My mail application was working fine, I shut down and when I restarted it is asking me to set it up again. I dont want to loose any information on my mail and I had a lot of accounts on it. . what can I do?

I found all my files from my old account in the users folder but when I logged out there was no option to sign in on the old account, I'm guessing ill just have to start from scratch, which is fine as long as my old files aren't lost :) thanks for the help.
I'll explore more once I get my screen fixed and there might be a way to recover my old account :)

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My ipad will not swith on. It was working fine an hour earlier but when I press the power on button nothing happens. I have had it on charge just to be safe but no joy. What options do I have?

My ipad will not swith on. It was working fine an hour earlier but when I press the power on button nothing happens. I have had it on charge just to be safe but no joy. This is a basic first version ipad. What options do I have?

Try a reset. Press and hold both the home and power buttons 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

Iphone 4s is in recovery mode.how can i restart it without restoring it. it was never backed up yet- i dont want to loose any info from it.

my iphone 4s is in recovery mode somehow- that what itunes says. how can i restart it without restoring it. it was never back up yet and i dont want to loose information from it. itunes says all info will be erased once restored. help pls.

If your phone is in recovery mode, the data is already lost. Hopefully, if you've been using your phone as intended and have been synching and backing up frequently, your data loss will be minimal.

HT4623 I downloaded ios7 and initially it was working fine. Now it is flashing from my home screen to the white screen with the black apple every 3-5 seconds. It's so annoying and I can't make it stop! I tried shutting down all the way - nope! HELP!

I downloaded ios7 on my iphone 5 yesterday. All day it worked fine, then last evening it started blinking from the white screen with the black apple to my home screen. Each screen only stays up for 3-5 seconds then switches back. I have tried shutting down and it is still happening! Does anyone know how to fix this issue without having to go into the store?

Your power adapter is OK. If the only place it will not work is in your home, your house wiring and / or the appliances connected to it are likely to be the reason your Mac will not charge.
From Troubleshooting MagSafe adapters:
Identify line noise issues.
Unplug the power adapter from the wall, let it sit for 60 seconds, then plug the adapter back in.
If the adapter works after this 60-second "rest", you most likely have a line noise issue with your power source. You should reset the adapter periodically by repeating this moment of rest. This issue occurs when the AC adapter's "over voltage protection" feature senses ground noise and then turns off the adapter.
Some possible sources of line noise include lights with ballasts, refrigerators, or mini-refrigerators that are on the same electrical circuit as your computer. This behavior may not occur if you plug the power adapter into an uninterruptible power supply (UPS) or plug it into a different circuit.
Unless the adapter continues to exhibit this behavior on a known good outlet, it does not need to be replaced.
Household wiring problems are very common. They can also be very dangerous. Fortunately most problems can be easily fixed by a qualified electrician.

I have iTunes version 10.7.0.21 for Windows 7. It was working fine untill recently. Now when I play a T.V. show the audio cuts in and out, the video pauses intermittenly and also intermittenly fast forwards. What is causing this and how do I fix it?

I'm having problems with video play back in itunes 10.7.0.21 for windows 7. Video was playing fine, but now I'm having audio issues. Audio cuts in and out. Also video pauses and fast forwards. Does anyone know what would cause this all the suddenly? More importantly does anyone know how to fix this?

All sorted now. Thread can be closed!

I bought a Mac on craigslist and it was working fine I shut it off and brought it home. Turned it back on and the only account I could access was the guest. I called it's not stolen but I don't know how to restore or reset the passwords i have no disk?

I don't know what to do??

Contact the seller to obtain the needed discs that should have been included. Otherwise, if it's an Intel model you can buy Snow Leopard at an Apple store. If not there's this option:
You can contact Apple Store Customer Service at 1-800-692-7753 and purchase replacement discs.

Hi, I have an iPad 2, my email button was working fine until about an hour ago and by pushing the mail button my hotmail messages came up automatically,now when I try I just get the blank page with no messages on? Any help please ?

