On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect
The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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Just sent in my daughter's Ipod touch 5th generation to be fixed.....They sent me a new one. Is there any way to get the contents of her old one onto the new one? I synced the old one with Itunes before I sent it in and backed it up on my computer.
Sure, as soon as you open iTunes with the new iPod connected, it will have a "Welcome to your New iPod" screen. Just choose Restore from backup.
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if I pre-order the iPod touch 5th generation, do I have to pay it with credit card or can i pay it when i go get it on the store? if I pre order it, can i go pick it up form 1-3 of october, or it is not available? and they send it to the store i want to?
Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.
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My Ipod Touch 5th Generation 16gb "Cannot Get Mail"?
When I refresh to see if I have new mail it just tells me "Cannot Get Mail" "The connection to the server failed."
http://www.techplex.net/postst75660_Cannot-get-Mail--Connection-to-the-Server-fa iled.aspx
https://discussions.apple.com/thread/4317951 -
i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
The picture below shows all the apple software that i have installed- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
In the iPod touch 5th generation can I put a wifi card like Vodafone wifi cards I put a wifi card in my iPad 3G and it works what about ipod ?
Wi-fi card?
The ipod has wi-fi bult in.
Why would you need a wi-fi card?
It sounds like you are talking about a SIM card, which has nothing at all to do with wi-fi. It is for cellular service from a wireless phone provider. If this is what you mean, then no. Ipods are not cell phones and cannot access cellular data. -
I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens. Can't slide the power off either. It tells you the time, unlock button, power off button but nothing happens. Voice just tells you the unlock button, time, poweroff button.
Please help also itunes says I need to enter on iPod the passcode to reset to factory. I can't get it open to enter passcode, slider doesn't work. It is one day old and this happen xmas afternoon. PLEASE Help someoneTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My new iPod touch (5th generation) does not let me connect to my own home's internet, but yet it will connect somewhere else. I have tried literally everything.
turning wifi on and off
turning router on and off
and it still says that it is unable to join the network. It is an open network so there is no password needed, my old 3rd generation iPod and my cell phone connect just fine, it is only this device. What should I do?Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod Touch (5th Generation) cannot charge?
I just recently saw an ad on craigslist of someone selling an iPod Touch (5th Generation) for extremely cheap. The catch was the battery could not charge. Considering how cheap I got it, I figured it would be a simple battery replacement or such that I could find online and I would have a like-new iPod Touch. The only issue is I cannot find any solutions to this exact problem. Basically what has happened is, no matter where I plug-in this iPod, I only get the empty battery logo with the lighting bolt underneath. I have tried changing cords, and changing where it gets charge from, (my computer, wall charger, iPad charger) and it does the same thing. I have even tried leaving it charged for over 30-min+ and it still does not charge. I do not know the history of this iPod, but it seems as though I can see 2 very small dents on the back of the iPod. I have attempted all the basic diagnostics on this iPod
The iPod is :
iPod Touch 5th Generation 32GB (Pink)
Any feed-back is much appreciated.- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one $149. They do not fix yours. The dents indicate abuse and thus voids the warranty.
Apple - iPod Repair price -
I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?
Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support -
When I plug in my iPod touch 5th generation the small battery in the top right hand corner shows the charged sign. The big battery that shows up in the middle still shows it is charging. I've already been 2 the apple store & it didn't help any. Any ideas?
She restarted it or something. I don't know the exact process but she said don't worry the only thing you'll lose is your background. But I took a picture of the screen when it is charging so I have proof
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The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
CRACKED IPOD 5
I bought an ipod touch 5th generation around A year ago. Now it has cracked. The crack is not that big but still noticebal. But the Ipod still works perfectly, but it still bothers me that theres a crack on the glass. I read online that apple can trade it for a refurished ipod. But i dont have a warranty or i dont have any of the stuff anymore. Just the charger and the ipod. I lost the box and headphones because ive had it for awhile now. And i tend to lose things. So is there still away for me to trade it in or get it repaired from apple? If you have any information for me that could help me IF YOU HAVE A SOLUTION NOTIFY ME ASAP.
<Email Edited by Host>Do not post your personal emails on a public user forum for your own privacy.
Book an appointment at an Apple Store and ask them if you could get an out of warranty service. Apple do not repair devices they replace them so for a price due to accidental damage they may replace your iPod.
If you do not wish to go to an Apple Store then give them a call and see if you have postage service options for a replacement in your country/region. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57
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