My order was canceled with no refund

I placed two orders with a best buy gift card. However, after I placed the order online, the order was canceled. What's insane is there is no refund to my best buy gift card. My best buy gift card got charged more than $400 bucks with my order got canceled.

Hello qinfeng-
Few things are more frustrating than finding out that your order has been cancelled…except maybe not getting a refund back on the order. I’m sorry to hear about this frustration as it’s certainly not the type of experience we would want you to have with BestBuy.com.
It appears that since you posted, you have contacted us regarding this refund and are currently being assisted with it. However, if for some reason you do still need help, please send me a private message with your order number and your full name. If you have the 16 digit gift card numbers, it would help as well.
Otherwise, hopefully we’ll have this resolved for you quickly!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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I've ordered an iPhone 5c on the 15th of Dec. However, my order was cancelled. I would like to have my money refunded,but I've been waiting for it for three days already. What can I do?

I've ordered an iPhone 5c Dec.,15. My order was cancelled.But finally I've been waiting either for the full refund or the phone for 3 ddays already. What shouldI do? b

Contact whomever you made the order with. If you ordered through the Apple store, you will have to contact them. This is a user to user technical support forum. No one here could help you with that issue.

My iPhone 6 order was canceled without my permission and without reason or explanation. I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had

I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.

i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
"This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.
If you would like to place a new order, you may do so by visiting your local retail store or going online to www.verizonwireless.com.
Business customers should refer back to their local Verizon Wireless Sales Representative if you have any questions or would like to place a new order.
Thank you, and we look forward to your business in the future.
Verizon Wireless"
it almost feels like its saying that i canceled it and that this was to confirm that i did. but i didn't cancel anything.

Order was cancelled randomly with no notification to me

i ordered a hard cover book, and i went to check the status today and it said it was cancelled, with no information on why, i never cancelled it. how do i contact them about this?

I have the same problem wiith my iMac order now... its cancelled without any notification or reason... Wanna know why>?!

Ordered through bestbuy.com and my order was canceled very unfairly

I feel like the order was canceled very unfairly. The price was great and that is why I purchased it. I ordered the product because because it was such a great price. It was canceled for no reason and no reason is being given or anything is being done. I did receive a refund but i wanted the product that was being offered for that price. How is it fair to have something available for purchase and being charged for it only to be told that i can't buy it when it was listed in stock for that price. I feel like I should have received the item for the price that the company has it listed for. I will be filling out a complaint with the Better Business Bereau if this is not resolved properly. I have contacted customer service with no resolve of the issue just an answer of oh well that's tough sorry. My order money is {removed per forum guidelines}. Thank you.
Here is copy of the email that was sent to me:
We're sorry, but the item listed below has been canceled.
Please note that this cancellation might affect your order's free shipping eligibility, bundle pricing, or gift-with-purchase eligibility.
If you have any questions about the reason for this cancellation — or if you'd like help finding a similar item — please contact us at
1-888-BEST BUY (1-888-237-8289). If possible, please have your order number handy.
We value you as a Best Buy customer and hope to see you again soon.
And a copy of an email from customer service:
hank you for contacting Best Buy.
I am sorry to hear that your HP Geeksqauad Refurbished desktop was cancelled. I understand that you want to know the status of the cancellation.
I was able to check order online. I apologize but the reason for cancellation was not specified in our system. I suggest you try to purchase item instore to complete the order.
We appreciate your loyalty as our My Best Buy member.

Hello jddelaney,
Having an order cancelled is an unhappy experience to be sure. I've had it happen to me too and it's always aggravating. I very much regret that we disappointed you with the cancellation of your recent order.
Using the information you provided in your message I was able to review your order. It appears to have been canceled due to an error on our website. According to the Conditions of Use of BestBuy.com:
Despite our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.
Please know that I'm very grateful that you brought your concerns to our attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

PLEASE HELP! Paypal Order Payment Stuck Because the Order Was Canceled but Not Captured

regarding order {removed per forum guidelines}
My Paypal order was canceled due to verification issue and my Paypal account was not charged. However, the
Paypal transaction has not yet been captured by Bestbuy and it remains "pending authorization"
My payment sent to Bestbuy's Paypal account has not been declined/rejected, so it is still pending in Paypal. Paypal cannot refund me until Bestbuy declines the paypal payment. The customer service reps do not understand this process and constantly feed me canned response about automated refunds. This type of refund is instant, and even my canceled transaction a few hours prior to this one was also refunded promptly.
I have been trying to resolve this issue all day and it keeps falling
on deaf ears. Please refer this message to someone who is
knowledgeable with Paypal refunds. I need to get the refund back today
to buy the item from Bestbuy.
Solved!
Go to Solution.

Hello kreyers2011,
I was very disappointed to read that you encountered this roadblock when ordering on BestBuy.com. Certainly this is not the experience that we wished you to have and I apologize for any inconvenience.
I have some information for you about your concerns, so please watch for a private message from me. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right of this page.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to

Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to proceed.

Hi there
Please check with your credit card issuer to see why payment is not being approved. When this is resolved you should be able to place a new order.
Thanks
Bev

The order was cancelled.

The order was cancelled. on September 29, 2013 What should I do ?
I am serious.

