My order got cancelled. Very weird...

Could anyone help me to solve this issue. I placed an order in Bestbuy, but it got cancelled.
In this order, I use only gift card. No credit card was used.
Thank you!
{Removed per Forum Guidelines}

Greetings yilufia,
Having an order canceled for unknown reasons would be confusing, and I can understand why you would want to get to the bottom of it! Using the information you provided, I was easily able to locate the order.
It seems we may have been unable to verify a piece of your information. This may be due to a misspelling, information saved into your BestBuy.com account not matching what was used on the order, or associated with the credit card.
That being said, I am reaching out to our support team in regards to your order for further research. As soon as I have more information for you, I will make sure to reach out to you right away via a private message. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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Recent orders got cancelled

Hello, all my recent orders got cancelled, even a Billizard GC!I am an elite member, I always pay on time and never had an issue beforeI am also pretty sure my credit card has available credit and tried different cc.Could someone help me please? So sad that I could not make any order online. :-((((

I am having the same issue today. Tried to order a phone that was the deal of the day, along with a few video games. It keeps saying my info can't be verified, even though I just ordered something else earlier in the week. None of my contact info has changed, I order from BB regularly on that account with no problems.I've tried 4 times today to place an order. So far 3 of the 4 have been canceled, I'm expecting the 4th to cancel any minute now.I called customer service and the best they could do was send it to some sort of review, that will take 7-10 days to look into. That's not really helpful for me trying to purchase something today. If I'm told I can no longer order items online, that is unacceptable. I've been an Elite Plus customer for several years now, why a company would prevent someone from purchasing their items is beyond me.

My orders got cancelled?

Hello
Okay so 2 weeks ago I ordered 1 Iphone 5 and 1 mini ipad but the problem is that my order got cancelled 5 minutes right after I made the order and the same thing happened to me 2 days ago but I was ordering 2 iphones instead.
What to do? Please I need help ASAP

We are not going to be able to help you, we are all users like you.
Your best bet is to call Apple Store Support at 1-800-MY-APPLE.
or the support number for your location, check the Apple Store page for your country for the number.

Ordered through bestbuy.com and my order was canceled very unfairly

I feel like the order was canceled very unfairly. The price was great and that is why I purchased it. I ordered the product because because it was such a great price. It was canceled for no reason and no reason is being given or anything is being done. I did receive a refund but i wanted the product that was being offered for that price. How is it fair to have something available for purchase and being charged for it only to be told that i can't buy it when it was listed in stock for that price. I feel like I should have received the item for the price that the company has it listed for. I will be filling out a complaint with the Better Business Bereau if this is not resolved properly. I have contacted customer service with no resolve of the issue just an answer of oh well that's tough sorry. My order money is {removed per forum guidelines}. Thank you.
Here is copy of the email that was sent to me:
We're sorry, but the item listed below has been canceled.
Please note that this cancellation might affect your order's free shipping eligibility, bundle pricing, or gift-with-purchase eligibility.
If you have any questions about the reason for this cancellation — or if you'd like help finding a similar item — please contact us at
1-888-BEST BUY (1-888-237-8289). If possible, please have your order number handy.
We value you as a Best Buy customer and hope to see you again soon.
And a copy of an email from customer service:
hank you for contacting Best Buy.
I am sorry to hear that your HP Geeksqauad Refurbished desktop was cancelled. I understand that you want to know the status of the cancellation.
I was able to check order online. I apologize but the reason for cancellation was not specified in our system. I suggest you try to purchase item instore to complete the order.
We appreciate your loyalty as our My Best Buy member.

