My iTunes purchases will not download to my iPad gen4. Keeps giving the message" download error tap to try again"

My iTunes purchases will not download to my iPad gen4. Keeps giving the message" download error tap to try again"

I have the same problem. Did you get yours resolved?

Similar Messages

  • TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet.  It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

    My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet.  It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Downloading an album from iTunes onto my iPad, I get the following error: download error, tap to try again.

    Is there a fix for: "download error, tap to try again" for downloading music from iTunes onto iPad?
    Thanks.
    Luv

    There are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?

  • 2nd Gen Ipod will sync with itunes but will not download new song

    My Ipod will sync with itunes but will not download newly purchased songs.  It is Ipod nano 2nd gen.

    If you want to use automatic syncing, you may need to set up or update the iPod's Music sync settings in iTunes.  If the new songs are not included in what gets synced to the iPod, they will not sync.
    If the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod appears in the sidebar, under DEVICES.  Select it there, to show its Summary screen to the right.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music, if not already checked. This is the "switch" to enable automatic syncing for songs.
    NOTE:  If Sync Music is not already checked, that means the iPod is currently set to Manually manage music.  Setting up automatic syncing will replace the iPod existing content.  If you want to add the new songs manually to the iPod (instead of using automatic syncing), please post back.
    If your iTunes library fits on the iPod, you can choose the option to sync Entire music library.  Otherwise, choose the option to sync Selected playlists, artists, albums, and genres.  Below that, select (checkmark) what you want to sync to the iPod from the lists.
    One convenient way to set this up is to first create one or more playlists in your iTunes library, with ALL of the songs you want on the iPod.  Or you can use existing playlists.  Back on the iPod's Music screen in iTunes, select those playlists under Playlists.
    When you click Apply, iTunes syncs the songs in your selection(s) to the iPod (replacing its existing content).  Going forward, to update the iPod, you can just update those playlists in your iTunes library (add/remove songs).  If you have new songs, add them to a playlist that is synced to the iPod.  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates your iPod with the same changes.

  • TS4062 i cannot sync my phone with itunes because my software is 10.5.8 so new itunes version will not download. How else can i sync iphone to my mac?

    i cannot sync my iphone with itunes because my software is too old- 10.5.8. The new itunes version will not download. How else can i sync my iphone to my mac?

    You need to buy and install a Mac OS X 10.6 DVD; once it's installed, run the Software Update pane of System Preferences twice.
    There is no other way to sync it, but content can be downloaded directly from the iTunes Store servers; for non-purchased music, this requires signing up for iTunes Match, which costs more than the DVD.
    (100051)

  • HT4528 A song I purchased shows up in iTunes, but will not show up on my iPhone.  When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not.  How do I get that song to show up on my iPhone?

    A song I purchased shows up in iTunes, but will not show up on my iPhone.  When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not.  How do I get that song to show up on my iPhone?

    I have the same problem and it only affects the one song, everything else syncs

  • My full iTunes purchase did not download; what are my options?

    my full iTunes purchase did not download; what are my options?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading selectDownloads in the left-hand column and make sure Allow Simultaneous Downloadsisunticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • My book purchase will not download in ibooks on my ipad

    my book purchase will not download in ibooks on my ipad

    Did you buy them from the iBooks store?
    How are you trying to download them?

  • TS3212 itunes update will not install after getting lion... says the disc was damaged

    itunes update will not download after installing lion... says disc may have been damaged

    Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

  • Songs are showing up and playing fine in iTunes yet will not sync to my iPad it is a selection of songs by the same artist, all gone?

    Songs are showing up and playing fine in iTunes yet will not sync to my iPad it is a selection of songs by the same artist, all gone?

    Try Missing Artist or Album not with others by same artist
    tt2

  • Photoshop will not download.Error DFO036,024;DWO063.

    Photoshop will not download.Error DFO036,024;DWO063.

    Without system info or otehr details like what Internet connection this is not going anywhere. just saying that it doesn't work is not good enough.
    Mylenium

  • Rented movies showing up twice in iTunes and will not transfer to my iPad 2 because "already transfered to another computer or device."

