My mac had an error in installing and update and now I cannot reboot the computer. It stays on the screen with the Apple logo and the little spinner. I am can't seem to get into safe mode, nor will it respond to anything else. What can I do?

I just purchased the computer last November and I haven't had any problems. I've only used PC's before this so I need some help!

What did the error state?
Call Apple Care. You are still under warranty.

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I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

Ok, sounds like the safe mode boot worked... You probably don't want to always be in safe mode though (some reduced functionality) so does it do a normal boot now? If not, you should then reboot into safe mode and run Disk Utility. Then select Macintosh HD on the left hand side, and click the Verify Disk button. If needed, it will ask you to Repair Disk. If there are errors found, Repair Disk again until there are none. Then try another normal boot and reply with result, wether good or bad.

Macbook starts up with chime then white screen with grey apple logo and spinning gear appears and continues to spin

Help, Turned on MacBook Pro this morning and just get a white screen with grey apple logo and spinning gear. Cannot access desktop.

Computer starts up in Safe boot by holding down the shift button. But when I go to restart the same thing happens. What should I do?

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK!

TS2570 tried restart and hold c key, but still only getting white screen with grey apple logo and spinning loading icon, what do I do next?

nephew had mutliple tabs open and shut down the iMac by hitting the button on the back instead of closing everything corectly. Now the only screen i get is the white with apple logo and the loading circle icon. i have attempted restart and c key with disk in but cant even get a menu to come up. What can I attempt from home before having to haul this into the store?

wireless keyboard and mouse were working prior to safe mode attempt, i was able to eject disk. still waiting on the safe mode restart. I'm not sure what I should be looking for to confirm safe mode and what the screen should look like if successfully processing. it seems to be putting off a lot of heat. BRB
Message was edited by: FeydakeeeeenHelpMePlease

Cannot log on to firefox home and can't get into safe mode

after installing an add on, I can not open the firefox window, or get into safe mode.......so I have no way of applying any troubleshooting actions.......the add on was an extension to stop ads and banners, the name was 3 letters A-- ...should I reinstall firefox?.........thanks for your time and expertise.......Larry

Thanks for the effort but it doesn't help me.
I have the same problem that the progress bar stops at 1/4 the it reboots in the normal way..but the big difference between me and the other user is that i am stucked at the apple boot logo and i can't access to my computer and right now i really need it.
I use this mac for work and i am on a business trip.
I don't really know how to do and it seems that this problem haven't been solved yet by other people.
This remembers me windows world.
Miss steve J.
Anyway, if anyone has some ideas please tell me.

IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

My imac won't startup past the spinning gear and my apple keyboard is wireless but it won't connect, how do I fix the problem so I can get into safe mode?

My imac won't startup past the spinning gear and my apple keyboard is wireless but it won't connect, how do I fix the problem so I can get into safe mode?
Can anybody help me on this issue? I have already tried to replace the batteries but since the computer won't get past the spinning wheel of death then the keyboard won't connect.

Please follow Apple's advice in http://support.apple.com/kb/TS2570. If you need to get your hands on a wired USB keyboard, even a PC one will work fine.
Do not follow the previous poster's advice, that option is a "last chance" option. OS X is stable and in most cases a reinstall is never needed. Follow the directions in Apple's letter.

Key combination to get into Safe Mode on startup

My PowerBook froze up early this morning while I was working on a project. I went to restart it and it now starts up to a grey screen with a spinning gear. I do not have time to wait for AppleCare to come online today since the project is due later on today and I need to finish the it. I talked to AppleCare previously about this issue and they walked me through it, but I do not remember how, as it was about six months ago. The KnowledgeBase on Apple's website only works for Mac OS 10.3.9 and earlier, I am running 10.4.5 or 10.4.6. My question is, How can I get into Safe Mode on startup?

Uhh... (command + s) boots into single-user mode on startup.
To get into safe mode, hold down "Shift" after you turn the computer on and hear the startup chime. Don't let go till you see the spinning gear.

