My macbook pro has a blank screen and wont charge, but when i put the charger in it turns on, i here the chime and can even hit play and a spotify tab i have open.
Its a 2009 15 inch model
Hi druebanks,
Thanks for visiting Apple Support Communities.
Start with these suggestions if your MacBook Pro battery does not charge:
If the battery is removable, remove it and install it again, to make sure it’s properly installed. Refer to the manual that came with your computer for more information about properly installing the battery.
Make sure you’re using the correct power adapter for your computer.
Apple Support article: Identifying the right power adapter and power cord
Make sure the power adapter is connected to your computer and is plugged into a power outlet.
Reset the System Management Controller (SMC), which controls how your computer manages power.
Apple Support article: Resetting the System Management Controller (SMC)
If the battery still won’t charge, your Mac may need to be serviced.
Find out how to service or repair your Mac
From:
OS X Mavericks: If your battery won’t charge
http://support.apple.com/kb/PH14257
Best,
Jeremy
Similar Messages
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My MacBook Pro has a blank screen
Does anyone have suggestions on how to fix the blank screen on my MacBook Pro? I can hear it running and the lights on the keyboard works. I also can see the apple sign when starting it up but then I get the blank screen
Hi sburkhalter,
It sounds like the MacBook Pro isn't starting up completely. Take a look at the article below, it has suggestions that should help resolve the startup issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
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Macbook pro has a white screen and is basically not allowing me to do anything.
My sisters macbook pro has a blank white/grey screen for some reason. We have been at school all day, we come home to find a small dent on the right of the trackpad, but the laptop had been closed all day. I have already looked at other peoples discussions talking about restarting and putting the Mac OS disc to reinstall and things like that... But the laptop is not allowing me to eject, or put anything in it. I have clicked on all different combination of buttons but still the white/grey screen. There is a disturbing whurring sound when the laptop starts up, almost like a small scratching noise and something has definetley been broken. I put the charger in and the small light goes orange teling us its not completley done for.
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...find a small dent on the right of the trackpad, but the laptop had been closed all day.
The lid was opened and something was dropped on it is my guess.
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I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): 7302300GANE
Hardware UUID: B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State: EnabledEDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else! -
My MacBook Pro has slowed to a crawl. It started when I was printing off the internet. Now I get a "spinning ball" with many actions. Any help?
Try your fellow MacBook Pro owners forum -
MacBook Pro
Support:
http://www.apple.com/support/macbookpro
Latest (manual) downloads from Apple (but check vendor sites also for scanners, printers etc) and rule out a bad cable as well.
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Try starting the MBP with the OPTION key down. If you see two HDD icons, select the recovery Icon. From the 4 option menu, select Disk Utility. Select Disk Utility>First Aid and run Verify and Repair.
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Mid-2010 Macbook Pro, suddenly dying - blank screen, no response.
Hi there,
So My Macbook Pro has developed this habit of just switching off the screen and appears to become unresponsive. Complete hard power down and reboot seems to be the only way to get the machine back.
At first I though it was a battery problem, with the majority of incidents occuring either when the Macbook was charging or on battery. However now the problem has become much more frequent and occurs even when the battery is full.
