My new Qosmio X500 has a power on problem

My laptop Qosmio X500 has a problem. When i want to power on nothing happens and I should remove the battery and replace it till my laptop begins to work.
BIOS of my laptop is the new one so, i don't need to update it.
The battery is full charged too.
Can someone tell me what should I do?
I bought it only for 1 week.
It seems i should send it back.
Please someone gives me advice

I am having this problem for the past couple of days were my system locks up and freezes.
I have to removeed power cable and battery to restart, its a Qosmio X500-134 and it randomly just happens but round the same time each time 19.00 but some times at different times jsut depends how long i have been on the computer for.
Its a registry, driver or definetly hardware problem that is causing it i have narrowed it down to.
I have the latest drivers and bios so theres an issue somewere :(
I'm dissapointed due to the laptop not being very old only a few weeks.
Message was edited by: andyhunter
Message was edited by: andyhunter

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Qosmio X500/02G gaming/fingerprint/crashing problems

hi all, i have recently brought a Qosmio X500/02G about 2 months ago, i had initially had a problem where i launched modern warfare 2 and it took forever to load then i had massive lag in the game where my soldier couldnt even move most the time and i was waiting for it to crash but never did it just lagged the whole time, so took it into harvey norman to check it out they rebooted it and now i my original fingerprints dont work and when i try to install it again it says already stored but their is no finger prints stored in the finger print menu, however my game started running with less lag, but then once i passed a few levels it starts massivly lagging again, i have called toshiba support and havnt had much luck accept to take it back to harvey normans and get them to sort it but i havnt had much luck so far. I payed $3,300 for this machine and was promised it was the best for gaming but so far has been a massive headache, is it because its 64 bit? this model doesnt have an option to run in 32 bit as its designed only for 64 bit... advice? shall i take it back to harvey normans and make them fix it till it runs perfect with no lag or never crashes on any of my games (it even crashes on colin mcrae dirt)
Any help would be greatly appreciated and model details are below
General
CPU       Intel® Core™ i7 processor 720QM (1.6GHz/2.8GHz, 1333MHz FSB, 6MB L2 Cache)
Operating System             Genuine Windows® 7 Home Premium (64bit)
Screen Size          18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Memory               4GB DDR3 (2GB + 2GB) (1066MHz) expandable to 8GB
Storage 1000GB (500GB + 500GB) (5400rpm) SATA
Graphics              NVIDIA® GeForce® GTS 250M (2298MB Total: 1GB DDR5 discrete memory + 1274MB shared memory)
Optical Disc Drive             Blu-Ray RW/DVD SuperMulti Double/Dual Layer Drive
Speakers              Premium harman/kardon® speakers
Sound    Harman/Kardon Speakers
Security 3D Hard Drive Shock Sensor, Fingerprint Reader, Kensington® cable lock slot for optional theft protection devices
Software             ConfigFree™, Google Picasa™, Google Toolbar™, Microsoft® Office 2007 Professional Trial (60 day trial), Norton Internet Security™ 2009 (Trial), Toshiba Face recognition, Wild Tangent
Solved!
Go to Solution.

It had problems the first day i brought it, and then when i installed modern warfare 2 it lagged like crazy and i returned it to harvey normans straight away to complain about it, then they reformated it and, i lost the fingerprinting ability with a few of my fingers as it stored it in a place where i cant delete and it wont recognise it any more, alot of people have this problem also with upgrading their toshiba to windows 7 where mine is reformating, and then the computer crashes on colin mcrae dirt constantly and especially when it loads the races up, then it freezes whilst watching a dvd on it in which i have to restart the computer, then the most recent event is it goes to a blue screen and tells me its dumping physical memory then shuts down and when rebooted the prompting got worse till the point where i have had to do a recovery where it is back to some what of a stable state but end result im not happy at all with this laptop and i wish i never brought it. If toshiba wants my money in future they better sort this problem out asap.
This is all i could gather from the computer crashing.
Problem signature:
Problem Event Name:                        BlueScreen
OS Version:                                          6.1.7600.2.0.0.768.3
Locale ID:                                             5129
Additional information about the problem:
BCCode:                                               50
BCP1:                                                    FFFFFCA00EFC5518
BCP2:                                                    0000000000000000
BCP3:                                                    FFFFF800032F9EB0
BCP4:                                                    0000000000000007
OS Version:                                          6_1_7600
Service Pack:                                       0_0
Product:                                               768_1
Files that help describe the problem:
C:\Windows\Minidump\021610-35115-01.dmp
C:\Users\andrew\AppData\Local\Temp\WER-125034-0.sysdata.xml