Cannot get into Safe Mode

Fairly new Toshiba Satellite p875-s7102 (purchased in Feb but rarely used). Laptop has not been working for a week, been trying everything. Now I cannot even get into Safe Mode. Almost every link I read shows how once you get to the Windows Start page but I can't even get to that. I have beat the hell out of F8 button to no luck. I have had every issue trying to fix this lap- error messages, blue screen, Disk at 100% usage, Check disc at start stopping at 40% scan, you name it it's happened. Any suggestions other than throwing this thing against the wall???

Satellite P875-S7102
I tried to follow the directions here http://support.toshiba.com/support/viewContentDetail?contentId=2737864 to restore to factory settings. I press 0 (zero).....
In Windows 8 things are different. This part was intended to help (but doesn't help much).
For laptops equipped with Windows 8, "Reset" returns your computer to its out-of-box, factory default conditions (removes your personal files and apps as well reset all settings to defaults) similar to a “System Recovery.” Refer to the How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video knowledge base article for complete information.
In case Windows does not boot, you should be able to enter the recovery environment, which in Windows 8.x looks like the picture below.
From Troubleshoot you can go to System Restore, Safe Mode, Startup repair ("Automatic Repair"), a command prompt, the BIOS/UEFI, or even restore the hard disk to its original out-of-the-box contents from the recovery partition..
According to Microsoft, trying and failing to boot several times will eventually take you to the recovery environment instead. According to Toshiba, you can also get there by pressing F2 or the zero key on powering up.
If you have completely shut down, Toshiba says you can get there using F12 to reach the UEFI boot menu and then selecting HDD Recovery. One might expect that to take you to Toshiba's recovery back to factory-new, but it actually leads to the recovery environment above.
Please try these out many, many times and let us know what happens.
Do you have important files to rescue?
Have you upgraded to Windows 8.1?
-Jerry

I have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

i have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

You have to input your Apple ID in the prompt when it pops up

Is there a way to back up my imac computer that isn't fully functional? I can get into safe mode but its running really really slow.

Is there a way to back up my imac computer that isn't fully functional? I can get into safe mode but its running really really slow. I recently upgraded to Yosemite when shortly it slowed down.

Read the comments in this thread--> https://discussions.apple.com/thread/6411339

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

Mac Stuck at Startup Screen with Grey Apple Logo,Empty Progress Bar and a Spinning wheel

Last night the electricity went out and my power surge protector was not working so my iMac just force shut downed.
So, when the electricity came back i turned on my Mac but it is *Stuck in the Startup/Boot Screen with a Grey Apple Logo,a Empty Progress Bar with stays for 1 or 2 minutes and a small Spinning Wheel which would Spin Forver! I Have tried the SMC and Pram reset but no use, i have also tried to insert my OS X Lion 10.7 Installation disk and it would not load if i hold the C Key in the Startup, I Have Managed to go to Disk Utility Through "Recovery HD" but the Volume "Macintosh HD" is Greyed out and Unmounted and i cannot repair it. There are some files that i'd like to Recover if there is a way to fix it without deleting files.
**PLEASE HELP ME FIX THIS!**
Details about the iMac:
iMac 21.5 Inch i think from Mid 2010,
OS X Lion installed maybe 10.7.2 or 10.7.3 (im not sure)

kernel
Grey screen with Metallic Apple and spinning gear
Sounds to me like your hard drive failed on you as a result of the power going out.
http://www.apple.com/support/imac-harddrive/
If your iMac is a Mid 2010 you qualify for the hard drive replacement program from Apple.
Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.
I hope I helped you with your problem.
- Brandon

With brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

Having same issue here:
https://discussions.apple.com/message/19043181#19043181

My mac had an error in installing and update and now I cannot reboot the computer. It stays on the screen with the Apple logo and the little spinner. I am can't seem to get into safe mode, nor will it respond to anything else. What can I do?

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