Here is the report that I get when I reboot:
Interval Since Last Panic Report: 153477 sec
Panics Since Last Report: 8
Anonymous UUID: E267DCA6-AB51-4C3F-B40C-18710208BE4B
Thu May 10 14:26:36 2012
panic(cpu 0 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa7c25000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x8374a188 : 0x21b837 (0x5dd7fc 0x8374a1bc 0x223ce1 0x0)
0x8374a1d8 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0)
0x8374a278 : 0xb10608 (0xdda1804 0xe4c5004 0x100 0xcd52b6)
0x8374a2c8 : 0xb07601 (0xe4c5004 0x100 0x8374a2f8 0x9e5778)
0x8374a2f8 : 0x17279a6 (0xe4c5004 0x100 0x438004ee 0x1)
0x8374a438 : 0xb2f2b5 (0xe4c5004 0xe4ac004 0x0 0x0)
0x8374a478 : 0x9fee7c (0xe4c5004 0xe4ac004 0x0 0x0)
0x8374a518 : 0x9fb55b (0x0 0x9 0x0 0x0)
0x8374a6c8 : 0x9fd58f (0x0 0x600d600d 0x702b 0x8374a6f8)
0x8374a798 : 0xcc0eae (0xc1d00045 0xbfef0033 0xbfef0034 0x857c)
0x8374a808 : 0xcd0734 (0x15b01a00 0xebb1500 0x0 0x2)
0x8374a828 : 0xcf5322 (0xebb1500 0xb 0x8374a880 0x10)
0x8374a858 : 0xcf5b3d (0xebdb000 0x0 0x8374a87c 0x0)
0x8374a888 : 0xcd5d79 (0xebdb000 0xa45b3080 0x0 0x1b)
0x8374a8d8 : 0xc97d0c (0x6d12c000 0x0 0x0 0x3)
0x8374a948 : 0xc9740f (0x6d12c000 0x0 0x2 0x3)
0x8374a978 : 0xc8d05f (0x6d12c000 0x0 0x2 0x6d484000)
0x8374aab8 : 0xcc65d8 (0x6d484000 0x1 0x8374abcc 0x8374abc8)
0x8374ab68 : 0xc88fe1 (0x6d484000 0x1 0x8374abcc 0x8374abc8)
0x8374abe8 : 0x56da06 (0x6d484000 0x0 0x8374ae3c 0x8374ac74)
0x8374ac38 : 0x56e2a5 (0xd17720 0x6d484000 0x18d2d288 0x1)
0x8374ac88 : 0x56eb59 (0x6d484000 0x10 0x8374acd0 0x0)
0x8374ada8 : 0x286638 (0x6d484000 0x10 0x18d2d288 0x1)
0x8374be58 : 0x21dbe5 (0x18d2d260 0x15db35a0 0x1fd7e8 0x6343)
0x8374be98 : 0x210a86 (0x18d2d200 0x0 0xe036d20 0xed15e70)
0x8374bef8 : 0x216f84 (0x18d2d200 0x0 0x0 0x0)
0x8374bf78 : 0x295c57 (0xdb80d48 0x0 0x0 0x0)
0x8374bfc8 : 0x2a256d (0xdb80d44 0x1 0x10 0x14a5f244)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
com.apple.nvidia.nv50hal(6.4.0)@0x15f1000->0x1a05fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 7384873534118
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x14ca000, size 0x65536) - last unloaded 105012153473
loaded kexts:
com.parallels.kext.prl_vnic 6.0 11800.593005
com.parallels.kext.prl_netbridge 6.0 11800.593005
com.parallels.kext.prl_usb_connect 6.0 11800.593005
com.parallels.kext.prl_hid_hook 6.0 11800.593005
com.parallels.kext.prl_hypervisor 6.0 11800.593005
com.avatron.AVExFramebuffer 1.5.1
com.serato.usb.kext 1.8.4
com.LivestreamProcaster.driver.LPAudioRedirector 1.0.0
com.avatron.AVExVideo 1.5.1
com.apple.filesystems.smbfs 1.6.7 - last loaded 3206089712099
com.apple.filesystems.afpfs 9.7.1
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPKT-00PK4T0, 698.64 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPad, 0x05ac (Apple Inc.), 0x129f, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
I get the sense from the above that it might be a problem with my graphics card, however I'm not going to rush out and buy a new one untill I'm fairly certian of that.
Any help would be highly appreciated!If you boot into Safe Mode does it then work OK? You have a lot of third-party extensions installed including a non-current version of Parallels. Safe mode will disable them until you boot normally. This way you can determine if the problem may be related to the third-party software.
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Mac Book Pro will not respond. Only has blank screen. How do I get it to respond?
Any resolution to this ?????
