My new nano keeps going into sleep mode every copy of minutes while music is playing. I can't figure out how to stop this. The user guide isn't too helpful. Any ideas?

This is usually a sign that your iPod's headphones are not plugged in all the way. Make sure that you cannot see any of the silver still showing from the headphone's plug. You should hear a sort of popping/clicking noise when inserting the headphones letting you know that they have been fully seated.
B-rock

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Mac Tower Pro 10.8.5 keeps going into sleep mode

Purchased from Apple, refurbished 2012 Mac Tower Pro. At the same time, purchased a new Dell U2713HM, 27" monitor.
Have been operating on this new system since about the first week of December 2013.
Issue:
The computer has constantly gone into sleep mode after a few minutes of no activity. I can have iTunes radio playing, but the system still goes into sleep mode. As I am typing and moving the curser, the machine stays awake.
This has caused much frustration because when it goes into auto sleep mode, it quits all programs that I am in, and when it does this, I lose all the work I had accomplished. It litterally closes everything and goes to sleep in about 2-3 minutes of no activity.
BTW: the computer and monitor have all its new OEM cables that came in the box, when I purchased the units.
Solutions attempted:
System Preferences — Energy Saver: computer sleep and display sleep set to "never" and unclicked the box "Put hard disks to sleep when possible."
Dell settings: Turned off all energy savers.
Results:
Nothing. Problem persists.

I apologize for the angst. The problem has cost too much money in lost time and material because when it would automatically shut down after a few minutes, all my work was lost.
I misunderstood the terms of the warranty. Thank you for your input and patience. Much appreciated. For the benefit of others that experience this with a new Mac that auto shuts down. Check the following:
1. Go to System Preferences.
2. Click on Security and Privacy.
3. Click on Advanced (bottom right corner)
4. If the first line is checked (Log out after 5 minutes of inactivity); uncheck it and then click OK button.
5. Be sure to click the lock before existing Security and Privacy.
Now the machine will cease shutting down programs to go into sleep mode as soon as machine is inactive for a few minutes.

When I open Safari, I always type command-plus to enlarge the view. However, I can't figure out how to permanently set the Safari screen to this view setting in the preferences. Any ideas?

When I open Safari, I always type command-plus to enlarge the view. However, I can't figure out how to permanently set the Safari screen to this view setting in the preferences. Any ideas?

Sorry, but you must Command + for every page. It's not permanent.
If you haven't tried yet, check out Zoom in Safari > Preferences > Accessibility

I keep getting a message on my phone that i need to update my email password. I can not figure out how to do this.

I keep getting a message on my phone that i need to update my email password. I can not figure out how to do this.

Hi there!
Not knowing anything more than what you've posted (e.g., email provider, text of the request, etc.), we can only surmise that this must be the password revalidation that HotMail and other providers send out on a periodic basis. Here is the KB that discusses what to do:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13137
Hopefully that will help you.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I would like to set a block feature for Firefox Safe Mode. I can't figure out how to do this on McAffee. Help please.

I found out that my boys can get into 'safe mode' which bypasses all blocks. I went to my McAfee home page and can't figure out how to block this browser. Can you tell me how??? THANKS!

Create a contact for yourself either in the phone app or the contacts app. Then go - Settings > General > Siri > My Info > Set your contact.

G4 going into sleep mode every 30 seconds

hello all-
I have been having a really nagging problem which I think may be owing to the recent 10.4.10 upgrade (since the problem didn't occur before then). Maybe someone else knows if the OS upgrade is the offender here, or something else.
Anyway- after about an hour to 90 minutes of use, my G4 PowerBook goes into sleep mode unannounced. It can be brought back out of sleep by holding down the power button, but it will go right back to sleep again within a minute's time, and will continue doing this indefinitely (as I discovered when trying to bail out all my recent documents, just in case.)
-I've tried starting the system in safe mode to get rid of unnecessary caches etc., which didn't do the trick.
-I've tried using the system while running on battery power and when connected to a charger.
-I also looked at similar problems on this forum, regarding the 'disk sleep timer' .plist. I can't find this exact file under /Library/Preferences/SystemConfig/com.apple.PowerManagement.plist, so perhaps that has something to do with it?
-I also made sure the display and computer settings were set to the maximum 'never turn off' level.
So! Any ideas? Is this a problem exclusive to 10.4.10? Thanks in advance.

Ok, I've followed your advice, gone into the system log, and I think I've isolated the problem (judging from the times that the message was received) to the following:
Jul 30 12:17:55 MyHD kernel[0]: Power Management received
emergency overtemp signal. Going to sleep.
I'm baffled why it would be receiving an overheated signal- the computer is in a cool environment, and on all occasions when it went into these sudden sleeps, it was running a bare minimum of applications. No external hard drives, printers, or anything else connected, either.
Anyway, looks like at least the probem has been identified. This would explain why the problem only occurs after the computer has been in use for an hour or two.

How can i download something and then open it to use? I can not figure out how to successfully download the new iTunes.

I can not figure out how to download the new version of itunes and open it on my mac. Might be a simple solution i just cant get it to work.
Thanks for your help!
Amber Rose

Did it not show up in yoour Software Update (in System Preferences)?
You can directly download 10.5.2 from Apple from here. And if that doesn't work (it didn't when I just tried it -- something wrong with the apple itunes site I assume) download it through macupdate from here.

