My MacBook Pro fell, and now when I power it up, it shows a flashing icon of a question mark in a file folder. Is this repairable?
ITMS there anything I can try to restore it? Thank you
That display means you do not have a reconizable boot device. Add to that the drop, and the hard disk is either deeply confused physically or dead.
Other ohysical damage is quite possible.
Take it to a Gnius Bar and have them confirm or deny more damage than the hard disk.
Similar Messages
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My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
My macbook pro fell and now it won't boot - superdrive issue?
Hi everyone,
I had a dreadful accident today. My macbook pro (mid 2007) model fell from the table; the lid opened up a little bit but thankfully the display wasn't damaged. The thing is that it won't boot; the screen remains black. The superdrive makes continuously this noise it does when the mac wakes from sleep or boots, and the boot process doesn't go any further. I have already reset its BIOS cache by removing the battery, but with no success.
Anyone familiar with this type of problem? Any chance it is coverable with applecare?
Thank you in advance,
-- ernaniIt's hard to diagnose but you do have a problem. Take it to an Apple store or AASP and have them diagnose your damage. And, no AppleCare does not cover user accidents. Check with your homeowners insurance.
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I recently installed a used but in good condition glossy display on my 15" macbook pro as mine the backlight was starting to have issues and there were some surface scratches on the screen. Anyway the screen works perfect except I don't get the grey boot screen when i start the machine up. You can tell the screen is on as you can see the backlight come on. But the screen doesn't actually show anything until it starts to go into OS X. not sure what the problem could be. I relize this is not a big issue but I am stumped on why it is doing this. Also maybe I am just crazy b/c I have dealt with the other screen for such a long time now but it doesn't seem like I am getting exactly the right colors and brighness on the new screen. I have calibrated it and all and like i said it might just be me. More concerned with the whole no boot screen issue. Anyone experience this before, and if so any solutions for me. Thanks.
It's hard to diagnose but you do have a problem. Take it to an Apple store or AASP and have them diagnose your damage. And, no AppleCare does not cover user accidents. Check with your homeowners insurance.
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tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery for two ouers. After the internet recovery the same problem with reinstalling OSX message
Gave up on the GUI. This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
gwdev=en0 # This is my WiFi connection (has Internet connection)
targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
/sbin/ifconfig $targetdev down
/sbin/ifconfig bridge0 create
/sbin/ifconfig bridge0 up
/sbin/ifconfig bridge0 addm $gwdev
/sbin/ifconfig bridge0 $HOST_ADDR
/sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
/usr/sbin/sysctl -w net.inet.ip.forwarding=1
/sbin/ipfw add 100 divert natd ip from any to any via $gwdev
/usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev -
Hi. I recently changed my MacBook Pro password, and now I don't recall what it is. My hope is that I can somehow gain access without deleting everything currently on it. I do not have the MAC disk that it came with. Is there something I can do myself? Should I take it to the MAC store? Thanks in advance for your help.
It helps with this kind of question to state which system version you are using on the computer as the answer will vary.
Mac OS X: Changing or resetting an account password - http://support.apple.com/kb/HT1274 - resetting password on regular and administrator accounts if you have the installer disc (OSX 10.1-10.6.8) or AppleID (OSX 10.7-10.8) [Of course Apple has changed this document since I asaved the link so it is no longer useful for newer system versions. ]
Reset administrator password in Lion - https://discussions.apple.com/message/16460076
Reset a Mac OS X 10.7 Lion Password - http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
Message was edited by: Limnos -
Can anyone help with this - do I have to uninstall Reader and then reinstall?
I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007
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I setup messages on my new macbook and now when I have an imessage conversation from my phone it says my email address. How do I change this?
Messages Preferences, select iMessage account, Start new conversations from:
Same on iPhone, but in the Settings under Messages. -
I am migrating about 450GB from my MacBook White to my MacBook Pro, wirelessly and it will take over three days, having spent 18 hours on the first 15%. Is it possible to interrupt this migation without damaging either source or target?
On reflection I should have used a wired connection or migrated at a later time but is it possible to interrupt the process now and rerun with a wired solution without damaging either laptop?I have two iTunes libraries - about 172GB that I keep on my MacBook Pro and 500GB+ that I keep on an external drive. If you wanted to do something similar - keeping that precious internal space to a minimum - you can just create two libraries and hold down the option key when opening iTunes: this allows you to select which library you want to open.
Just a thought...
Clinton -
does anyone know why my iphone keeps switching all of my alert tones and ringtones assigned to contacts? i restored it and it still keeps doing it and now when ever i get a txt or a phone call the tones just sound terrible. how do i fix this?
Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device -
I updated to Yosemite and now I can't open my YNAB finance app. There is a question mark in the Dock where the App should be and when I hover over the question mark it does say YNAB but I can't open it. When I double click on the question mark nothing happens. Has the link to YNAB been broken with the update? Has this happened to anyone else?
Check the Application folder.
If it is not there, contact YNAB Finance for a OS X Yosemite compatible version of the application.
Best. -
I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn ... what can I do ?
Read this
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
and ensure you plug it into a wall socket to recharge -
Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?
Assuming there is no hardware problem try reinstalling Yosemite. If this does not work then take it back to the Apple Store.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I recently migrated from MacBook Pro to MacBook Pro retina. Now my macbook will not print to my LaserJet3200 printer. I downloaded the drivers but still only prints a line of gibberish per page, and endless pages, when i send printer a print job. Any recommendations on how to correct this so the printer prints properly again?
Hi
where can I find the "generic PCL driver" you referred to Greg?
Also, I searched for a LJ 2100 d4river and found these. should I be working with the HP website? or an apple website? my Apple software update is current.
Find by product
Go
How do I find my product name / number?
5 matches found. Please select one below
HP LaserJet 2100 Printer series
HP LaserJet 2100 Printer
HP LaserJet 2100m Printer
HP LaserJet 2100se Printer
HP LaserJet 2100tn Printer
HP LaserJet 2100xi Printer -
Macbook pro fell and won't start up
Last night my macbook pro fell from the table, it didn't look damaged on the outside, put it to sleep and went to sleep myself. This morning i opened it up and the rainbow wheel ket spinning whatever I did. Restarted it and same thing. I tried all the possible options suggested, different keyboard combinations at start up. Verified the disk using the original cd but by hard disk won't mount, i see the hard disk icon on the top left pane but if i click on it, i read not mounted on the bottom part of the panel. Tried disk utility starting the mac on retrieve mode and says "disk can't be repaired". Now if i shut down the mac and start it up again the apple logo appears and the gear keep spinning but nothing happens. Any idea what might have happened? It was working fine before yestarday. Lion os installed.
I also would like to backup the data on time machine but can't since the mac won't start up. Any suggestion?
ThanxTake it to your local Genius Bar. They will be able to diagnose it there, and offer a solution.
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