My Mac Air shows a green screen when attempting to watch iTunes movie downloads....... All updates are completed. Mid 2012 Mac Air.....

When I attempt to watch any Itunes movies on my Mac Air IOX 10.9.2 all I get is a green screen. I can hear audio but nothing else. Please advise why this happens and how I can sort it out.

Hello there, MJD76.
The following Knowledge Base article offers up some great steps for troubleshooting iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
This article has practical steps and additional links to try as well:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

My YouTube app and YouTube in safari is not working on my iPad it is showing a green screen every time I watch a video what's going on

My YouTube app and YouTube in safari is not working on my iPad it is showing a green screen every time I watch a video what's going on

My YouTube app and YouTube in safari is not working on my iPad it is showing a green screen every time I watch a video what's going on

Y do I have a Green screen when attempting 2 playback downloaded podcast???

Why do I have a green screen when attempting to playback my downloaded Podcast?
1. I can still download the podcast into Itunes
2. I can still here the audio with no problems
3. The primary issue is that I can not see the video footage, only a green hue.
If you have a rememdy for this issue, please assist with the quick fix.
Thanks,
Kt

I am not sure about podcasts, but for similar symptoms playing videos - try disabling Direct3D acceleration in Quicktime.
This article contains instructions:
XP
http://support.apple.com/kb/TS1386
Vista
http://support.apple.com/kb/TS1718
If that doesn't work, try setting safe mode in Quicktime preferences.

Have u ever seen ur iphone4 shows a green screen when u try to wake it up?

Hello everyone. I'm facing a strange thing now
I just bought my iphone4 few days ago. Everything works fine but everytime when I wake up it's screen it will show a green screen b4 the SLIDE TO UNLOKE comes out. It only happen under the sun. When I do the same thing at a dark place. It wont show the green screen
Plus the green screen doesn't keep a long time maybe 1 second. I just wondered whether it gets worth as time goes by?
I would appreciate bout it if u could tell me something bout it
Thx

Hello,
Take a screen shot & use the tiny Camera icon in a Reply to upload it, if we see the same thing it's a Video card/VRAM, or OS problem, if we do not see the same thing then it's the Monitor or cable.

I get green screen when playing videos in itunes

Hi I get a green screen when I play videos in itunes even in the store when i try to see previews. Any ideas what is wrong. I have quicktime installed.

Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.com/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

I get a black screen when trying to watch a movie on itunes

I have a laptop that I take to work. I am a teacher at a school. When using my school internet, I am able to see my movies in itunes. But, when I take my laptop home and use my internet, I get a black screen when trying to view a movie.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.images pref should be 1.
*http://kb.mozillazine.org/Images_or_animations_do_not_load
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

Seeing a green screen when trying to watch purchased tv show...

Greetings from MN! Hope someone either can help or refer me to a past posting of someone else having this same problem.
Why am I seeing the color green instead of the tv show I purchased? What most likely is missing on a person's computer when someone sees a green screen? Sound is fine, but the picture is a solid green screen.
I have an S3 Savage Pro 32MB AGP Video component.
Help! Thank you...oomgowah

Hello ToriTorres,
You question seems quite general, and this is a CQ5 dedicated forum dealing with CQ specific questions. If your problem is linked with Adobe Flash Player, please try to post in the corresponding forum http://forums.adobe.com/community/flashplayer
Regards

My QT 7 (which I paid for) shows a green screen when the video is stopped.

I used to be able to scrub through a video to find and isolate frames. Now I only see a green screen unless the video is playing. Anyone know why this is happening? Thanks,

I used to be able to scrub through a video to find and isolate frames. Now I only see a green screen unless the video is playing. Anyone know why this is happening?
Are you using a MacBook Pro model with dual display cards? (I.e., check your profiller.) If so, Snow Leopard and Lion users have indicated that switching from "Battery Saver" to "Performace" mode in the System Preferences "Energy Saver" window fixed this problem. Not sure if this also works for Leopard systems but it might be worth looking at.

Why is there a green screen when trying to watch any videos on any website?

I currently having trouble trying to watch any type of videos. On Youtube, Abc Player, any videos I try to watch all it gives me a green screen. Audio is playing fine. But the display is just a green sreen. I've tried about all I can do but it gives me nothing.
I've clicked on the right on a video into settings. But the Adobe would not show me the Display to Enable the hardware. I don't know what else to do.
I've also checked if the ActiveX Filtering was checked I unchecked it and stuff but still gave me a green screen on every video.
I'm just tried of not being able to fix this. The Adobe Flash Player it up to date. I have a HP ENVY m6 Notebook PC. With Windows 8 Installed.

Hello ToriTorres,
You question seems quite general, and this is a CQ5 dedicated forum dealing with CQ specific questions. If your problem is linked with Adobe Flash Player, please try to post in the corresponding forum http://forums.adobe.com/community/flashplayer
Regards

Green screen when trying to watch an Apple Keynote.

