My macbook isn't turning on. I have taken the battery out, reconnected it and I still have no response. How do I fix this?
My macbook isn't turning on. I have taken the battery out, reconnected it and I still have no response. How do I fix this?
If you want Apple to help you you'll have to take the Mac to a store.
Your problem is very unusual, the only suggestion I can give is to back up all your personal data and reinstall Mac OS X as it appears to be corrupted somehow. It may also be worth replacing the hard drive at the same time.
The worst case scenario is that your Mac is actually failing, it does happen, your best bet is to get a specialist to look at it.
I'm sorry you haven't been helped here but you must understand that the community can only help with problems they have answers to.
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Hello Kierasully,
I would start your troubleshooting with the article below for issues of not being able to log in to your Mac. Start with booting up in to Safe Boot as well as resetting PRAM on your Mac. If that does not work, then verify the hard drive with booting to the Recover HD and go to Disk Utility to verify it.
Mac OS X: Gray screen appears during startup
http://support.apple.com/en-us/ts2570
Regards,
-Norm G. -
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The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
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2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I turned my iphone4 off and now it won't restart, how do i fix this?
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Are you able to do the reset I described while the device is connected to the charger? If so, does it start? What happens then after you remove it from the charger, does the device power off? If so, then you need to make an appointment with the Genius Bar or your Authorized Apple Service Provider and have the hardware checked. It sounds as if the battery is failing.
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Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?, when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?
It is possible that you have the rotation lock on? Check this:
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If FaceTime ever worked properly for you, restarting your modem (and separate router/wireless if you have such) may help. If the problem continues, try connecting at a different location to see if the problem is within your wi-fi.
The black dot problem may mean you need to reset your iPod. If that does not help, it may need service by an Apple Authorized Service Provider.
If you need help with any of these suggestions, detailed help on each topic is available via Apple's Support pages:
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Message was edited by: EZ Jim
Mac OSX 10.7.3 -
Can i return my new ipad that i upgraded i have only had it for 11 days and i still have its box and all it came with
You have 14 days from date of purchase. You need all the packaging plus your receipt.
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Apple ID disabled
http://support.apple.com/kb/TS2446
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https://ssl.apple.com/emea/support/itunes/contact.html -
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Have you seen this article related to your issue?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock
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