My iTunes has a 25.00 credit on it but whenever I try buying music it tries charging my debit card instead of using the $25
My iTunes has a 25.00 credit on it but whenever I try buying music it tries charging my debit card instead of using the $25
What happens when you try to buy a song, what messages/prompts do you see on the screen (gifting will require card details) ? If this is the first time that you've tried to buy something on the account, then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
then card details will need to be entered before the account can be used to download any item from the store.
Have you tried entering card details to see if it is charged for the purchase (you may see a temporary store holding charge go on the card which your card issuer should remove within a few days or so) ? You should be able to remove card details after entering them.
Similar Messages
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I had iTunes money left on my account but when I made a purchase it charged my debit card
This sounds like a question for the iTunes store. You can contact them about account problems at:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries -
Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?contact itunes support
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im trying to buy a movie on itunes but it keeps asking for a credit car instead of using the money on my account
OH MAN! I had the same problem for so long! I was trying to get as much information and try as many different ways as possible. None worked for me and I am guessing none worked for you either. I will try and help you out! I hope this works for you!!!
Click on your Apple ID > Type in your password > Scroll down to Purchase History > Click on it > If your account has red numbers higlighting a balance. You need to pay that first. Then you are hopefully free of that stupid security code crap! I hope this helped you! -
Dear iTunes Store Support, I have an Apple ID but I can not buy the application
because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
Apple ID: ****
2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only.
A few free applications that I bought last:
quickoffice, papago..
Thank you for your support,
<Email Edited By Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes. Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?
If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
Gifting : http://support.apple.com/kb/HT2736 -
What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.
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I have an apple Id in face time but whenever I try to updates or instal application it denied and ask this id has not used in itunes store. How can I overcome this problem as my ifoneis useless without updates?I have also tried to create new apple id in itune stores but it asks to give detail of visa card or similar which I havn't. How I create apple id in itunes?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96650) -
iTunes has stopped working. Can play songs, but cannot access store. What do I do?
Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
HT1527 itunes has been downlaoded in laptop in vista. but it is showing error
itunes has been downlaoded in laptop in vista. but it is showing error.!!!!!!!!!!!!!!!!!!!!!!!!
That's unfortunate.
If/when you are ready for help, provide some details of the issue like the actual error message. We are not mind readers. -
How can I subscribe to itunes Match redeeming from itunes card instead of using credit card?
Do you have another device (eg a computer) that also contains your music? If so, yes, you can turn off iTunes match and sync everything with a cable. Do you tend to buy new music from downloads or ripping CDs? If downloads, you can turn on "download purchases automatically" on the phone to make them available to you there, once you've cable-synced your current library. If CDs, you would have to manually sync with cable (or over local wifi) each time you add a new CD.
Matt -
I have an iTunes credit but when I try to make a purchase it uses my debit card instead. How do I change that?
Hi Mrshfall,
If your iTunes credit doesn't appear to be applying correctly, you may find the following article helpful:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Regards,
- Brenden -
iTunes has stopped allowing me to import CDs. if I reboot it will import one, and only one. all was working fine before. the itunes diagnostics have all green lights
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
HT201359 Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
I purchased 2 apps.
One for myself which was billed to existing iTunes account Credit, and the second one (same app) was gifted to my girlfriend, but that was billed to my card, even though there was plenty of funds left on iTunes store credit.
Why?You cannot use your balance for gifting content, that can only be used for buying items for yourself - your credit card will be charged for any gifting that you do
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I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.
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