My mac died when trying to rent a film. i have gone to cheek for available updates but now it is saying the file is corrupt. please can you help
i dont know what to do as i have now paid to watch a film and cant. the file is currupt but wont let me delete it. what do i do? please help me
Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)
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I bought a Mac Book Air 3 month ago. I upgrade Lion software several hours ago. Later I reboot and I left to work. When I arrive, I can't turn on my MAC. Only light up the capital letter light, all the other parts are
dead o seem to be. Can you tell me what I have to do to solve the problem, please?We can't, but Apple can, contact customer service, have your serial number ready and for a small fee Apple will send you a replacement.
If you're in a hurry, go to the Apple Store and purchase a copy of OSX ($29 in the US) -
I have been using firefox aurora 7 for mac. Most of my handful of add-ons have been disabled -- including Read It Later and Feedly, which I was making good use of. Can you tell me when they will be enabled for firefox aurora 7? Maybe I should go back to firefox 6
You can use the Tab key to select a search engine on the bottom bar and press Enter to use the search engine to do the search.
*https://support.mozilla.org/kb/Search+bar
In the current Firefox 34 release there is a new "one-off" search bar.
This search bar doesn't show the name of the search engine and a logo.
You can type one letter to make a drop-down list appear where you can see suggestions and see the used search engine and that also has bar at the bottom where you can select other search engines that are enabled via the Search tab in Options/Preferences.
You can use the Tab key to select one of the other available search engines and press the Enter key to search with the selected search engine.
Click the search engine icon and click "Change Search Settings" to open the Search tab in Options/Preferences (positioned between Tabs and Content) to select the default search engine and select which search engines to show in the search bar drop-down list that opens when you start typing search terms. -
Hi I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.
Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
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I'm trying to download firefox 3.6 and get a message saying the file is corrupted, or doesn't have authentication. What's up?
Hi,
I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.
If this doesn't work, download firefox from another computer and safe it on a USB flash drive.
Kind regards,
Joren -
Please can you help. My ipad is frozen. A box is permently on in the centre of the screen saying not enought storage. When i press on the words CLOSE or SETTINGS it doesn't respond. It won't slide to unlock or close down. The ipad is 16GB and about a year old. Any suggestions.
AnnmarieTHis suggestion also worked for my iphone! After a few warnings, the screen on my iPhone froze. there was no way to make phone calls or manage my iCloud storage or even turn it off. I deleted all the photos on my iphone, checked storage and nothing changed. So I purchased more storage, did the backup and still the screen remained frozen. To be sure, I checked that the new amount of storage was registered, it was but somehow my Mac showed the backup I had just performed (a couple of times) not having happened (it show the last one some 2 weeks before). Weird but I followed your suggestion (wish I had seen it before I purchased new storage) and Ta DAH!!! I'm back in business too. thanks!!
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I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???
You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I have Windows XP operating system. I have never installed any version of mozilla firefox. When I try to install and run version 3.6.13, it says the file is corrupted. I have tried just running it. It said it was corrupted. Then I saved it to my computer and tried running it and it still said the file was corrupted.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work. -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??
Blue, and Mr. Frisky...
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Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am getting an error when I connect my Ipod, I have used it on this laptop before but now it is saying "Ipod detected, but it could not be detected properly" Help please
You can try going through this troubleshooting document
iPod nano: Error message saying that iPod 'could not be identified properly' - Apple Support -
When I want to make a phonecall with my iphone5, I hear absolutely nothing....no ringing and no talking when connection established. When I make the same call but now on speaker, no problem or what so ever, can anyone help me ?
Hello there, RobenCaatje.
The following Knowledge Base article is specific for the issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Specifically:
Resolution
Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
Make sure the Ring/Silent switch is not switched to silent.
While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
Restart the iPhone.
If restarting the iPhone doesn't resolve the issue, try restoring the device.
If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!
Don't know if there is an option make the download window stay up, but you can bring it back with Ctrl+J then right-click on the download to open the folder it was downloaded to.
* keyboard shortcuts -- http://dmcritchie.mvps.org/firefox/keyboard.htm
Where files get downloaded to is in your '''about:config''' settings.
* [http://kb.mozillazine.org/About:config About:config - MozillaZine Knowledge Base]
* [http://kb.mozillazine.org/About:config_entries About:config entries - MozillaZine Knowledge Base]
check out variables beginning browser.download. -
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Start the computer from the installation disk and perform Repair Disk and Repair Permissions using Disk Utility
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