My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?
my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?
Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem.
Similar Messages
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Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!
I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi, please can someone help me?
Have just returned home from abroad where my iphone 4 worked perfectly.
Now at home it wont receive wifi. It picks up the signal which shows in phones display but cant connect to the internet. Computers and ipod all working fine so I assume it must be a problem with the phone.
Have checked that wifi is turned on and tried resetting phone to no availHello melissa82686,
From your description, it sounds like you may have been using the SMS feature of Continuity in iOS 8. If this is the case and it has somehow become misconfigured after a recent change, you may find the information and steps outlined in the following articles helpful:
SMS
With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a conversation by clicking a phone number in Safari, Contacts, or Calendar.
To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
On your iPhone:
Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
Sincerely,
- Brenden -
I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?
That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 126)
Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
Can somebody provide me a solution please.... -
After the OS 6 update my speaker does not work. Volume control on the side does not adjust the volume either. My music plays but no sound comes out. Can someone help me with this issue? I've tried rebooting my phone but still no sound comes out. I currently have the 4S.
try to activate and desactivate the airplne switch a couple of time
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Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
please can someone help me out. I initial configure my bluetooth stereo ear piece with my iphone 4 and it was working but I mistakenly forget the bluetooth device and I cannot reconfigure it again with my iphone 4?
place the device in pairing mode and re-pair.
If you don't know how to do this, go to the manufacturer's website and download the user guide for your device. -
Hello,I have downloaded photos from my ipod touch following the instructions but it doesn't download videos.Can you help please?
doesn't download videos
I seen so many of these post for windows users.
Try my little "trick" (must be running iOS 4.3 or better)
Download the app "Download Manager Lite" (FREE) or "Download Manager" Full ($ 1.99 USD)
After downloading, transfer it to iTunes
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
After transferring, Go to your iDevice (on itunes), to the apps page, scroll down, you can add/save videos and/or files.
Click on "Add", find the folder of which your movies are being downloaded. Its much faster than syncing from itunes.
You can do the wi-fi transfer, the best part is that you don't have to be connected to the same wi-fi.
You will get 2 different URLs you need to type on your computer. Type the Web URL not the ftp URL. After that, you should have access to the app, without the need of itunes.
Click on Add, find the folder of where your movies are stored, faster than syncing with iTunes.
HOPE THIS HELPS. -
unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I then everything runs normal and it extracts and then i get an error code at the end 3197. had the iphone for two months and its new.
Please can somene help me, i am currently on version 4.3.3 (8J2)
Modem Firmware 04.10.01followed someones instructions and it has worked ios 5 is now working on my iphone 4
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My ipod touch 5 turn its self off and wont come back on please can someone help
my ipod touch turned its self off Last night had half of battery left and I cant turn it back on please can someone help cant live with out it
Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple, let go and let it reboot and see if it comes back
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Please can someone help me! got new ipod but need to copy my itunes onto it
ipod mini broke, apple sent me a new one with a new seril number! i need to copy all of my itunes onto it without clearing the itunes when i pulg it in! please can someone help me! i realy need help! thanks alot xxxxxxxxxxxxx
i've updated the new itunes and i have downloaded the ipod updater but when i plug my ipod in it says you need to download ipod updater or use disk.
when i try to run the ipod updater it comes up saying "ipod updater 2004-04-28 can not install fimware on connected ipod. the ipods hardwear and the updater fimware are not compatible"
does anyone have any ideas on what i should do? i have saved my music files on the computer so should i just use my itunes disk and start again? please xxxxxxxxxxxxxx -
i updated to iOS 6 on my iphone 4 and updated my macbook pro and now my mail is not working at all on my iPhone, whether on wifi or 3G. I can receive/send on my laptop, but not my iPhone!! Can someone help?
Which email provider are you using? If it's Gmail, try unlocking your account here: https://accounts.google.com/DisplayUnlockCaptcha.
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Hello.. I try to make copy an audio track(AIFF-C audio) on another dvd but I can't. I was try to made an ''burn folder'' with the audio track but did burn it. Please could someone help me?
You appear to be having a hardware problem. Make an appointment at the Genius Bar of your nearest Apple Store to get a diagnosis.
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