    Rented movies show up twice in iTunes and will not transfer to my iPad 2 because "already transfered to another computer or device."  Ideas on how to enable movie sync?

    My understanding is that rented movies can be viewed on only one device - the device that originally received the movie.  Consequently, they can not be synced.
    I can not explain why you see them twice in iTunes.

  • I upgraded to Yosemite, and now Safari will not even load.  It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course).

    I upgraded to Yosemite, and now Safari will not even load.  It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course).  I've seen others posting issues like this, but have yet to see a solution.  Apparently I cannot just reinstall Safari, so do I need to figure out how to uninstall the upgrade and try again?  Is this worth it, or should I just uninstall and go back to my prior OS until Apple can provide a clean upgrade?  Anyone know the answers?
    Process:          
    Safari [1043]
    Path:             
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:       
    com.apple.Safari
    Version:          
    8.0.2 (10600.2.5)
    Build Info:       
    WebBrowser-7600002005000000~1
    Code Type:        
    X86-64 (Native)
    Parent Process:   
    ??? [1]
    Responsible:      
    Safari [1043]
    User ID:          
    501
    Date/Time:        
    2014-12-23 08:48:50.202 -0600
    OS Version:       
    Mac OS X 10.10.1 (14B25)
    Report Version:   
    11
    Anonymous UUID:   
    954A8602-894E-472A-EF44-D75463DE1553
    Sleep/Wake UUID:  
    AC81F1AC-F62C-42AB-9E37-1B4505626409
    Time Awake Since Boot: 5300 seconds
    Time Since Wake:  
    650 seconds
    Crashed Thread:   
    13
    Exception Type:   
    EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:  
    KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
    __TEXT            
    0000000101baa000-0000000101bab000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation
    0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
    1   com.apple.CoreFoundation
    0x00007fff93d2244d CFStringCreateWithCString + 93
    2   com.apple.Foundation    
    0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
    3   com.apple.coreui        
    0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
    4   com.apple.coreui        
    0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
    5   com.apple.coreui        
    0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
    6   com.apple.coreui        
    0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
    7   com.apple.coreui        
    0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
    8   com.apple.coreui        
    0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
    9   com.apple.coreui        
    0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
    10  com.apple.AppKit        
    0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
    11  com.apple.AppKit        
    0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
    12  com.apple.AppKit        
    0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
    13  com.apple.AppKit        
    0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
    14  com.apple.AppKit        
    0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
    15  com.apple.AppKit        
    0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
    16  com.apple.AppKit        
    0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
    17  com.apple.AppKit        
    0x00007fff929da353 -[_NSViewBackingLayer display] + 399
    18  com.apple.QuartzCore    
    0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
    19  com.apple.QuartzCore    
    0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    20  com.apple.QuartzCore    
    0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
    21  com.apple.QuartzCore    
    0x00007fff9455d164 CA::Transaction::commit() + 390
    22  com.apple.AppKit        
    0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
    23  com.apple.AppKit        
    0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
    24  com.apple.AppKit        
    0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
    25  com.apple.AppKit        
    0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
    26  com.apple.AppKit        
    0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
    27  com.apple.AppKit        
    0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
    28  com.apple.AppKit        
    0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
    29  com.apple.AppKit        
    0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
    30  com.apple.AppKit        
    0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
    31  com.apple.AppKit        
    0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
    32  com.apple.AppKit        
    0x00007fff928b8f05 loadNib + 384
    33  com.apple.AppKit        
    0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
    34  com.apple.AppKit        
    0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
    35  com.apple.AppKit        
    0x00007fff92bc93af _NXLoadNib + 196
    36  com.apple.AppKit        
    0x00007fff92bc8d8f -[NSAlert init] + 95
    37  com.apple.AppKit        
    0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
    38  com.apple.AppKit        
    0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
    39  com.apple.AppKit        
    0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    40  com.apple.AppKit        
    0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
    41  com.apple.AppKit        
    0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
    42  com.apple.AppKit        
    0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    43  com.apple.AppKit        
    0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    44  com.apple.Foundation    
