My phone is stuck in the recovery mode and iTunes is saying that it is unable to continue with the activation

I dropped my phone and it needed restoring and my partner did the reset but it just went into recovery mode I now can not connect it to iTunes as it is saying unable to continue with this activation. Does anybody know what I can do to fix it?

Restart your phone by holding the power/wake button and the home button for 10 - 15 seconds

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