When I try and play the new iPhone 4 Keynote in Quicktime, I can hear the audio, but just have a green screen as video. I have Quicktime X.

You should be using QuickTime Player 7, which is in your Applications/Utilities folder (if you've got it installed). If not you can install it from the Snow Leopard DVD (Optional Installs).

Why do I get a green screen when using flash? (windows 8) I have updated it, enabled it, compatabitity enabled, etc etc, as per guides and nothing works.

Green screen?

You have already posted the same question in someone else's topic; is the answer you received in there not good enough?

Black Screen when trying to play iTunes Movies PLEASE HELP

This is my set up. I have an iMac running OS X (10.5) and a mac mini running (10.6) this mac mini is hooked up to my tv in the living room, it also is fitted with an external hard drive (this is where my itunes media folder is located for my mac mini). I enabled home sharing on both macs and they are both authorized to play my media. I recently downloaded two movies on my iMac and transferred them to my mac mini. Now here is the problem. I can play the movies fine on my iMac but when i try to play them on my mac mini all i get is a black screen with no sound. The movie is playing on the mac mini because i see the time bar moving but nothing is on the screen.
Please help.

In an attempt to consolidate numerous threads about video problems with Flash Player 11.2.202.228 I've created a new post where I'd like to have people who are still encountering this issue to either post or link to an existing post with their information.
Video investigation with Flash Player 11.2.202.228
We're asking for 4 pieces of information
1. A brief explanation of the problem
2. Did disabling hardware acceleration fix the issue
3. A sample URL
4. A copy of your dxdiag report
If you've already provided all 4 answers to us, thank you and please take a minute and copy the URL of your post (right click on the highlighted title of your post as shown in the example screenshot below) and paste it as a reply so your input is not lost.
If you haven't provided these answers, we ask that you take a few minutes and create a new post with the required information.

Black screen when attempting to exit iTunes Artwork screensaver

Hi,
When I click the "exit" button on my iTunes Artwork screensaver, a black screen with my cursor appears; the login box ought to be there so I can enter my password to log back in, but it isn't visible. I am using a 2012 Macbook Air running Mountain Lion. I have to close the laptop and reopen it in order to get the login screen to appear.
Any help would be greatly appreciated!

Usually I just wait and click around then the black screen goes away, but maybe that's not working for you. Currently I don't think there is a solution to the problem, except for waiting, or closing your MacBook. It's also weird for me because after upgrading to Mountain Lion I RARELY get the iTunes Artwork screen saver anymore. My MacBook usually just falls asleep (goes to a pitch black screen) and when I wake it up I just get the login box. I don't know what the problem is with either of these things, but it has to do with Mountain Lion.
- Daniel 

CC 2014 Update Makes My Mid-2012 Mac Pro Worthless

Hi All,
I've been a big fan of working in Premiere Pro for about a year. Sure there have been hangups and frustrating technical issues, but nothing you wouldn't experience using Final Cut or Avid. However, the latest big 2014 update has rendered my workstation completely useless. I'm not even sure how to describe all the the things that are happening. Crappy, digitally broken renders, unusable exports, barely existent playback, and crashing. My god, the crashing. Some projects won't even function for 5 minutes before wrecking the system, or even downright shutting down the computer. As in, the computer is running, and then literally 10 seconds later, the computer shuts down entirely on it's own without me touching anything. It's always nice enough to flash a jagged, pixelated render malfunction of some sort right before this happens. I've never experienced such horrifying software problems. And while I have by no means given complete or cohesive scientific descriptions here, I'm just curious if anybody else's life has gone to hell since this update? What and I doing wrong? My computer is only 2 years old! There's no way it can be obsolete already! Below are my specs. Any and all advice/consolation is appreciated.
Mac Pro (Mid 2012)
Processor: 2 x 2.4 GHz 6-Core Intel Xeon
Memory: 24 GB 1333 Mhz DDR3 ECC
Graphics: AMD Radeon HD 7950 3072 MB
Software: OS X 10.9.4

Glad to know I'm not alone, Yonkondy. One thing I just tried that seems to be helping performance a lot is to hold down the Shift+Option keys while the project is loading up. This clears the preferences. It won't look like anything happens initially (there's no dialogue box or anything to tell you that the preferences have been cleared), but I was finally able to save my project without it crashing! Baby steps I guess, haha.

I have a mac book pro 13 inch screen, when I go into Itunes, it only shows up on 1/2 the screen, how do i make itunes show up wider

When I open Itunes it displays only on 1/2 of my computer screen, is there away that I can make it display on my full screen, check the full screen window function does not do anything, all my other's display fine it's just I tunes " Help"

Did you try dragging the corner to stretch the screen? Or the green traffic light?
If so, try pressing the green traffic light while holding the option key... or delete the .plist for iTunes or edit it manually.

My Mac Air shows a green screen when attempting to watch iTunes movie downloads....... All updates are completed. Mid 2012 Mac Air.....

Similar Messages

Maybe you are looking for