My Itouch has OC 4.1.3 and will not update to the newer OS f 4.3 or newer. Does this mean now all my apps and Itouch is no good?

Since the new iTouch has come out I do not get any more updates to my OS or apps. When connected to iTunes to update OS I am told my software is up to date. My OS is 4.1.3. Do I have to get a new iTouch? I shouldn't have too.

Connect the iPod to your computer and update via iTunes
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. That requires a Mac with OSX 10.6.8 or later
Identifying iPod models

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I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

TS3988 my iphone will not update to the new email and password

my iphone will not update with the new email and password

Is your phone signed into an old iCloud ID of yours in Settings>iCloud?

If a buddy's screename is faded (in the offline section), but a video icon is still next to the screename, and if you right click on the name "video chat" is an option, what does this mean? it is the only one on my whole list that has this.

if a buddy's screename is faded (in the offline section), but a video icon is still next to the screename, and if you right click on the name "video chat" is an option, what does this mean? it is the only one on my whole list that has this.

Hi,
It could be some sort of "flagging" issue where either the AIM Servers have gone out of sync and you are getting two lots of info (There are about three or four servers involved with getting data to your Buddy list)
I can also see the possibility where you have a Contact in your Address Book who has two Screen Names.
You have one in one group and in another they appear to be Off Line. However iChat will still Link them and Show their Capabilities when you Right Click.
One way of checking this is to double click them to open a Text Chat Window.
At the top is the Recipients Bar (See View Menu when Text Chat is Open).
This gives you the option to chose a different Buddy Name if the contact has two (It offers To and From options if you both have Multiple Accounts).
Pic of an Old Chat to someone with Multiple "Names"
They have an @Mac.com name and Jabber ID (As it is an Old Chat the Jabber one is Off Line and their @mac.com name is currently "Away"
You can see I have a Google and three AIM Logins I could use to Speak to them.
9:48 PM Sunday; December 4, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT5460 I can not update to the new OS X Mountain Lion. Whenever I do I get a message an error has occurred, timed out 102.W

I can not update to the new OS x Mountain Lion. I get an error that says it has timed out then "102". WHy can't I get it update??
Thanks for your help.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.
It is obviously a bug in either (or both) Firefox and the NYT.
The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.
I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.
It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

My phone blacked out, will not turn on, and i did not update to the new software! So what is my Apple iPhones5s problem?

My iPhone blacked out, and will not turn on. I did not update to the new software! So what is my Apple iPhone 5s problem?
A lot of issues with iPhones lately, maybe apple has an issue developing and implementing their inovations.

Hi InUtero,
Welcome to the Apple Support Communities!
I can understand your frustration if your iPhone is not turning on as expected. The first thing I would suggest in this situation is a reset. Please use the following article for instructions on how to reset your iPhone. Please be sure to let me know if you need further assistance.
Turn your iOS device off and on (restart) and reset
Have a great day,
Joe

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

Should I delete my old iPhoto Library Current folder once everything is transferred to Photos Library Current? Does this mean that all my new photos on any device can come off my Mac and ONLY be in the Photos Library which is in the cloud?

I have 2 questions about the new Photos app for Mac (I'm running 10.10.3 on my MacBook Air 1.8GHz Intel Core i5 mid 2012)):
1.Should I delete my old iPhoto Library Current folder once everything is transferred to Photos Library Current?
2. Does this mean that all my new photos on any device can come off my Mac and ONLY be in the Photos Library which is in the cloud? That would free 59GB off my Mac and that would be very good.

