from backup                               
    You can redownload most iTunes purchases by:        
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Am having ipod shuffle 2nd generatioan adn it is asking me to restore always when i connect it to the pc

    am having ipod shuffle 2nd generatioan adn it is asking me to restore always when i connect it to the pc

    It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
    If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other.

  • TS4062 I can't sync music on my computer to my ipod touch; the ipod shows up under Devices in itunes but does not show buttons (Summary etc.) when I click on it. Suggestions?

    I can't sync music already on my computer to my ipod touch; the ipod shows up under Devices in itunes but does not show buttons (Summary etc.) when I click on it. I've read through all the Help tutorials but none of them say what to do if the sync options don't pop up when you highlight the device.  I've already spent way too much time trying to figure this out and it's driving me crazy!  Thanks for any help you can offer.

    This is correct.  It will not show in finder.  It is not an external storage device.
    The music sync is one way - computer to ipod.  The only exception is itunes purchases.  Open itunes connect ipod, do not sync, click File>Transfer Purchases

Maybe you are looking for