HP pavillion Elite HPE-541F ... system will not start and monitor keeps going into sleep mode

Good Morning:
Having an issue with my Hp Pavilion Elite HPE-541F and Monitor HP2311x
Yesterday, thinking I was updating Java ... clicked on it and agreed to things being allowed on computer ... started adding icons to my desktop .... then pop ups kept coming up to register etc ... I assumed that something was wrong so I attempted to restore system to previous ... since then my system will not boot up ... will say "starting windows" and I can hear the fans working but thats it ... second part of the issue is that the monitor keeps going to sleep, so even if I try to restart the computer in "safe" mode or anything else monitor goes to sleep and there's nothing on the screen so don't know if anything is doing anything .... Very sorry I'm also not very tech savy with computers ... just trying to save time and money before I have to bring system to computer repair person .... Any help would be appreciated .... Thanks so very much

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
and for the monitor:
http://h30499.www3.hp.com/t5/Monitors-Experts-Online-Now/bd-p/bsc-1255
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

New to Photoshop;Viewing TV and want to save to MY Library to view later. Can't figure out how to save. When I open or click on My Library it shows I need to sign in and within a few seconds it shows my sign in but nothing changes on page.

Trying to figure out how to save Adobe TV episode as I am new to Photoshop and need insruction... trying to open & save to My Library to view later. It instructs me to sign in but I am already signed in. Anyone know how?

Those are the instructions for your computer's iTunes (i.e. using the Store menu at the top of your computer's iTunes and selecting 'View My Account' on it). If you are doing it on your iPad then are you following the instructions for iOS devices :
To unhide your purchases
Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
Scroll to the bottom of the main page.
If you're not already signed in, tap Sign In.
Tap your Apple ID name, then tap View Account.
Scroll down on the Account pane, and tap Hidden Purchases.
Locate the item you would like to unhide then tap the Unhide button.

Cannot install new adobe flash player, download tells me to turn firefox off, i can't figure out how to do this. i get this message even when i try from your request to upload new program. karen miller

please help i found some info but it's too high tech for me to understand example go taskmaster>processes tab exit firefox.exe. can't even figure out where this is! if firefox is going to control upgrades then there should be a less frustrating way to achieve this!!! please advise my next step is uninstall firefox & use another internet program.

Firefox must not be open when the Flash installer is run. Use the following information and instructions.....
There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I am trying to remove all my RSS feeds from my News Folder on the Safari Home page. I can't figure out how to do this. Irving

I ammtrying to remove RSS Feeds from my News Folder on the Safari Home page. There should be an easyway of doing this but I can't figureit out.
Irving

Ok I figured it out myself But for anyone else with the same problem I tried re-setting my network settings and that did the trick. I should have thought of that!

FF keeps crashing, I can't figure out why. I've got a crash report link below. Any ideas?

https://crash-stats.mozilla.com/report/index/7b96b32c-62fc-45a5-b5ee-691412110824

Try playing with this:
=
layers.acceleration.disabled: True
And make sure that firefox has the updated driver you can check in "about:support".
and try disabling hardware acceleration:Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

My external hard drive went bad and i need to reset the iCloud status within iTunes. I can't figure out how to do this. Any ideas?

So I had most of my music on an external hard drive (Seagate even!) and it went bad, but I occationally can get some stuff off of it. When I tried to do the iTunes Match, it looked for songs on my computer and found alot not there. Now they are all set to the iCloud Status of "waiting". I need to reset this so I can pull them down on an individual basis.
Ideas? Any help would be appreciated! Thanks!

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

I'm frustrated with the bookmarks. I so long to be able to right click on any bookmark and choose to have them in alphabet order. Would also like for the little icons to go away. Never been able to figure out how to do this the MAC way. Help.

I am frustrated with the Bookmarks. I want so much to be able to right click and alphabetize the list. It's been a year and I can get my mind around the process that's there. Also I'd love for those pesky little icons to disappear. Help me please.

After the release of Firefox 29, several people noticed that after using the Customize feature, most items on the right-click menu for the Bookmarks menu on the menu bar became ''grayed out'' and unusable until you closed and started Firefox back up again. That seems to still be a problem for me in Firefox 36.0.4, so if you used Customize, that could be the explanation.
You still should be able to click and drag bookmarks around the menu even with the broken right-click context menu.
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What do I do if an iPod shuts down after going into sleep mode

My friends iPod keeps shutting down after it goes into sleep mode. I just fixed it up (restored it, had to dry it out after it fell into water) and now it does that. Everything else works fine but if I put it in sleep mode or put it into sleep mode it shuts down. How do I fix this because I've never seen this happen before.

Hey Tecmo_SB_Guy,
I would suggest you take a look at advanced power settings. It can seem like the notebook is turning off when it is actually just hibernating. You can set it to not hibernate.
1. Windows key + Q to open the Search Bar
2. Type "power"
3. Click Settings under the Search Bar
4. Select Power Options from the results on the left.
5. In Power Options, Click Change when the computer sleeps, on the left.
6. Set the Put the computer to sleep setting so that it fits your usage best.
7. Click Change advanced power settings, at the bottom.
8. Expand Sleep and expand Hibernate after. If you want you can change the hibernation setting to Never by typing "Never" into the minutes field. See attached picture. You can do this for battery and/or plugged in.
9. Click Apply to save changes.
If you don't already shut it down periodically, I would suggest shutting it down at least 2-3 times a week if you use it daily. Leaving the computer running continuously can shorten its lifespan. Hard drive failures and motherboard issues are seen much more often on machines that are left running constantly. Computers get bogged down and run slowly when the memory is full. Memory only clears out and resets itself when the computer is shut down. Here is a link explaining more about memory accumulation and hardware aging.
I hope these suggestions help! Please let me know if you have any questions
Attachments:
PowerHibernateNever.jpg ‏59 KB

My new nano keeps going into sleep mode every copy of minutes while music is playing. I can't figure out how to stop this. The user guide isn't too helpful. Any ideas?

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