My ipod touch 4gen is showing songs but shows nothing under albums or artists. iTunes shows album data. Both iPod and iTunes have up to date software

I have an iPod Touch 4gen. 32gb running iOS 6.1.6. I am seeing only "Songs" on this device the "album" and "artist" are both showing empty. I am running iTunes 12.1.26 and am showing both album and artist information in addition to songs. I have tried syncing with iTunes without success. I'm sort of a noob at this so please be specific. Thanks

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
  - Restore to factory settings/new iOS device.                       

Similar Messages

  • TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

    I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

    Maybe:
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    Also see:
    iOS: Troubleshooting backup issues in iTunes

  • I just took my iPod touch 4gen so it can update to the iOS. Recently, my home botton hasn't been working and I look it up and a lot of people has been saying use achoal, but i'm scared to. Please HELP!!!

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    Try:
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    This includes the alcohol fix.
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    - If not under warranty Apple will exchange your iPod for a refurbished one for:
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    You can do it an an Apple store by:
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    or sent it in to Apple. See:
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    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I cannot turn on my ipod touch. the apple logo appears but does nothing after and when connected to the computer, it is nor recognize. what's the solution for this?

    how to fix ipod touch if it hungs/ does not turn on and stays only on the apple logo when you press/hold the keys home and sleep/wake. and when connected to the computer, it does not appear in the itunes that the ipod is connected or simply the computer does not recognize the device. i barely need you help guys! please...

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
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  • My ipod touch 4gen will turn on but i have to hold the power button.  how do i hix it i need help! ASAP

    I CAN TURN MY IPOD ON BUT I HAVE TO HOLD THE POWER BUTTON OR IT WILL TURN OFF IT HAS BEEN LIKE THIS FOR ABOUT A WEEK OR TWO AND IT IS REALLY ANOYING.  PLEASE HELP ASAP!!!!!!!!!!!!!!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • I have and ipod touch 4g, it stop working out of nothing, tried everything..

    i have and ipod touch 4g, it stop working out of nothing, i tried to restore, i plugged in to another computer and to the outlet wall and nothing, didnt drop it or got wet, someone told me that it happens sometimes with this ipod generation. what can i do? i bought it to years ago.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch 4gen black screen but i tune detects it???

    my ipod touch 4gen has black screen and nothing shows up. but when i connect it to itune, itune detects it and i can play song. i tried reseting manually and through itune but nothing comes on the screen. does anybocy know whether its a problem with motherboard? what should i do?

    Try restoring the iPod to factory defaults/new iPod.  If the iPod still has the problem you likely have a hardware problem.  An appointment at the Genours Bar of an Apple store is in order.  You can also contact AppleCare under your warranty.

  • Ipod Touch 4Gen not showing up in Computer in Windows 7

    Hi,
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    Thank you.

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    See:
    iOS: Device not recognized in iTunes for Windows
    Start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Next see if this helps determine cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if you have an iPod or computer problem

  • I have a ipod touch 4gen and whenever i sync it, i just lose all my memory... and im also trying to restore my memory but don't really know how... how do i do it?

    i have a ipod touch 4gen and whenever i sync it, i just lose all my memory... and im also trying to restore my memory but don't really know how... how do i do it?

    Only sync chosen songs. Even with that I had a bad song once that was corrupted and it blew the ipod touch's mind. Can't remember how I found the song, but deleted it off the computer and was able to get a fresh copy off this quite old CD. Also, settings-general-usage, you can see which files are gathering up in your memory. There are some surprisingly large programs.

  • Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs.

    Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs. I don't want this to happen I want the I pod songs to sync with iTunes. What do I do?

    That really does not work since music is not included in the backup.  See:
    iTunes: About iOS backups
    puttly123 wrote:
    backup your ipod. then sync your ipod to the computer, then restore your ipod and it will still have the right songs. its exactly what i had to do with mine.

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

  • I recently download a song with my IPOD Touch 4G.  The song appears in my iTunes music library but not on my IPOD.  I've tried syncing several times, but I cannot get it to transfer to the IPOD.  Any suggestions??

    I recently download a song with my IPOD Touch 4G.  The song appears in my iTunes music library but not on my IPOD.  I've tried syncing several times, but I cannot get it to transfer to the IPOD.  Any suggestions??  (This has never happened before to me)

    Use 3rd party software like:
    http://www.digidna.net/products/diskaid
    http://www.wideanglesoftware.com/touchcopy/index.php
    For items purchased (including apps) from iTunes:
    http://support.apple.com/kb/HT1848

  • I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have, it conects to my itunes and computer, but just won't get passed the logo..what can i do? :/

    I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My IPod touch says it cant connect, but in settings it shows my network?

    My Ipod touch saya it cant connect, but in the settings it shows my network?

    Try:
    iOS: Troubleshooting Wi-Fi networks and connections

  • I just updated my iPod touch 4gen. To the latest software and now I can't sync my apps

    I just updated my iPod touch 4gen. And I was able to sync my music but not my apps. When the apps I chose ate checked, it shows me how much space I have left. As soon as I click the apply button it starts to determine apps
    To sync. The it finishes and none of the apps get put on and the green bar in the capacity gone away.

    Maybe these previous discussion:
    not determined
    iTunes cannot sync... apps not determined installed on...: Apple Support Communities
    installed apps could not be determined...: Apple Support Communities

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