My new Canon HF R400 makes clicking sound on playback. Canon replaced but still clicking sound. Same

Clicking sound on playback so annoying on most clips that I mute sound which is not the way I want my video to play. When I contacted Canon teck support they replaced but replacement has same problem. Either a terrible coincidence or something I'm doing wong. Please advise.

Hi starwatcher!
Thanks for posting.
Try setting the camcorder on a tripod or a flat stable surface, then turn the Image Stabilizer off in the menu under [Other Settings] > > [Image Stabilizer].
When you record new video after doing both things above, do you still hear the clicking noise?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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My new Canon HF R400 makes clicking sound on playback. Canon replaced but still clicking sound. Same

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