1.Should I delete my old iPhoto Library Current folder once everything is transferred to Photos Library Current?
You can, but I would wait, until you have have been working with Photos for some time and are sure, that everything migrated well. There may be hidden flaws in your library and teething problems with Photos. Don't be in a hurry to abandon iPhoto completely. You may need to go back, until bugs have been fixed. Th Photos Library does not duplicate the photos in your iPhoto Library. the media files are shared and do not need extra space: See: Photos saves disk space by sharing images with your iPhoto or Aperture libraries - Apple Support
2. Does this mean that all my new photos on any device can come off my Mac and ONLY be in the Photos Library which is in the cloud? That would free 59GB off my Mac and that would be very good.
If you have enough iCloud storage. But Photos will still need space for local thumbnails on all devices.
See: Apple - OS X - Photos Preview
Fill your library, not your device.
iCloud Photo Library can help you make the most of the space on your Mac. When you choose “Optimize Mac Storage,” all your full-resolution photos and videos are stored in iCloud in their original formats, with storage-saving versions kept on your Mac as space is needed. You can also optimize storage on your iPhone, iPad, and iPod touch, so you can access more photos and videos than ever before. You get 5GB of free storage in iCloud — and as your library grows, you have the option to choose a plan for up to 1TB.

I've put in the serial number on the apple website, and it says that the product hasn't been "activated". What does this mean?

I've put in the serial number on the apple website, and it says that the product hasn't been "activated". What does this mean?
Does this mean that the warranty still stands as new?

I had the same problem, though mine was with an iPhone 5. I phoned the Apple folks and they told me they had the record of my purchase, and indeed my purchase date had been recorded. It took a couple of weeks, but the data eventually showed up correctly online.

HT201210 My iPhone became wet at the beach. I put it in rice for 4 days. When I connect to itunes, it says the phone must be restored. It starts and then gives either the error 2001, or 2006. What exactly does this mean, and is it worth getting repair

My iPhone became wet at the beach. I put it in rice for 4 days. When I connect to itunes, it says the phone must be restored. It starts and then gives either the error 2001, or 2006. What exactly does this mean, and is it worth getting repaired?
Thank you...

http://support.apple.com/kb/TS1275
Water damage isn't covered by warranty, but you could always purchase a refurbished device from Apple.

HT1364 I got a new computer and my IPOD will not sync with the new computer? what am I doing wrong....thanks

I got a new computer and my IPOD will not sync with the new computer.....I have a ITUNES account on the new computer and is downloading music just fine but it will not sync to the IPOD....What should I do to sync my IPOD? thanks

Copy the ENTIRE iTunes folder from the old computer to the new computer.
Attempts to sync an iDevice to a new computer will remove all content from the device and replace it with content from the new, empty library.

I am trying to download EndnoteX4 but keep getting the message 'no mountable file systems'. What does this mean and how do I fix it?

I am trying to download EndNoteX4 but keep getting the message 'no mountable file systems'. What does this mean and how do fix it?

jenitsallgood wrote:
I am really unsure as to what I am doing wrong.
Maybe you are doing nothing wrong and the problem is with the disk.
Use SuperDuper or CarbonCopy Cloner
to clone your system to an external drive.
Then boot from your DVD go to Disk Utility and choose your entire drive > top icon in DIsk Utility.
Go to Erase tab. Choose format: Mac OS Extended (Journaled). Click on erase. Now, install Lion and when you get to setup assistant choose to migrate from your external drive.
This is slightly different than baltwo described and slighly longer but if there is any corruption on your disk a more through way to go, IMO.
What baltwo is saying is to clone your volume over to an external hard drive with CCC reformat and clone it back. This will defragment the files and make them all contiguous but will not address any directory problems.
Your choice. You can do it one way, then the other if it doesn't work out for you.

My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store.

I hate iTunes. It continues to download HD versions of movies when I tell it not to. The movie I want is 4.4 gigs. I have deleted all my apps and half my songs and still don't have enough space. iTunes is near impossible to navigate.

I hate iTunes. It continues to download HD versions of movies when I tell it not to. The movie I want is 4.4 gigs. I have deleted all my apps and half my songs and still don't have enough space. iTunes is near impossible to navigate.
I have downloaded Oblivion six times and it continues to bring the HD version. I have unchecked the "Download HD when available" but I continue to get a file that is 4.4 gigs large.
I hate iTunes.

You purchased the HD version, not the regular version. It will continue to download the version you bought. If you want the SD version you have to shell out for it. Apple doesn't do returns.
Watch your movie. You can always put other stuff back on later, especially music.

My Itouch has OC 4.1.3 and will not update to the newer OS f 4.3 or newer. Does this mean now all my apps and Itouch is no good?

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