    0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    45  com.apple.Foundation    
    0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
    46  com.apple.AE            
    0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    47  com.apple.AE            
    0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    48  com.apple.AE            
    0x00007fff93cb6623 aeProcessAppleEvent + 295
    49  com.apple.HIToolbox     
    0x00007fff9ab3737e AEProcessAppleEvent + 56
    50  com.apple.AppKit        
    0x00007fff928d5d76 _DPSNextEvent + 2665
    51  com.apple.AppKit        
    0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    52  com.apple.Safari.framework  
    0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    53  com.apple.AppKit        
    0x00007fff928c8e23 -[NSApplication run] + 594
    54  com.apple.AppKit        
    0x00007fff928b42d4 NSApplicationMain + 1832
    55  libdyld.dylib           
    0x00007fff916615c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff918b622e kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib  
    0x00007fff918b65d6 pread + 10
    1   libsqlite3.dylib        
    0x00007fff97799855 readDbPage + 117
    2   libsqlite3.dylib        
    0x00007fff97797f92 sqlite3PagerAcquire + 1314
    3   libsqlite3.dylib        
    0x00007fff9788a831 checkTreePage + 257
    4   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    5   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    6   libsqlite3.dylib        
    0x00007fff977d34ac sqlite3VdbeExec + 67324
    7   libsqlite3.dylib        
    0x00007fff977c13df sqlite3_step + 735
    8   com.apple.WebCore       
    0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
    9   com.apple.WebCore       
    0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
    10  com.apple.WebCore       
    0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
    11  com.apple.WebCore       
    0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
    12  com.apple.JavaScriptCore
    0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
    13  libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    14  libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    15  libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.QuartzCore    
    0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore    
    0x00007fff94571c96 thread_fun + 25
    4   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff93d8ffdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff93d8f838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork     
    0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation    
    0x00007fff97113b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    8   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    9   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 13 Crashed:
    0   libsystem_pthread.dylib 
    0x00007fff98d48695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib       
    0x00007fff97044b78 vfprintf_l + 28
    2   libsystem_c.dylib       
    0x00007fff9703d620 fprintf + 186
    3   ???                     
    0x00000001089195dc 0 + 4438726108
    Thread 13 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7ddec1d8  rcx: 0x00007fff7ddec1f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff7ddec1f0  rsi: 0x00007fff98d48b14  rbp: 0x0000000108915e30  rsp: 0x0000000108915db0
       r8: 0x000000010891d000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff7ddeb6b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff98d48695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:
    1
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x101baa000 -   
    0x101baafff  com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
    0x101bb4000 -   
    0x1024edff7  com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
    0x10298c000 -   
    0x102e9fff3  com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
    0x103006000 -   
    0x1032bafff  com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
    0x103596000 -   
    0x103596fff  com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
    0x10359c000 -   
    0x1036d8ffb  com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
    0x1037d0000 -   
    0x104775ff7  com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    0x109a68000 -   
    0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
    0x10a6c9000 -   
    0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
    0x10a6cb000 -   
    0x10a7b1fef  unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
    0x7fff64f4b000 -
    0x7fff64f81837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
    0x7fff8c553000 -
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    0x7fff8c556000 -
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    0x7fff8cdae000 -
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    0x7fff8d029000 -
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    0x7fff8d0db000 -
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    0x7fff8d272000 -
    0x7fff8d272fff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8d310000 -
    0x7fff8d338fff  libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
    0x7fff8d367000 -
    0x7fff8d40dfff  com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff8d420000 -
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    0x7fff8d6cc000 -
    0x7fff8d6cfff7  com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x7fff8d6d0000 -
    0x7fff8d6ebfff  com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
    0x7fff8d6f9000 -
    0x7fff8d6fbfff  com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
    0x7fff8dfec000 -
    0x7fff8dff0fff  libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
    0x7fff8dff1000 -
    0x7fff8e069ff7  com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff8e06a000 -
    0x7fff8e06fff7  com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