Hello jddelaney,
Having an order cancelled is an unhappy experience to be sure. I've had it happen to me too and it's always aggravating. I very much regret that we disappointed you with the cancellation of your recent order.
Using the information you provided in your message I was able to review your order. It appears to have been canceled due to an error on our website. According to the Conditions of Use of BestBuy.com:
Despite our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.
Please know that I'm very grateful that you brought your concerns to our attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Order got cancelled

I ordered a laptop twice and got cancelled twice what's going on??? Please help!!!

hi thaidec04,
Welcome to the Lenovo Forums.
If you have placed the order online via the Lenovo Shop (http://www.lenovo.com/ca/en/), I recommend you contact lenovo sales using the following methods as they can provide the information on what went wrong with the order:
Chat Online with a Sales Specialist /24/7
Customer Service
Toll Free: 1-855-253-6686
Monday - Friday 8am - 9pm EST
Saturday - Sunday 8am - 9pm EST
Note:
Have your order number ready to quicky pull out your account info.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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My iPhone 5 order got cancelled! Please help me out

On Friday at 10:15 pm I got this email from apple:
Dear **** *****,
Thank you for your recent iPhone purchase at the Apple Online Store.
While processing your order, we encountered an issue with your Verizon
Wireless account. According to their records, your account has a past
due balance.
To check your balance and pay your bill, contact Verizon Wireless by
dialing #PAY from your mobile phone or call 1-800-922-0204. Please
complete this step as soon as possible to prevent cancelation of your
iPhone order.
As a convenience, we will keep checking your account for the next four
days. If this issue is resolved, we will automatically resume the
processing of your order. If not, your order will be canceled.
Sincerely,
The Apple Online Store
I've sent the due payment in about a week ago through mail, but Verizon apparently didn't get it yet so apple screwed me and canceled my order which was going to be shipped this Friday! So This is the email apple sent me today:
Dear **** ******,
Thank you for your recent iPhone purchase at the Apple Online Store.
We recently notified you that your iPhone order could not be processed
due to a past due balance on your Verizon Wireless account. Over the
past four days, the status of your account has not changed. As a
result, your iPhone order has been canceled and you have not been
charged.
To check your balance and pay your bill, contact Verizon Wireless by
dialing #PAY from your mobile phone or call 1-800-922-0204. Once your
Verizon Wireless account balance is paid, please visit
store.apple.com to place a new order. If you reply to this email with
your new order number, we will process your order as quickly as
possible.
Sincerely,
The Apple Online Store
It says if I email my order number in a reply message, then apple will proccess my order faster. Does faster mean that it would this Friday as the usual order was suppose to? Or would I still have to wait the normal waiting time for orders which is 4 weeks now. I am so angry!

Contact the Apple store directly (or Verizon) as Apple (nor Verizon for that matter) monitor these forums.

My order got cancelled and they told me to wait fo...

Me the next day for further instructions as they didn't have controler to transfer my phone line? I had this ordered since Sunday and they call me today saying this. What does that even mean and it would have been my same number and its only 5 minutes away from my old house. She told me she has to cancel my order and wait for people to call me the next day and can't guarantee the same date I had before.

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT. The only BT employees on this forum are the forum moderators.
If you need to contact BT, you can use Live Chat or Contact BT ,or telephone 0800 800 150
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

My Mac Order got canceled randomly.

Right, So I Ordered a iMac 21.5" and it went through, Apple recieved the payment, and then randomly canceled my order? What's going on? And I don't even know if this is the right place to post this, but I'm hoping it is.

This really isn't the right place. These forums are user-to-user, not user-to-Apple.
Suggest you make a phone call to Apple's customer service (have your order number and other pertinent info available) -
http://www.apple.com/contact/
If you ordered from the on-line Apple Store, suggest you call them - 1-800-MY-APPLE (800-692-7753)

Order get cancelled, my mover's coupon and points got messed up.

i placed a order online for an open-box moto360. The price was good, so i redeemed my points into a certificate and made a order.
Everything went well till my order got cancelled.
Bestbuy returned my certificate as a promotion code and nothing else!
My mover coupon cannot be used again! Also i have to use my promotion code in one month or it will get expired.
I saved my points for my fav stuffs and now it will expired in one month.
now i just want my point back and get my mover's coupon back.