Hi,
I have an I pad2 ,mail button was working fine until a couple of hours ago,when I pressed the button my hotmail messages came up,now when I hit the button I just get a blank template ? Help please !

No,didn't have any of those but have since solved the problem by following the advice in user guide to switch off and switch back on again,thanks for your efforts anyway.

My email was working fine on my i -phone s for 3 weeks and now i cannot receive or send e-mails on the same account, i have deleted the account and tried to add it again it comes up with messages like 'yahoo server not found' or asks me to keep typing my

How can i set up my email account on my i-phone s 4 . it was working fine up till saturday. The icloud account works fine
I have deleted and added again but it says i cannot send or receive emails even if i save acccount.Asks me to type in my password which i keep doing without results, i have even had to change my password in the process. I also comes up with a message saying 'yAHOO SERVER NOT FOUND' WITH THE MESSEANGER IT SAYS YOU CANNOT SIGN IN NOW TRY LATER. I HAVE BEEN ON THE ISSUE SINCE 10 AM

it seems that after a upgrade these days you get problems ???
Sadly so far too often.
Since it's on more than one, I think you should contact BT, there are several 5.7.1 meanings...
https://support.google.com/a/answer/3726730?hl=en

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

Mt icloud mail account was working fine. Now when I access mail, a screen pops up with a choice of mail sites. When I choose icloud and enter my id and password and press next it says this acct is already set up. There is no other option.... Please help m

My icloud mail was working fine. Now, when I access my mail ,a screen appears to prompt me to choose mail websites. When I choose icloud, enter my id and password, press next it tells me this account already exists. Help ? How can I access my mail again?

Hello Irishjanet,
I would recommend the following steps from our Mail troubleshooting guide:
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen

Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.

Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails

My charter email account was working fine last night and now today my mac book pro keeps requesting the password and when I enter it, it still cannot receive mail?

Fairly new to mac, and today my charter email account keeps asking me for password which was working fine last night when I went to bed. Now today it states that it is not the correct password and I cannot get my mail? What should I do here?
Thank you

Hello zeern2003
Start with the article below to troubleshoot issues with Mail sending and receiving email. You may not have to do every step, but pay attention to what is relevant. Start with using Connection Doctor to bring up a window that will tell you what could be the issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Regards,
-Norm G.

Acrobat Pro IX License was activated and was working fine. Then it stop working application would not launch. I

My Acrobat Pro IX license was activated and was working fine. Then the application stop launching after an update was by Adobe. After a while I uninstalled the application successfully, logged on to my adobe account, viewed past purchases, re-downloaded the application successfully, activated the license and entered my serial number. The next day I get a pop up message that my trial licenses is set to expire in 29 days. I clicked again to activate my license and this time, the message stated that the license for serial number has been revoked.
How do I resolve this matter?
Darrell Rawlins

[discussion moved to Acrobat Installation & Update Issues forum.]

Firefox 5 was working fine and suddenly refused to let me log in to yahoo mail

I installed the latest version of Firefox. My yahoo mail was working fine but today I am unable to log in. I can log into my Yahoo account but not my mail. I've tried clearing the cookies, then allowing the yahoo cookies, to no avail. I've started and restarted the computer/browser. Yahoo mail works fine on my never-updated version of Safari. Any new ideas on this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation se

i had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation server is temporarily unavailable and when i plugged it into my mac, it said that i ddn't have a sim card installed. What can I do to fix this besides bring it to the store? it also bugs me because this answer was supposed to work but it just messed my phone up even more. This has already happened once and i had to take it to the store. What should I do to fix this? Thank you so much for all answers. i really appreciate.

no so i dont know what happened

My mail application was working fine, I shut down and when I restarted it is asking me to set it up again. I dont want to loose any information on my mail and I had a lot of accounts on it. . what can I do?

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