    0x7fff8e0c8000 -
    0x7fff8e13cfff  com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
    0x7fff8e13d000 -
    0x7fff8e189ff7  libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
    0x7fff8e18a000 -
    0x7fff8e19ffff  com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
    0x7fff8e1a0000 -
    0x7fff8e292fff  libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
    0x7fff8e2a6000 -
    0x7fff8e2e0ffb  com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x7fff8e2e1000 -
    0x7fff8e382ff7  com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x7fff8e383000 -
    0x7fff8e511fff  libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff8e512000 -
    0x7fff8e56aff7  com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
    0x7fff8e597000 -
    0x7fff8e60bff3  com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x7fff8e6b8000 -
    0x7fff8e6e9fff  libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
    0x7fff8e6ea000 -
    0x7fff8e701ff7  libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
    0x7fff8e702000 -
    0x7fff8e709fff  com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff8e736000 -
    0x7fff8eb66fff  com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
    0x7fff8eb67000 -
    0x7fff8ebd3fff  com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff8ebd4000 -
    0x7fff8ebdcfff  libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
    0x7fff8ec52000 -
    0x7fff8ec55fff  com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff8ec56000 -
    0x7fff8ec59fff  com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x7fff8ec5a000 -
    0x7fff8ec77ffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
    0x7fff8ec78000 -
    0x7fff8eca2ff7  libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
    0x7fff8eca3000 -
    0x7fff8edd3fff  com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
    0x7fff8edd4000 -
    0x7fff8ee45ff7  com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8ef41000 -
    0x7fff8efc2ff3  com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
    0x7fff8efc3000 -
    0x7fff8f02aff7  com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    0x7fff8f02b000 -
    0x7fff8f05bfff  libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
    0x7fff8f05c000 -
    0x7fff8f05cfff  com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff8f075000 -
    0x7fff8f0bffff  com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x7fff8f11b000 -
    0x7fff8f486fff  com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x7fff8f487000 -
    0x7fff8f4c7fff  com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
    0x7fff8f4c8000 -
    0x7fff8f559ff7  libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
    0x7fff8f55a000 -
    0x7fff8f841ffb  com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff8f883000 -
    0x7fff8f88cff3  com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff8f88d000 -
    0x7fff8faf5ffb  com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff8faf6000 -
    0x7fff8fb10ff3  com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x7fff8fb11000 -
    0x7fff8fbf4fff  libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8fbf5000 -
    0x7fff8fc0efff  com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8fc13000 -
    0x7fff8fc18ff7  com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
    0x7fff8fc19000 -
    0x7fff8fc1ffff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x7fff8fc20000 -
    0x7fff8fca2fff  com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x7fff8fca3000 -
    0x7fff8fcb7ff7  com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff8fcb8000 -
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    0x7fff8fcba000 -
    0x7fff8fcc8ff7  com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
    0x7fff8fcc9000 -
    0x7fff8fcceff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
    0x7fff8fccf000 -
    0x7fff8fd15ff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
    0x7fff8fd16000 -
    0x7fff8fd1dff7  com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
    0x7fff8fd1e000 -
    0x7fff8fd1efff  com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8fd1f000 -
    0x7fff8fd21fff  com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
    0x7fff8fdfd000 -
    0x7fff8fdfffff  com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
    0x7fff8fe00000 -
    0x7fff8fe96ffb  com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x7fff8fe97000 -
    0x7fff8fee8ff7  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff8fee9000 -
    0x7fff8ff2bfff  com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
    0x7fff8ff2c000 -
    0x7fff8ff2dff7  com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff8ff2e000 -
    0x7fff90099ff7  com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff9009a000 -
    0x7fff900b1fff  com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
    0x7fff900b2000 -
    0x7fff900c3ff7  libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
    0x7fff900c4000 -
    0x7fff900c4fff  com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x7fff900c5000 -
    0x7fff900c5fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff900c6000 -
    0x7fff90157fff  com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
    0x7fff90158000 -
    0x7fff90172ff7  libextension.dylib (55.1) <ECBDCC15-FA19-3578-961C-B45FCC994BAF> /usr/lib/libextension.dylib
    0x7fff90173000 -
    0x7fff90442ff3  com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x7fff90443000 -
    0x7fff9045fff7  libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
    0x7fff90460000 -
    0x7fff90464fff  libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
    0x7fff90465000 -
    0x7fff9064a267  libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
    0x7fff9064b000 -
    0x7fff90678fff  com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x7fff90679000 -
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    0x7fff9

