My mac is telling me when I attempt to download an HD movie from iTunes that, "This cannot be purchased in HD on this computer." this does not makesense because I have the retina display Macbook pro 15"

My mac is fully loaded, it is the brand new, a little over a year old Macbook pro. I cannot download this movie in HD because it says I cannot watch HD movies on my mac, I have done this countless times before and I don't know why i am just having this problem now. Is there a setting that I have wrong or is there a problem that needs to be corrected with my mac? I have all software and iOS up to date.

Unfortunately, Canon's most current 1080p digital cameras are plagued by the same bug: they have 5.0 as their H.264 level. This is why you can't synchronize them to the iPad version of Videos, because Apple (pretty much unnecessarily) limited the synchronizable H.264 level to 4.1.
You can fix this in two ways:
- use a third-party video player with hardware playback and iTunes File Sharing sychronization (meaning you can just drop the file in them in the App list); for example, GoodPlayer or It's Playing.
- change the H.264 level. You can do this with both recompressing (in most cases, it's not recommended) with HandBrake or (this is what you should try first) just changing the given byte with a desktop tool. You want to read http://www.iphonelife.com/blog/87/making-stock-videos-application-play-every-mp4 -files-possible on the latter subject.
There's a related thread at https://discussions.apple.com/message/18910324?ac_cid=sa123456#18910324 , where I've posted a lot on these subjects. You'll want to read my first two large posts there, not the last one. (The last one is strictly discussing Canon camcorders, not digicams.)

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Will not work. To my knowledge, dual converting like that isn't supported. The Mac must detect the connected video output device and that sort of info cannot be done across an analog component uni-directional connection.

I have a macbook pro 15" Retina Display with 2.6 ghz and 8gb of ram yet when i try to download a HD movie from itunes it says my computer doesn't support HD?

i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?

That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide."

Is there a MagSafe 2 compatible portable external power source for the retina display MacBook Pro?

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Sparon,
I wouldn’t recommend using an underpowered AC adapter with your MacBook Pro. It sounds as though the best solution would be to get a different laptop bag with a sufficiently large side pocket.

The youtube player buttons are tiny in the retina display Macbook Pro 15 on windows 8 (boot camp).

Running windows 8.1 (preview) and the most recent version of Firefox and Flash Player (both downloaded today).

That's a screen shot comparing the display in internet explorer and firefox.
Thanks, cor-el, but this issue is with the windows version of firefox.

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Hello TonyLoan,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mavericks: Connect multiple displays to your Mac
http://support.apple.com/kb/PH13814
For each display you want to use, connect a video cable (and adapter, if necessary)
About Apple video adapters and cables
http://support.apple.com/kb/ht3235
Apple Mini DisplayPort to DVI Adapter
Have a nice day,
Mario

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Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Did you install Flash Player?
http://get.adobe.com/flashplayer/

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I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?

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You'll just need this adapter, which you can buy or order with the computer:
http://store.apple.com/us/product/MD504ZM/A?fnode=MTY1NDEwMQ&s=topSellers

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Hello all,
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Cheers,
Danny

I Have this issue as weLl. I have used my notebook for last 6 months and don't want yo lose the data. I have done SMC reset and it won't make a difference. the notebook has turned into a brick with no signs of turningon, boot, fans etc. what can I do other than take it to apple store? Is there any way to reset battery externally? Definitely not happy with experience.

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Any help folks can provide on the questions above would be much appreciated... thanks... bob...

Ahhh, remember the Mac Pro from a few years ago that used a refrigerant?
And a number of years ago the Cray XMP and YMP had all of the cpus immersed in refrigerants because they ran so hot they were melting the solder and chips. Those were something to run on...unbelievable speed, well for that point in time.
I used to have a watch that had more computing power than the IBM 1620 I first learned to program on.

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Hi, the name is Ben
Recently, I boought a retina display and have since been having noticeable eye problem.
(strain, fatigue, oversensativity to computer monitor/screen ligthing)
My question was, has anyone been experiencing the same.
I use my computer pretty much all day, since my work/studies are all based on it.
Still, after 2 weeks of using retina display macbook pro, I have rapidely seen my eyes
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Now true, there ARE many good habits I did not know of before,(see some examples below)
that I am trying to adopt but still (reducing only in part the problem), I must say I am rather worried,
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Any commments, or suggestion (constructive of course) would be welcome.
(few examples of of good habits I have tried so far)
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an hour on my MBP by itself (someone else's office, a hotel room, an airplane, my lazy sofa) and my eyes lose the ability to focus --and I'm toast.
Ok, I'll explain why.
First off your iPad and iPhone screen is smaller, thus doesn't reflect as much as a larger display will.
Your other displays are in a static environment where you have reduced the glare or it's been reduced just by chance.
When you take the glossy screen laptop to another location without adequate environmental features to reduce glare imposed (no overhead lights, closed windows, low light etc.) on the screen, thus your getting eyestrain from the glare.
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Your solution in this matter is to apply a anti-glare film to the laptops glossy screen, unfortunately it's going to cost money and be replaced often as it gets dirty, dries out and peels at edges etc.
Ideally a anti-glare matte screen would be the choice in the first place. I use my Mac for 12 hours a day, 7 days a week and don't have the eyestrain problem anymore.

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My mac is telling me when I attempt to download an HD movie from iTunes that, "This cannot be purchased in HD on this computer." this does not makesense because I have the retina display Macbook pro 15"

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