My ipod touch 5th generation will not connect properly to charger. I have tried on different cords but it will not show that it is charging.

My ipod touch 5th generation will not charge when connected to charging cord. I have tried two different cords with same result. It will charge for a second then show not charging. Any suggestions?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

http://support.apple.com/kb/HT1212

TS1702 My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!

My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!

Hi, when you say you have tried everything... I presume you have gone into Settings > Store and logged out and back in with your account details?
You could try purchasing an app via iTunes to see if its an issue with the device or the account you're using.
Hope this helps.

On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod touch 5th generation won't connect to the tv after doing up grade

iPod 5th generation won't connect to the tv after doing an software update. Get an error message (this accessory is Not Supported by iPod touch) please help me with this

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

My 7 year old has forgotten her password and now her ipod touch is locked and says connect to itunes. I have tried to connect however it will not connect because it is locked. How can I reset her password?

My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My Ipod Touch 5th Generation won't connect to my laptop. My phone however will. What can I do?

My Ipod touch and phone will both charge when plugged into the wall. My phone an iphone 4th generation will connect to my laptop. I have uninstalled and installed itunes as well as checking the Apple USB Drive and neither has helped. Not sure if it matters but my computer was recently updated to Windows 8.1. Does anyone have any ideas as to what I can do? Thanks.

Does it charge?
What model iPhone and iOS connects?
Do you have iTunes 12?
If you are not using the same cable as the phone try another cable.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch 5th generation won't connect to itunes or my computer.

So i was syncing my ipod touch to itunes, however in the middle of the syncing itunes froze. So i closed itunes and now when i plug my ipod touch back in it wont recognize it or connect to my computer at all. And if i just plug my charger in, it'll pop up as a device, but once i plug my ipod into the charger it shows up as now device connected at all. How can i fix this? i really do not want to have to restart my ipod but if thats what i have to do i'll do it.

- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then try again.

My ipod touch 5th generation isn't working properly.

I was recently on an app called Cinemagraph and was logged in. After a while, I turned off my ipodtouch and then attempted to turn it on, but it didn't. I presssed the home button to activate Siri, and then appeared back on my lock screen. I typed in my password correctly more than 3 times, and it didn't let me in. I went to the camera icon on the lock screen and flipped that up. All of a sudden, all my photos were there even though my ipod was locked. I shut it off and used the home button to activate Siri and get to the lock screen, but it always apppears on the camera section. I decided to plug my ipodtouch in to back it up, yet itunes can't seem to read it. Since I have a windows 7 computer, only autoplay from windows explorer popped up. Is it possible I'm currently being hacked or my ipod is broken? Please write back as soon as possible

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Ipod Touch 5th generation got wet and I put it in some rice for a day now I can hear the sound of it charging but it is nothing is appearing, ehat should I do?

I already troed reseting it and no avail, what should I do

Did you try drying for at least 7 to 10 days in a sealed bag? Changing the rice daily? Do not use turn on OR attempt to charge until you get it dried out! A day or 2 will not dry an iPod out, and even if you do get it dry, it's no guarantee that it will work, but a couple of bucks of rice is a lot cheaper than a new iPod. If you dried it for a week and charged it for at least 30 minutes and tried resetting and still no joy you could try restoring it, just to say you did, but it does not look good. Your most likely looking at a new iPod or a refurbished one from Apple, water damage is not covered by the standard warranty. Hope this helps, Good luck.

My iPod Touch 5th Generation no longer connects to my computer

It used to work, but now it doesn't. When I plug the wire into the wall, it works just fine, but I can't update any of my music anymore. I have only had the thing for about four months. I would appreciate if there was a solution that didn't require buying a new cable.

Does it charge when connected to the computer? Some Lightning cables have faild after short use.
Make an appointment at the Genius Bar of an Apple store. If the cable is defective, Apple will replace it at no cost if it was not abused..
Apple Retail Store - Genius Bar

My ipod touch 5th generation is stuck on the apple logo, and i tried fixing it with itunes but it tells me there an error and gives me a code saying i needed to update my itunes and it was.what other ways is there to fix it.

ipod stuck on the apple logo. i did the itunes thing but it tells me error and gives me a code saying i need to update itunes but it was and i did again but it still said the same thing. help how do i fix my ipod.

Hey Edgar, how exactly did you do the updates? Are you running iTunes 11.2.2? And you iPod 5 is still running iOS 6.1.2 as your tag shows? or are you running iOS 7.1.1? More info would be helpful. As Deggie asked, what was the error message, the more detailed the better. One more thing-- is this a Mac machine or a PC? Cheers.

Can I use two different apple IDs on my iPad, one from the US and one from France? I have tried creating different logins but I received a notice that said if I used the french store that I would not be able to login into my other account for 90 days??

I am trying to use both a french and US account so that I can utilize different apps from each store. Is this possible, and if so am I able to go back and forth by loging in and out?

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

IPod touch 5th generation does not recharge

My new iPod touch 5th generation, using iOS 6.0.1, is just over 1 month old and today it will not recharge anymore.
When I plug teh iPod into an outlet to recharge it no longer makes the "connection" sound and the battery icon does not change to the lightening bolt.
When the iPod is OFF and then plugged in, iPod turns on, but makes no sound and the battery icon does not change to the lightening bolt.
Also, NOW, when I plug it into my MacBook, a window appeara that says the USB has been disabled because a device was drawing too much power.
When I plug my iPod 4th generation (also using iOS 6.0.1) into my MacBook, there is no problem with the USB or charging with the same adapter.
The few hours before now . . . when plugged in to recharge . . .
sometimes iPod made the sound as I unplugged it, but it had not charged
sometimes iPod made the sound the moment it was plugged in and the lightening bolt appeared, but only for a second, then lightening bolt disappeared.
sometimes iPod made the sound and showed the lightening bolt and started to recharge, but then made the sound, lightening bolt disappeared, and iPod stopped recharging (without any contact to iPod during the recharge)
sometimes iPod made the sound, showed the lightening bolt, and started to recharge,but then during the charge it would make the sound a few times, but when I checked iPod was still recharging, or had finished the charge to 100% (also without any contact to iPod during the recharge)
Any advice???

Thanks IIIaass,
I got your message just after returning home from an Apple Reseller / authorized Apple service provider (Taiwan has NO Apple stores, and only resellers and authorized Apple service providers which have a wide range of levels of customer service, most well below USA Apple standards).
It did turn out that my "Lightening cable" was defective . . . I also had found many others have this problem through searching online . . . it seems strange that I could not find this information through the Apple website, trouble shooting, or community discussions.
Anyhow, of course, since I was not at an official Apple Store or dealing with an Apple service employee, they were not happy to help me, and they did not want to give me a new "Lightening cord" for my 40-day old iPod with AppleCare. Eventually they decided to replace my cord, but it was not a pleasant experience.
I don't know why there is no Apple store in Taiwan . . . there are Apple resellers everywhere and the producta are very popular here.
Again, thanks for the information and the interesting article about the "Lightening cables".

I have a 32 iPod touch 5th generation and I would want to exchange for a 64gb model how much more will it will cost if I exchange it

Hi i have a 32gb model iPod touch 5th generation 32gb model I would like to exchange for a 64gb model
how much more will it cost if I excgange my one for a new one

Unless you bought the old iPod touch within the last 14 days, it’ll cost you at least 90% of the price of a new one if done through Apple; it’d probably be better to sell it somewhere else.
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My ipod touch 5th generation will not connect properly to charger. I have tried on different cords but it will not show that it is charging.

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