My new iPad won't verify email address for FaceTime . Had FaceTime on iPhone. Signed out to see if I could sign in on IPad . Now can't sign in on either. Any ideas?

?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Similar Messages

  • HT5538 what if the phone is having a problem verifying email address for FaceTime?

    what if the phone is having a problem verifying email address for FaceTime?

    Hey miles r.
    Thanks for the question. I understand that you are experiencing issues with FaceTime. The following resources may provide a solution:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime or iMessage is "Unable to verify email because it is in use"
    http://support.apple.com/kb/ts3510
    Apple ID: Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    Thanks,
    Matt M.

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    iOS: Troubleshooting Messages
    iOS: Troubleshooting FaceTime                  
    Using FaceTime and iMessage behind a firewall
    iOS: Troubleshooting FaceTime and iMessage activation
    If you get an error when trying to activate iMessage or FaceTime
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help

    I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.

    Wmorlac wrote:
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  • I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.

    I I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.  Help please???

    In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT5622 what do i need to do when verifying my email address for facetime it tells me invalid account for this email address

    What do i need to do when verifying my email address for facetime and it tells me invalid account for this email address?  HELP!!!

    You need to use your Apple ID to log into FaceTime

  • HT201320 Can't Add Email address for FaceTime or Messaging????

    Just bought replacement Ipod touch because battery died on old one, can't add email address for facetime and messaging because it says it is already in use.  Don't have any information on old ipod...any suggestions?  I was able to add the address for mail, but it won't let me add it for messaging or FaceTime.

    Did you register your old ipod with apple?  If so go here https://supportprofile.apple.com and delete it from your profile

  • Can I use the same email address for facetime on 2 different devices (ipod touch and a mini)

    can I use the same email address for facetime on 2 different devices (ipod touch and a mini)?
    I've set up my daughters ipod touch last year all fine. She's had a mini this yr but when setting up facetime and entering her email address, which is used on the touch, I get an error message saying the address is already being used.
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    I have four different email addresses setup on my Mac, iPod Touch and my two iPads that I can select from and use as the email address with no problems at all.
    Turn off FaceTime, and sign out of the Apple ID in the FaceTime settings, restart the iPad and try again. Turn FaceTime on again, sign in with the Apple ID and then try the email address again.

  • Cannot verify email address on FaceTime

    I cannot verify my email address on FaceTime. There isn't anything wrong with my network connection or firewall because my family members can log into their FaceTime on their own MacBooks with no problem. So I created a new Apple ID with a different email address, and voila! it works on FaceTime. What's wrong with my initial Apple ID? It's the one I created when I first got my MacBook, and I've been using it to download apps from App Store without any problems ever since. Why can't it be verified on FaceTime?

    Why Facebook?
    Nope, can't have mistyped my email the first time, because I'm using it right now And I've tried to sign into FaceTime with this email so many times.

  • Can't verify email address for a new apple ID

    Just created a new Apple ID and when I click the link to verify my email address at id.apple.com, the page won't display. Thank you.

    Have you tried opening the email on a different browser, and clicking the 'verify now' link on that - it's possible that the settings that you have for that browser are blocking the site.

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    Hello DLGNREG ,
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Can't verify email address for receiving messages in Messages and FaceTime

    In the Preferences for Messages you can set additional email addresses that others can use when sending Messages and FaceTime messages. Apple sends a verification email to the email addresses you add. I have been able to complete this process for three out of four email addresses. Two of those I added today.
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    Hi,
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    7:34 pm      Thursday; November 6, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Unable to verify email address for apple id set up

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    The verification email is only valid for a limited time for security.
    Put in a request for another verification e-mail to be sent to you.
    Start here, change your country if necessary and go to manage your account

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    Hello,
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  • HT204053 my new phone has the wrong email address for the icloud, how can I fix that, also, it will not let me link to wifi

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    Then change your Apple ID back to the old ID, then delete the account. Once done, change your ID to your new one.

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