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I have a HP Officejet Pro 8500A and I had no problems printing to it from my Mac or Macbook pro. The macbook is wifi and the Mac is cable, I have recently had the printer replaced with an exact model. Since doing that I can only print from the macbook pro, when I try and print from teh mac it doesnt see the pages. It could be a 10 page document and it will just show two blank pages. I have googled the question and have tried deleating the printer and reinstalling without any luck. When I got the new printer I insalled all the latest drivers thats the only thing different.
Could you please help
MichelleRight click the printer in System Prefences - Print & Scan and use Reset Printing System... and then reinstall the printer, should take less than 5 minutes. Here is a photo showing how to Reset Printing System....
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My MacBook Pro 13.3 MAC OS X v10.7 laptop will not come up. Blank screen comes up, no color/desktop, etc., only an icon of a folder in the middle of the screen with a question mark on the folder. Laptop making a clicking noise. Suggestions? Thanks!
It's under warranty. Take it in to have Apple fix it.
The "flashing ?" means the machine can't find the start up disk. The clicking noise is a give away that the drive is damaged. -
My MacBook Pro has a white screen when I turn it on
When I start up my MacBook Pro. It just ha a plain white screen and I can also hear a faint beeping (like if you were on a desktop computer holding down a lot of keys on the keyboard) please can someone help me!!??
I can tell you what I did the last time this happened to me:
I made a careful note of my Display settings when my computer started up correctly and everything looked fine
... and, I ensured that the same settings were there the next time I restarted (and it happened that my screen didn't appear to display correctly) I checked these settings. If they had changed, I chose the one that 'worked' for me and it 'set' thereafter. In my case, it was 1280 x 800.
If I were you, I wouldn't shut down my computer too often (just telling you what I do.) I shut down mine only after a week or 10 days so that it can 'clean itself up.'
Hope this helps.
RS -
HI my Macbook pro Has a white screen What do i do It Sounds like its overheating
My macbookPro 2012 has a white screen And Sounds like its over Heating And What Do I do when Im swiching computers and I can't start WORD mac 2012 Without entering Product code which I did Not Have When I bought my mac For the first time
I sense that you may have three problems. Would you describe each one individually in detail and wha,t if any thing, you have tried to address them.
Ciao. -
I backed up my macbook pro before having a new hard drive installed. They installed Maverick for me, but now My Book says its not compatible and I can't restore my files and pictures from the external hard drive. What can I do?
Simple if you have a complete backup of your old drive erase the new one and restore from your Time Machine backup. That will put your Mac back to exactly like it was before you had the hard drive changed.
In all honesty I have no idea why most all the Apple stores upgrade every Mac that comes through to Mavericks.
To do the erasing and restoring you need to either boot from the original system discs that came with your Mac or if it came with either Lion or Mt Lion use the Online Internet Recovery system. To boot to that at startup hold down the Command + Option/alt + r keys and keep them held down until you see a globe on the screen. Once thje Mac OS X Utilities screen loads use Disk Utility to Repartition the drive as one partiotion to remove all data from it. Then when that is done exot disk Utility and select Restore from Time Machine Backup. Have the TM backup drive connected before you start this process. -
Macbook pro 15 2011 - blank screen loud fan
my laptop shut down unexpectedly. ( just before I had plugged an external hdd to find a photo, I never saw the hdd in finder)
it was dead, I left it for 30 hours, nothing. I left it a further 24 hour and the battery light showed it was charging and when I tried to start it, it started the fan (loud) beeped once, nothing on the screen .
What could be wrong/ what can I do?
mTry resetting the SMC. If that does nit help, take it in for diagnosis.
Barry -
MacBook Pro has a black screen?
Black screen with cursor. After restart computer comes on then goes to black screen.
Digirosa,
any version of OS X that comes with Software Update can be fully up-to-date, but the version of OS X that is installed will determine what options are available to you; a fully updated Leopard installation will not have the same options as a fully updated Mavericks installation. Why do you choose to interpret my request for relevant information as condescension?
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