My mom just replace a iPod touch because the power button broke so she took it to the apple store and they replaced it when she got it it didn't work well so she called the apple store and they didn't do anything

My mom just got a iPod touch and it won't work well

She should go back to the Apple Store and set up a genius Bar appointment and have the iPod replaced.

Similar Messages

  • Ipod Touch 4th Generation Power Button Stuck

    My Ipod Touch 4th Generation Power Button is stuck in the on position. I'm not sure how to fix it.
    Any advice?

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • TS1367 Hallo,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable

    Hallo ,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable device.Then i bought OSX mountainlion on line and wrote it on a DVD and tried with a USB key board to start the DVD.But does not work.Please help me to get this imac work.
    Thankyou in advance  for your help.
    Terrence

    Hey terremo,
    Thanks for the question. From the information you provided, it sounds like the iMac is successfully turning on, however video is not displayed. These symptoms can usually be isolated further by the troubleshooting steps in this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Thanks,
    Matt M.

  • What to do if the power button on my ipod touch 4th gen. power button wont press

    The power button on my Ipod touch 4th gen. wont press. I don't know if it is stuck down or up and wont press down?
    Does anyone know what to do??
    Thanks

    You could go to setting and there is somthing on there i cant think what it is but its like a box and it can lock the screen and unlock it hope that help probly not

  • Reboot/restart ipod touch with broken power button

    I dont think my ipod touch is broken but it wont turn on, the power button has always been broken and it cant be repaired. Is there a program or something i can download to completelty restart my ipod, I dont care about my apps or anything. I just want it to work

    Try:
    - iOS: Not responding or does not turn on
    Instead of using the puttons to place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Ipod Touch (1st generation) power button

    Yesterday my ipod's power button wasn't working right. To unlock it I had to press the menu button because pressing the power button wasn't working. Then to lock it again I had to repeatedly press the power button around 30 times. Then to shut it off I had to hold the power button for 3 minutes. And that only worked once. After a little while it went back to doing what it was supposed to. Then today it started doing the same thing and is still doing it. Is there anyway to fix it? I Really don't want to buy a new ipod. Any help it greatly appreciated.

    Mikalatte--
    I'd at least take it in to be looked at--exams are free, if I am not mistaken.
    I don't think it's a software issue...though you could try a reset and a synch.
    Doc
    Message was edited by: Doc

  • If apple replaces my iPod touch because of a faulty power button would they let me keep my old iPod?

    I would still like to keep the old one

    If you want to keep the old one, you'll have to buy a new iPod at the normal full price. Apple gives a reduced price for out-of-warranty replacements because the take the returned iPod, refurbish it, and use it as a service replacement for someone else.
    Regards.

  • Ipod Mini Touch Power Button Broke! :(

    Hi, My Ipod touch mini's power button is broken and i am wondering if apple fixes the ipod for free or for money and if you need the warranty still on it to be able to fix it?

    Not really. If it's stuck as in you've pressed it and it won't come out, go to your nearest Apple store and they should be able to fix it.
    Or:
    If you press the button and it doesn't have any effect on the iPod Touch, deffiantly go to Apple as the button may be broken.

  • I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this?

    I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this? It bugs me when I'm looking at real estate.

    I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
    When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

  • I just restored my ipod and the power button works, as well as the home button but when I slide the unlock button it doesn't respond. Basically it is not sensing that I am touching it. I've tried restoring it and restarting it but nothing seems to work.

    I just restored my ipod and the power button works, as well as the home button but when I slide the unlock button it doesn't respond. Basically it is not sensing that I am touching it and I can not get out of the home screen. I've tried restoring it and restarting it but nothing seems to work. I've tried everything, is there anything I can do myself to fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I just bought my ipod touch and i didnt mean to mess the password up but i did and now it is disabled and itunes wont let me restore it and it stops in the middle of the restoring process can anyone help??? please

    ok im in need of some help i had just bought a brand new ipod touch from walmart and when i got it home i was trying to cope with all the new things on it and i was just fooling around like figuring where things where at and i put a passcode on my ipod and i must of not typed it in right and now my ipods disabled because i tryed to many times and im at my tenth time and i misspelled it obvi and now i need help i plugged it into intunes put it into recovrey mode and then restored it and it stopped in the middle of the restore mode and now it wont finish and im still locked out of my ipod and i need help i mean i just got it and it would be nice if anyone knew that could help me.???? please i cannot  figure this out and usually i am very good at ipods and stuff but this time i am stummped and i dont want to call apple to hasel anyone ...anything thats helpful im grateful to hear thanks soo much
    -Kara :/

    Follow the instructions to the letter here >    iPhone and iPod touch: Unable to update or restore

  • I just updated my iPod touch to IOS 5.0.1...but after that my iPod touch cannot synchronise with Itunes. the iTunes do detect the iPod and synchronize it but for examples a new song or aplication that i just download does not appear on my iPod...

    i just updated my iPod touch 4G to IOS 5.0.1. after that my ipod cannot synchronise with itunes. during connecting to itunes my ipod seem to be synchronised with itunes but the song or application that i just downloaded did not appear in my ipod.

    - First try a rset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try restoring from backup

  • I just had my Ipod touch replaced and I wanted to sync my content back on but its not recognizing my new device. How do I sync my stuff back on?

    I Just had my Ipod touch replaced and wantedto sync my content onto my new one but itunes isnt recognizing my new device. What do i do for it to be recognized so I can get my things back on it?

    Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Make sure yo have iTunes version 10.7

  • HT3302 My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • What do I do. I just turned my iPod touch 5 on for the first time in about two  months and it telling me that it is disabled for 23,079,134 minutes please help

    What do I do. I just turned my iPod touch 5 on for the first time in about two  months and it telling me that it is disabled for 23,079,134 minutes please help anything would be good I also have not backed it up for a while now

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

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