My phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to the iTunes store???
My new phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to iTunes Store???
Just because there are bars showing doesn't mean you are connected to the Internet. When you try going to the iTunes store, does the error message say anything about not connected to the Internet. If so, that's the problem. However, if you can successfully get to a web site in safari, then you do have a connection. In this case, are you sure you are using the right ID and password for the store?
Similar Messages
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Can anyone help me? my ipod touch says it is connected to wifi, but it won't run anything that uses wifi like safari or itunes, and I don't know how to fix it
You didn't indicate if it ever worked. If it NEVER did, the problem could be caused by a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
regarding my iphone 3g and ipod 4 when i try to update my apps or buy using my devices my user name and password box comes up put my password in and it seems to start but then i get a message reading cant connect to the itunes store any suggestions
https://p10-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/iForgot?
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I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.
Hi meekboy3,
Thanks for visiting Apple Support Communities.
You may want to try restoring again after placing your phone into recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
i have a song that wont download that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000
I just posted a possible solution here - https://discussions.apple.com/message/17908124#17908124
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I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??
never mind. i think it just makes you review the information -- it looks like you have to click through everything.
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I live in South Africa but i'm currently on holiday in the Uk. I'm trying to update my apps but it keeps telling me, "i'm not registered in the South African store" and i wont let me update apps - like my banking app which is necessary at the moment. Please Help?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!
Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!
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My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?
Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock -
I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?
See this post.
tt2 -
when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
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I had instagram but it keep saying waiting so I stop it on the App Store and now it's not popping up at all
Hello LilMimi,
The article linked below provides some useful troubleshooting steps that can help resolve this issue.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Cheers,
Allen -
i was trying to set up a brand new airport express and it keeps telling me that it cannot authenticate the base station.
so what do i do ?Hello curtcain,
Congratulations on your new AirPort Express! It sounds like you are trying to extend your wireless network with your new AirPort Express, but you continue to get the error that your base station cannot be authenticated.
I recommend following the steps in the article below for the issue you described:
Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)
http://support.apple.com/kb/HT4259
Thank you for using Apple Support Communities.
Best,
Sheila M.
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