My Ipod suddenly has a white screen and will not turn off. What can I do?, My Ipod suddenly has a white screen and will not turn off. What can I do?
My daughter was playing on her Ipod Touch when the screen went white. It will not turn off or do anything. Has anyone else had this problem and know what may work?
The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off. Once i charged it, it turned on and is working normally again
Similar Messages
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My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
My iPod touch has white on the display. I need to restore it, but I can't enter the passcode on it. Is there any other way to type the passcode and restore it when I know the passcode?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
how can I unlock my ipod touch? The screen is locked and has various languages on the sliding bar. the screen is grey and the normal screen saver is gone.
As a first attempt, try a reboot by holding both the power and home buttons untl the apple logo appears and it restarts, ignoring the red slider if that appears.
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My ipod has a black screen. I have tried to hold the sleep/off button and menu button at the same time with no luck. I connected to my computer and tried restore on itunes - still with a black screen a voice said "screen locked' code 542
Is the iPad charged? Plug it in with the charger/wall outlet for half an hour and try again to reboot by holding both the power and home buttons until the apple logo appears.
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My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!
You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock -
hi
i have an iphone 4s and has not been a year yet no water damage but there is a white cloudy screen around the edges and will start going crazy with different colors and all someone please gel what is wrong with it?I switched the usb port and did the whole recovery holding of the buttons ect... And it worked, the computer detected the phone and i was able to click restore. However, the computer says preparing iphone for restore and it is still doing the restarting thing where the apple fades away and then comes back like it is restarting. If i can somehow get past this i will be able to go back to factory settings and resolve my problem, but this is where i am stuck.
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My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!
- Let the battery fully drain. The charge for an hour and see what happens, Try resetting too:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connct to computer and restore if it shows in iTunes.
- You can try placing the iPod in recovery mode and then trying to restore. See:
iPhone and iPod touch: Unable to update or restore
- Also see:
iPod touch: Hardware troubleshooting
Frequenly the white scree is due to a hardware problem. -
My G5 iMac has a screen color problem. The color is green with lines. What can I do to repar this? Sometimes the screen will freeze and I have to reboot the computer and the screen will be normal for up to 5-6 hours and then suddenly changes back to a greenish color.
Try running in Safe mode. This leaves out some video drivers. Which results in machine not using advanced video hardware.
for more details see:
Look through this thread. see the second page.
https://discussions.apple.com/message/16057567#16057567
Robert -
Help! iPod Touch 5th gen.
It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Ok so this started around a week ago. I got home one afternoon put my phone down went back to it and pressed the home button and it seemed that it turned itself off so I tried turning back on, didn't work so I hooked it up to my laptop tried turning it on again it came on but I got a WHITE screen. So after that I decided to leave it for a bit I went to it after it started working fine...until 4 days later. I was on instagram and all of a sudden the screen starts flickering like crazy and then it turned itself off, I did what i did last time and just left it for a bit it came back on working fine. And then about 2 days ago I was listening to music and the screen froze then started flickering (getting quite annoyed at this stage) and then turned off, this time I tried turning it back on straight away only this time it worked. And that brings us to this morning, i was on facebook and about 5 minutes later it starts flickering and freezing once again and then turned itself off. So i hooked it up to my laptop I then got it to turn on for like 6 seconds then the screen started to dim and turned off. That brings us up to now about 10 minutes ago i tried turning it on, it turned on but I got a PURPLE screen and it just stayed like that until i turned it off. Does anybody have any idea what is going on? I think its the screen itself but i'm probably wrong. All help is appreciated.
I am also having the same problem.. Its too much annoying and its unfortunate nobody at apple support has anyclue of what is happening?
... This is happening almost most of the time keeping my phone down most of the times. -
I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
Hello, I have an iPod touch and it don't has light or brightness. I can see the icons and use it but can get it work properly. I went to settings and the brightness is adjusted tu full level. Any idea?
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?
Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem.
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