My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.

TS1492 When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

If you're really using iTunes 7.0 you are very far behind the current version - maybe it is trying to connect to a decomissioned server. In fact I am kind of surprised it will run on a Macbook Air. Are you sure you are running iTunes 7?

My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on

Hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize

hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize any help will be apreciated thank you

Try placing the iPodin recovery mode and then try to restore the iPod via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would be to make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

Can't believe that I can't run movie videos simultaneously on my ipad. Just spent all weekend trying to do it. Downloaded 2 Apps but they just keep freezing. Come on apple this must be easy!

Can't believe that I can't run music videos simultaneouslly on ipad. ust spent 2 days trying to do it. Downloaded 2 Apps but they just keep freezing. Come on Apple this must be easy to fix!

first then this is a user helping forum only users like you read or write here if you want apples ear
http://www.apple.com/feedback/ipad.html
other then that it's unclear what you are trying to do or if it's 1 or 2 things
playing music videos simultaneously would imply you trying to play more then 1 at once, this is not something it support out of the box I'd say.
then there is the 2 apps, are you refearing to apps which should let play many music videos at once?
and do they freeze when you try to download them, or when you try to start them,
and maybe the name of the apps, in question would make it easier for people to help.

Currently have ipod touch 4 and am getting an iphone 5c. Want to transfer data to new phone. Currently all our family devices on one apple ID for purchases and it is the same for icloud. I want to create a new one for icloud for this iphone. What do I do?

Currently have ipod touch 4 and am getting iphone 5c this weekend. Currently our family has several apple devices and they have the same apple ID for itunes and it is the same ID that we use for icloud. I want to set up a separate icloud ID so that it is only on my new device. I still want to keep the same apple ID for purchases. Can I do this and better yet when do I do this...before the purchase, after the purchase and backing up of data. Where do I go to create a new one?

Figured it out. Thanks.

My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

HT5642 my ipod touch 5th gen is not recognized since I tried to update ios. It says it is in recovery mode but it just keeps looping back to recovery mode. I tried holging power button for 3 sec. then both home and power for 10 sec then home button for 20

My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi my friend gave me his old Iphone 1 today and its stuck in the apple boot logo. Sometimes it automatically shuts off but about a second later it comes back on. The home button and the power button seem to not be responsive. Im hoping to restore it.. Thx

Hi my friend gave me his iphone 1 today and its stuck at the apple boot logo. Some times it automatically shuts off but about a second later is comes back on. The home button and the power button seem to not be responsive. Thanks for the help.

You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it.

Ipod Touch Crashed And Will Not Start

I have just downloaded the ipod touch update 2.2 and Itunes lastest version. The result is my touch crahsed when updating the software. I can not reset it I have a permanently blank screen. It will not charge, reset or be recognised by my PC. Anyone had the same thing or any advice? Thanks in advance!

I had success with the holding down the keys and connecting to usb and using itunes to restore firmware like they show here
http://support.apple.com/kb/HT1808
the showing the usb thingy on the screen part

Ipod touch crashed and not turning on

My ipod touch has crashed and not turning on. i tried connecting it with the pc to the itunes but the ipod is not being detected. This is probably the second time the same thing has happened in a month's time. please help.
Thanks in advance.

If you are certain that the device still has battery power, try resetting it (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen displays, you should be all set.
Cheers,
GB

Ned to back up files. Trying to reformat a WD 1TB external hard drive but my utilities keeps saying "choose scheme from volume pop up menu.." also says cannot be modified. What can I do?!

Help would be appreciated! Before I upgrade my 10.6.8 OS X I need to back up files. Trying to reformat a WD 1TB external hard drive but my utilities keeps saying "choose scheme from volume pop up menu.." also says "this partition cannot be modified." What can I do?! Take it back to Currys! Many thanks

Select the Top Most Entry for that drive, it will be the drive model # and have the size listed, then go to the Partition tab and select One Partition from the Partition Layout area drop down. Then select Mac OS Extended (Journaled) as the format, if that is the format you want to format it AS. Then click the Options button near the bottom of that windows and select GUID as the Partition Table. Close the options screen and clcik the Apply button.

ITunes wont reconize my iPod but my iPhone works fine - VISTA

I know what you are saying...go through the 5 R's and all will be well. NO, this is the weirdest thing I've ever encountered. I just got this HP Laptop a couple of months ago...it has Vista installed on it. I downloaed iTunes 7.4 when I got my iPhone and it works fine. Then I tried to plug in my iPod nano (2nd Gen) and my iPod Photo with no luck. Windows wants me to locate the drive for the ipods because it can't find one.
My Device Maganger shows the iPod under 'Other Devices' with a yellow exclamation point next to it. Needs a driver. The iPod service is running. Vista obviously thinks the iPod service and driver is just for the iPhone. Thats my guess...Apple can't figure it out...and says 'It's a Windows problem' and Windows tells me to contact Apple for a driver for the ipods.
Has anyone else solved this little problem?
Ohh....BTW, these iPods work fine on my desktop using iTunes + Windows XP. I've done ALL the reset tricks...and have restored both of them, they just won't be reconized by iTunes or Vista. Both iPods show up in Device Mgr as iPods, but under the Unknown Devices.
Help Please....

Thanks for the reply Tony. No, the computer is brand new as is the iPhone. I did manage to solve the problem though. As I stated, the iPhone was the first thing I plugged into this new Laptop, with a fresh new copy of iTunes. The iPhone worked fine, it's the iPods that were not reconized by Vista.
Here is how I solved the problem. I removed the iPod from device mgr (Under Unknown Devices). Started up iTunes, plugged in the iPod and when Vista asked for a driver location I pointed it to the c:\Windows folder and it found the drivers. First was the USB Mass Storage Device driver, then the iPod driver, then the USBusEmumerator driver and now all is well.
It's a VISTA BUG! Once you use that USB Driver for the phone, anyother Apple product will require you to manually go into the windows folder and have Vista find it again and use it for your iPod. I wouldn't be suprised if this was done intentionally by Microsoft to try to get people to use there MP3 Players instead of Apple.
Sav

ITunes wont reconize my IPod it is brand new

I just came back from the Apple store(litteraly) and i went into my room plugged in my ipod touch to my computer and logged into ITunes, my IPod Touch is brand new(litteraly) and ITunes wont read it. i tried all the usual things like olugging it back in again or turning it off then turning it on but even then it wont read my IPod. This isnt the first time i've had an IPod i just had one but it broke so i got a new one, i know perfectly well how to hook it up to itunes but it just wont work, please help me i really want to get all my music and apps onto my ipod.

Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8

My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

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