My online number never worked

I purchased an online number in Edinburgh, UK and it NEVER worked (three weeks and counting). I can't find a tech support phone number or anything like that in the Skype site. There is only one email address [email protected] that is not being checked or simply ignoring my emails.
I've been using Skype fore years and haven't had a problem before but now I'm beginnnig to feel ripped off. I find it ridiculous that the only way to get some tech support is this public forum.

Hi,
have you already checked the things mentioned in the following FAQ:
https://support.skype.com/en/faq/FA10615/Why-am-I-not-receiving-calls-to-my-Online-Number
To contact customer service:
https://support.skype.com/en-us/faq/FA1170/How-can-I-contact-Skype-Customer-Service

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    bbdc07 wrote:
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