Greetings syt1100, and welcome to the Best Buy forum,
I can imagine your surprise to find that after your order was cancelled the Mover's Coupon was not reissued and a digital coupon was issued rather than points. The Mover's Coupon was not reissued after your order was cancelled because it cannot be reissued. It is a one-time use coupon.
While it is not all that common, there are times where a My Best Buy™ certificate will be reissued in the form of a digital coupon following a return/cancellation rather than just reissuing the points. That is done because it can generally take 3 to 6 business days for a certificates point value to repost to a member's account and the digital coupon allows for a quicker turnaround since you were trying to place an order. If you have decided to wait and not place a second order, then the expiration date could potentially pose a problem.
I do apologize for any inconvenience you may have experienced and would like to go over your My Best Buy™ account with you to see if there are any other questions I can help answer. To accomplish that, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.
Thank you for connecting with us and for being a My Best Buy™ member. :smileyhappy;
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

My order was canceled with no refund

I placed two orders with a best buy gift card. However, after I placed the order online, the order was canceled. What's insane is there is no refund to my best buy gift card. My best buy gift card got charged more than $400 bucks with my order got canceled.

Hello qinfeng-
Few things are more frustrating than finding out that your order has been cancelled…except maybe not getting a refund back on the order. I’m sorry to hear about this frustration as it’s certainly not the type of experience we would want you to have with BestBuy.com.
It appears that since you posted, you have contacted us regarding this refund and are currently being assisted with it. However, if for some reason you do still need help, please send me a private message with your order number and your full name. If you have the 16 digit gift card numbers, it would help as well.
Otherwise, hopefully we’ll have this resolved for you quickly!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

I placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

i placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

http://store.apple.com/us/help/returns_refund

Refurbished Macbook Pro order suddenly got cancelled without any reason

Hi,
Yesterday I ordered Refurbished Macbook Pro (http://store.apple.com/us/product/FC721LL/A). I got the order number as well but didn't get any confirmation email. I talked to customare care and they said that it will reflect after 30 mins. But today morning when I checked my order on apple online store, it says that My order status = Cancelled. I checked by bank account and they have already processed my debit card and it is showing as "Transcaction is Processing". I don't know why they suddenly cancelled my Order? Is anybody has any idea?
Thanks,
Nimesh

Talk to customer service again. No one here knows.

:)- I canceled the update from Snowleopard to Lion by cleaning my keys ^^. Hit the wrong key i thing. Now i'm very weird ...only can start in Windows and dont know how to get my Lion Update now...Cant start in Mac OS X (Snowleopard) now :((

Hey Folks...i'm totally ****** off !
^^
I canceled the update from Snowleopard to Lion by cleaning my keys ^^. Hit the wrong key i thing. Now i'm very weird ...only can start in Windows and dont know how to get my Lion Update now...Cant start in Mac OS X (Snowleopard) now
Please tell me what i have to do know
greets
< Edited By Host >

Hello fuchs (guess), If you cancelled while downloading the 4GB Lion, no problem, download again. Snow Leopard should run (start holding the option key).
If you cancelled during the install process, I do not know. In this case you could try to start with the CMD + R keys pressed, and choose the restore, which may work if the creation of the restore partition of Lion has finished.
If that does not work, reinstall Snow Leopard with the CD (start holding the C key), after that download the Combo Update 10.6.8 to update the Snow Leopard completely, then redownload Lion (App Store, click "purchases" while holding the Option Key, find Lion, click "install"). If you want to have your own copy of the Lion installer, you have to copy the installer to a Memory stick or burn to DVD before you install, see else where.
Lex

My iPhone 6 order was canceled without my permission and without reason or explanation. I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had

I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.

i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
"This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.
If you would like to place a new order, you may do so by visiting your local retail store or going online to www.verizonwireless.com.
Business customers should refer back to their local Verizon Wireless Sales Representative if you have any questions or would like to place a new order.
Thank you, and we look forward to your business in the future.
Verizon Wireless"
it almost feels like its saying that i canceled it and that this was to confirm that i did. but i didn't cancel anything.

PI is generated but delivery got cancelled, now i want to generate

SAP Gurus,
Actually i generated PI but delivery got cancelled. Now i want to generate Invoice. this is real time issue. kindly tell me the procedure how to rectify this.
Regards
K.Kalpana

hello, friend.
a pro forma invoice could be order-related. pro forma invoices do not affect subsequent SD or FI transactions. they are usually generated as an advance reference for the customer, or to fulfill certain customer or legal requirements. pro forma invoices do not update statuses of SD documents.
as the others advise, don't worry too much about the PI. whether you can create deliveries and invoices or not is not affected by the PI.
regards.

My order got cancelled. Very weird...

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