My order for Elements 13 is being processed for up to 24 hours. Why so Long?

Why is it taking so long for my order to be processed to that I may download Elements 13?

I'm having the same problem. Ordered Elements 13 yesterday, got confirmation Email with
Order No. When I click on the Track Order link and Copy and Paste the number, it says
Order No. not found.
I can only guess that the delay is the result of the Holiday Weekend. Funny thing is, there's
NEVER any delay in accepting the Credit Card info!
Jim

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Sale order status showing being processed

Dear Friends,
I am working in SAP ECC 6.0
My sale order Qty is 10 pcs eing processed
and delivery qty is 10 pcs - Completed
Good Issue - 10 Pcs - Completed
Invoice - 10 Pcs - Completed
In spite of carrying out full delivery sale order status is still showing being processed.
is there any configuration missing or is there any program to update the status.
Kindly advice.
Satish

Hi Ankur,
2 Doubts i have:
1)
In our case for the Item Category we have not maintained anything in Completion Rule however we have maintained Update Document Flow in Order to Delivery Copy Control.
Our Document status shows as Completed in this case as well. Hence i do not know the Significance of maintaining Completion rule in item category.
2) I have a order type which has Order Relevant Billing. The Copy Control for Order to Billing does not have any Update Document Flow Check Box. We are using a Service Material in this Order Type.
After creating the Billing we still have Order status as Being Processed.
Can you help in finding a solution to the above?
Madhukar

Order status is coming "Being Processed" after return delivery

Helloo Experts,
We have a current situation here, Where order type (OR) with item cat (TAN) creates SO then delievry (LF) happened and PGI..
Due to some reasons the order needs to be void.Then the SO has been changed (VA02) by adding item cat YREN with same quantity, then delivery (LF) ,PGR and billing (F2).
Now after final billing the order status coming as "Being processed" instead of "Closed" at the document flow.
Does SAP standard practice supports this process flow OR it should be Return order (RE),Delivery (LR) and return of credit (RE) to make the Order status "Completed".
Is there any other ways to make these order's status changed from "Being Processed" to "Completed"
Waiting for some valuable inputs.
Thanks
SM

Then the SO has been changed (VA02) by adding item cat YREN
with same quantity, then delivery (LF) ,PGR and billing (F2).
This process is wrong. You have to create a new return sale order with reference to the parent billing document. If billing has not been generated, then you have to reverse the delivery via VL09.
G. Lakshmipathi

Overall Status of order Being processed after complete PGI & Billing

Dear All,
Before writing this post i tried all possible solution available on SCN & internet.
In sales order overall status (GBSTK) is Being processed after doing complete delivery and Billing.
I tried many things changed the completion rule also run the program SDVBUK00 but the status is not updated to complete.
Created 1 sales order with 1 material without any reference then done PGI for 1 material then done billing successfully.
In table VBUK / VBUP the field GBSTK / GBSTA showing Being processed, for delivery and invoice its showing completed "C".
I checked the Incompletion Log also there is nothing pending.
Please refer screenshots and provide me solutions.
Thanks in advance.
Tarun Kumar

There is no additional schedule line.
I have taken 1 quantity and it confirmed.
I change the completion rule also but no luck.
Copy control screenshot-

Change Status of delivery from being processed to completed

Hi gurus,
We have a sales order with delivery related billing and inter company billing associated in order type.
this order is a very old one and by mistake no one has raised a intercompany billing for this order and outbound delivery status is being processed. now when we are doing archiving system is not letting us to archive the order as delivery status is being processed.
Now the business does not want to raise an intercompany billing for this and expecting to manually force the document status to completed. so gurus, please throw some light on this as how to manually force the status of being processed to completed of an outbound delivery. i heard there is an option of forcely maintaining inside a table. can some one advise us thanks in advance.
Regards,
Gopio.

Hi Gopio
My suggestion is goto VBUK table change the status of the delivery to Completed status (field KOSTK - "overall pick status")
hope this is helpful
Regards
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Sales Order Status "Being Processed" after completion for Free Goods Sales

Hello All,
This problem is related to Free Goods Sales which is as follows.
The process-flow for free goods sales is first we raise a sales order, then we do outbound delivery for the sales order and then finally PGI of the goods.We don't raise any invoice and the Free Goods Challan is issued to the customers by running a report.
The document flow at the end always show the Sales Order status as " Being Processed" and Outbound Delivery & PGI as "Completed".I want the system to show the Sales Order status as " Completed" and not " Being Processed".How to do that?
Please suggest some solutions.
Thanks & Regards
Priyanka Mitra

Hi Raja,
Thanks a lot for your prompt reply and suggestion.
Now we are able to get the Completed status in Document Flow.
Thanks & Regards
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Private Message

Sales Order is being processed

Hi All,
1) My scenario is sales bom, the header is delivered and the line items are billed, after completion of billing the sales order status for header is complete and the line items status is being process...due to this these sales orders are showing as open sales orders,
2) I want to know a sales process for an asset...at the time of purchase there is no excise has been paid, so it means we canu2019t avail the excise at the time sale also... So at the time of sale the cenvat entries will not be there..Kindly give your valuable suggestions...whether the asset should sold without excise...whereas the configuration is with formula based pricing......
Thanks & Regards,
Mani

Hi Pete,
Thank you so much for your reply.
At that point of time, sales order is not in open condition. Actually that return order will be created from service notification through action box items - workflow. Also the sales order no xxxxxx is the return order number & its not the original sales order number.
Regards,
Maheswaran.

Status showing being process in sales order

Hi Friends,
I have an issue with thrid party sales order processing
Step#1
My client runs the sales order for
      Material                     Qty
p-100                   10
p-101                10
p-102               10
step-2
Purchase requisition created and from vendor delivery happened
Step-3
My user created billing with reference of sales order for below material
Material          quantity
p-100          20
p-101                  10
p-102          20
step-4
user found mistake and he cancelled the invoice and created new billing document
for
material                     quantity
p-100                       10
p-102          10
again he found mistake and cancelled this billing document and create one more billing document with reference of sales order
material     quantity
p-100     10
p-101   10
p-102     10
now the issue is for p-100 and p-101 it showing being process and p-101 it showing status as completed
please suggest me

First of all, this is not the right forum to seek suggestions for sales relates issues. Second, please dont cross post in multiple forums.
thanks
G. Lakshmipathi

Sales order status "Being processed" due to "Not referenced" in Item level.

Hi All,
I am facing with document status issue.
I have the following process,
1) Main contract (without line items )--> Yearly Contract-->Billing--> Renewal contract w.r.to First Year contract and this renewals will continue until the customer cancel the order.
Status will be as below,
Main Contract                   – No status ( Since, no item category referred in Copy control)
1 Year contract                 – Being processed.
1Year Billing                        - completed.
2nd year contract               – Being processed.
2nd Year Billing                    - completed.
Config settings:
In item category – Completion rule = C Item is completed after the target qty is fully referenced
In VTFA :In item level :
Billing qty = A     Order quantity less invoiced quantity
Pos./neg. quantity = +
Please advice to overcome this.
FYI:In contract line item --> status tab.

Hi Moazzam,
Thanks for the reply..
A is : Item is completed with the first reference. i will try with this but needs to check with the business if they have any partial qty might refer for Invoice.
But, as per existing config.
C - Item is completed after the target qty is fully referenced.
Which i am doing / referring for Invoice full qty. but i am getting " Not referenced" . Request to please make me understand the C functionality.- thanks.

My order for Elements 13 is being processed for up to 24 hours. Why so Long?

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