You are not addressing Apple here. We are users like you.
Contact Apple: http://www.apple.com/contact/

Hello, may I buy iphone5s in Apple's official website, but the order was cancelled, what time would be able to resume my credit card, I need to use my credit card now, you don't give me back the amount of credit card, I can't use my credit card.

Hello, may I buy iphone5s in Apple's official website, but the order was cancelled, what time would be able to resume my credit card, I need to use my credit card now, you don't give me back the amount of credit card, I can't use my credit card.

You are not addressing Apple here. We are users like you.
Contact Apple: http://www.apple.com/contact/

Customer Standard Order was delivered with credit status not approved and blocked.

The Customer Standard Order was delivered with the credit status not approved and blocked.
3 orders were delivered without credit limit and now the credit limit is exceed in more than 250%,
We have checked the settings in OVAK and the assignment is correctly set as D and 01. This is an issue with a high risk customer with static check in OVA8 transaction.
Please advice.
BR
Anuja

The Customer Standard Order was delivered with the credit status not approved and blocked.
If the sales order is blocked system can not allow you to create delivery with out approving it.
3 orders were delivered without credit limit and now the credit limit is exceed in more than 250%
There could be reason that in FD32 for the payer customer the risk category might not have been assigned during those 3 sales orders creation. Also one more reason in OVA8 against the Static credit check if open order field is not ticked.
Please let me understand what is your exact issue currently?
thanks,
Srinu.

Order was cancelled and only received PART of my Reward Zone Certificates back?

I had cancelled an order I had placed. It was paid with $75 Reward Zone Certificates and the rest through credit card. This morning, I only received enough points back on my account to convert to a $35 Certificate. Why is the remaining points to convert to $40 missing? I had called the Toll Free Best Buy Number but they could give no explanation.

Hi andyschiu,
Welcome to the Best Buy forum!
As you might notice if you read other threads on the forum, it can generally take 3 to 6 business days for a certificates point value to repost to a member's account following a return or cancellation. We will need to allow a full 6 business days before considering any other options. In the end, I will make sure the full 3,750 points are back in your account.
If the remaining point value has not reposted to your account after 6 business days, then please do not hesitate to send me a private message and I will see what I can do to help make sure those points are added. To send a private message, you will want to login to the forum and click on the blue button in my signature that is labeled "Private Message."
Returns When a My Best Buy™ Certificate was Used
Thank you for posting and for being a My Best Buy™ member.

My Order was cancelled

Order Number: W4*****504
May i know why the order was automatically cancelled?
<Edited By Host>

This is a user to user forum.
No Apple here.
We can not answer any questions about your order.
Call apple.
http://www.apple.com/contact/

Production order confirmation cancellation with auto goods receipt

Hi expers,
I've got a production order using backflush and Auto GR for last operation(Control Key with Auto GR Tick). After the confirmation operation had been done,the end user cancelled the goods receipt using T-code/MvT:MIGO/ 102 by mistake,and then using T-code CO13 cancelld the confirmation.Now the delivered qty of the production order is negative, the material document generated by using MIGO/102 by mistake can't be cancelled, i also tried to do a migo with 101,the abap program dump. the production order can not even be viewed by using CO03.The ABAP program dump.
Any help would be much appreciated!

Here is some of the dump message:Runtime errors DYNPRO_FIELD_CONVERSION
Short text Conversion error .
Error analysis
The program has been interrupted and cannot resume.
Program "SAPLMIGO" attempted to display fields on screen 0200.
An error occurred during the conversion of this data.
How to correct the error
There was a conversion error in the output of fields to the screen.
The formats of the ABAP output field and the screen field may not match.
Some field types require more space on the screen than in the ABAP
program. For example, a date output field on the screen requires two
more characters than the corresponding field in the ABAP program. When
the date is displayed on the screen, an error occurs resulting in this
error message.
Screen name.............. "SAPLMIGO"
Screen number............ 0200
Screen field............. "GOITEM-WEMNG"
Error text............... "FX015: Sign lost."
Other data:

The money was transfered for 3 times but the order was canceled.

Hi All, Apple,
I have a very serious problem happened. Last night I tried to print my book from iPhoto book purchase. But every time I tried to upload the book, it said a error happened when uploading your book. I tried many times but failed. Then I could only click cancel order button. I tried 2 times last night and 1 more time this morning.
This morning I tried to check out my bank balance. I found out I was taken 27.58 pounds for three times. I want to know what happened?
1. why I cannot print my book?
2. Why my money was taken like this?
Can you give me a expaination?
Thank you very much

Is this iPhoto section? Am I putting it in a Book, Card, Calendar & Print Orders categories? If yes, I am doing the right thing, ain't I? If you think this should be here, where should it be?

My imac order was cancelled no notification

I really want to know what happened and if I can get this fixed. For no reason my customised 27" iMac order has just been cancelled in the online store. I've received no notification it was going to happen and no email.
I've already purchased like $400 of other crap that's now sitting at home waiting for an iMac that's apparently cancelled. What do I do? I don't wanna go back to the back of the queue.

It is a User to User support community. Disregard the post above as he must be having a bad day.
You'll need to call Apple to find out what the problem is.
Ethelia wrote:
I thought this was a support community.

My order was canceled with no refund

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