    Genieo Adware is installed.  Removing it will help.
    If you have another browser:
         Use  free  AdwareMedic by clicking “Download ” from here
         http://www.adwaremedic.com/index.php
         Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
         Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
        “Quit AdwareMedic”.
                   or
    If you don’t have another browser:
         Use another Mac or an iPad.
         Open the article,either print it or  email the  contents to yourself.
         Remove adware  manually  by following the “HowTo” from Apple. 
        “Remove Genieo, also known as InstallMac”
        http://support.apple.com/en-us/HT203987
          Safari > Preferences > Extensions
        Turn those off and relaunch Safari to test.
        Turn those on one by one and test.

  • I am trying to download iOS5 on my iPad and this is the message : an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad

    I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad"  Pls advise what is my next step

    continue to updatae your phone.

  • HT1645 I am trying to burn an imovie I made. I keep getting the message multiplex error. The imovie will not burn to a idvd.

    I am trying to burn an imovie to a DVD. I keep getting the message multiplex error. I do not know what to do. Please, can anyone help me.

    Hi
    Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
    So first - turn on TV-Safe area and move any object well inside of this.
    Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
    Now my long long list on Multiplex Error
    LONG LONG LONG LIST
    Multiplexing Error
    PART One.
    Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
    I only use.
    Video - StreamingDV (miniDV tape via FireWire) and
    Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
    Photo - .jpg (.bmp known problematic)
    Chapters !
    A.    Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
    as described by Donnyboy69.  Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
    B.    Location of Chapters
    • Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
    • Not in a transition (or within 2-3 seconds from it)
    Important when from iMovie HD6 or previous - Now also observed when using FCE 4
    PART Two.
    from Robert Modero.
    "Multiplexing Error. Problem during initialization of tracks"
    Simply remember to add subtitles to your Quicktime files and menu buttons.
    Once I did that, I was back in business.
    from Boise Jim
    Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
    I always makes a DiskImage first and test this so that it runs OK
    I use only - Verbatim DVDs
    I use only - DVD-R
    I burn at an as slow speed possibly e.g. x1
    This gives good DVDs
    PART Three.
    Multiplex Error
    Chuck, Chicago 2/7/2009.
    Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
    2. Disconnect any other external devices not absolutely needed.
    e.g. external USB/USB2 hard disks, other FW hard disks etc.
    3 Chapter marks in transitions - minimum 2 sec from
    FROM Bev. (Not a 'guy' but I will answer!)
    First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
    Also, choose a slower burn speed, 4x or less.
    Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
    From. Boise, Idaho
    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
    It worked, and I got a clean burn from iDVD.
    Hopefully this can help other people.
    by dheb0422
    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
    One user more writes
    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
    Video from both passed from FCE 4.01 with chapters
    One project worked fine in creating disk image file
    The other gave Multiplex Errors
    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
    This time multiplex errors gone
    So had something to do with chapters
    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
    After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
    When I removed "bad" chapter mark (and others in), no multiplex error
    As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
    I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
    Rich839
    In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
    Russ One - suggest this
    Multiplex Error-There was an error during muxing preparation
    One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
    Summary - What to try
    1. Chapters
    • Only A to Z and 0 to 9 in chapter title
    • No Chapter mark at very beginning of movie
    • No Chapter mark in or within 2 seconds from any transition in movie
    2. TV-safe area for buttons (no one outside this)
    3. Safe re-boot
    4. No other external devices connected - that are not needed
    SDMacuser adds to this
    • On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
    Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
    5. Minimum of 25Gb free space on Start-up hard disk
    6. Make a DiskImage first - reduces where problem originates
    7. Trash iDVD pref. file
    8. Make a new iDVD project
    9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
    10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
    Yours Bengt W

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