Qosmio x500 and Video/Power problems

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I put the battery back in and charged it up, When charged, i started laptop up and restored the OS back to the date when it was working.
after restart i reinstalled video drivers (used the drivers that were on the HDD from factory) and turned laptop off. Removed battery, connected back to the mains and put the battery back in..... so far so good..... AC was on and charging.....
started the laptop up..... no dramas...... updated Win7..... restarted.... no problems.
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Message was edited by: Uninvited

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Re: Qosmio X500-11Z - display driver stopped responding and has recovered

PN: PQX33E-02J00TCZ
Hello i got this problem:
my friend bought new Qosmio for gaming ... and problem is with graphic card Nvidia GT 360M
graphic card says this: display driver stopped responding and has recovered.. screen flashes twice and its ok.
its when i start windows (windows 7 HP 64bit) or when i click in device manager on graphic card, on interner when I surfing ... ordinary work, nothing heavy for notebook like this :-)
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Qosmio X500-11C - Overheating with new SSD

Hello guys i just got the new Qosmio x500-11c.
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I never did try it whit the HHD that the laptop came whit.I put in the SSD drive as soon as i got the laptop the same whit the extra ram to get it to the max (8G).I do run whit the Driver from the Toshiba driver center.I did try and make a totaly new instalatin of Windows 7 and got all the new drivers from the download center but still the same..As you say it might be a hardware problem i will try and get in tucts whit the store that sold me it and see what they have to say,coz this cant be right.It should be a "gamer" laptop can't be right i can't play a game whit out it overheating..!

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Hello all, quick question here.
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Thanks for reply Dr.Lamp.
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Qosmio X500 - Black screen crash when loading games, requiring reboot

I have a brand new Qosmio X500 (PQX33A-00X00J) with all the original drivers as they came out the box, and 64-bit Windows 7 Home Premium OS. The only thing I've done on this laptop is install games. The laptop runs fine for most things, and for a very few games (Unreal Tournament 2007 is the only one so far), but almost all games crash with a black screen the first time they're run. Sometimes I'll see a splash screen the first time, and once or twice I've got to a start screen, but thereafter the screen goes completely black, no sound, and the machine freezes requiring a reboot.
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Qosmio X500: power adapter stopped working for no reason

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Now i have my Qosmio X500 for a year and i like it, however i have small problems with it, and i would like to know if it can be problematic.
The first thing is that my power adapter stopped working for no reason,
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I know people with the same laptop and their adapter didn't make that sizzling noise, it looks like it was already defect from the begin.
Then i have one dead pixel in the middle of my screen, no problem for me.
Finally my screen is a bit loose from the laptop, when i close it, i can move it, it always seems like it's not on it's correct place, because when i close it normally it's not 100% horizontal...
Also when i replace my screen, my speakers make crackling noises and my webcam stops working.
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> The first thing is that my power adapter stopped working for no reason,
> So i bought a new one, but it always made some noise when the laptop was fully charged.
I think this is AC adaptor fault maybe a broken cable or something like that I would recommend you to replace this get in contact with the dealer and ask for the new one.
> Then i have one dead pixel in the middle of my screen, no problem for me.
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> Finally my screen is a bit loose from the laptop, when i close it, i can move it, it always seems like it's not on it's correct place, because when i close it normally it's not 100% horizontal...Also when i replace my screen, my speakers make crackling noises and my webcam stops working.
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