My phone keeps dropping calls and texts?

Every time I try to make a call it says call failed,for the texts it says not delivered?

I am getting the same problem. DId you talk to customer care regrading this?

Similar Messages

  • My Maxx HD keeps dropping calls and always has very little signal

    My maxx hd keeps dropping calls and always has very little signal.

        AngelMunoz2011,
    I am sorry to hear about your troubles with service on your phone. We definitely want to make sure that you are always receiving the best service options. What zip in general are you having the most trouble in? How many bars of signal are you typically getting?  Could you try clearing the cache on your device http://vz.to/KRifEf and also try removing/reinserting your 4g sim card. We are here to help, so please keep us updated.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport

  • My phone keeps dropping calls what can i do to fix this?

    My phone is dropping calls, and having trouble downloading apps over the 3G.

    The first thing I'd try is resetting the phone. Press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. The iPhone 5 also has a sleep button replacement program. If you have one with the bad button that may also be causing the problem.
    https://www.apple.com/support/iphone5-sleepwakebutton/

  • My phone keeps dropping calls.  The phone reads call failed!

    my phone keeps dropping calls.  The phone reads call failed!  (as this is how I find out where I am working each day.  I am losing money Help!)

    Settings > General > Reset > Reset Network Settings
    If the issue persists, contact the carrier.

  • HELP!! My iphone 6 keeps dropping calls and I have a verizon extender

    Hi,
    My iPhone 6 my Carrier is Verizon my iPhone 6 has been dropping calls I think it’s only when I’m home and also we have a cellphone booster aka Verizon Extender and it does connect to that also but when someone calls me it connects then drops right away and then I try right away to call them back and then the call goes though. I have tried a hard reset on my iPhone 6 I have tried just by turning on and off the airplane mode and I have tried resetting the network settings which I just did. I thought of maybe doing the part when you take your sim card out and put that back in but I have not done that yet! I don't know what to do if this keeps happing it is really annoying! Can you please help me! Thanks Also I have looked online of how to fix it but have not come up with anything yet
    How do I stop my iPhone 6 from dropping calls?
    Also
    my iphone 6 keeps dropping calls and I have a verizon extender and it says that my iphone is on it but it is not working and I have either 2 or 3 LTE bars.
    Thanks

    Contact the carrier to troubleshoot the issue.

  • Phone keeps dropping calls...

    My phone drops call all the time now...
    How do I go about getting this phone changed out.  I purchased the insurance.  

    We would need to troubleshoot your phone and access your account to determine want is causing the dropped calls. If you are still having issues with dropped calls, please contact us at 800-922-0204 or send us a private message. Please include your name, mobile number, and contact information.
    Thanks
    John B

  • After updating to ios7 my 4S keeps dropping calls and having a bad connection?

    I recently received a refurbished "like new" 4S from Verizon, which was working fine until I did the ios7 update.  I did a network reset and that didn't help, and then I did a hard reset and still the same problem.  Is this a phone issue? or a Verizon issue? I've heard of other Verizon customers having the same problem.  Everytime I make a phone call I have bad connection and then the call just drops.  In places, I used to have a 5 bar signal, I now have 2. What else can I do to fix this?  

    reset all settings
    settings-general-reset-reset all settings
    now reconnect to wifi
    settings- wifi- click network name- enter password - join
    if issue persists back up and restore as new via iTunes
    Peace, Clyde

  • My Razr maxx hd keeps dropping calls daily no matter where I am. How can I fix this?

    This phone keeps dropping calls a few minutes in most of the time. I am tempted to tossing this phone out and switching to iPhone but I loved the droids since the beginning. This has been happening for the last year and now I am tired of it. This phone needs help...

        AngelMunoz2011,
    I am sorry to hear about your troubles with service on your phone. We definitely want to make sure that you are always receiving the best service options. What zip in general are you having the most trouble in? How many bars of signal are you typically getting?  Could you try clearing the cache on your device http://vz.to/KRifEf and also try removing/reinserting your 4g sim card. We are here to help, so please keep us updated.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport

  • Iphone 5 keep dropping calls, after installing new software

    since instaling new software, my phone keeps dropping calls, with message call failed.....

    Hi Ricardo Jame,
    Here is an article for you that will help you troubleshoot this issue with your cellular data connection:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I have a problem with my iphone 4s i have a new sim card from virgin but the problem is still happening it drops call and says that i am unavalable wont always send texts is there something wrong with my phone ?

    i have a problem with dropping calls faild text and poeple cann`t ring say unavailble

    what did your carrier say when you reported the issue to them?

  • Phone Dropping calls and disappointed in Verizon

    Very disappointed in Verizon Wirelessly. Over the past year my phone has continuously dropped calls. It's getting worse and worse. I went from have decent service  3 years ago to only being able to talk in my bedroom and kitchen over the past year. over the past six months I had to start going outside and now that's become a problem. Even in the town I live there are now many dead spots. 90 percent of my calls drop a day. at times phone won't even ring Some calls and text don't even come through until hours later. People are thinking that I am ducking thief calls, and I'm tired of explaining the situation to them. To make matters worse I have contacting Verizon several times over the past year only to be given the run around. I've been promised help but nothing. some were supposed to call me back with a solution but nothing. I was told a tech was coming, never saw them. I was told to buy a network extender almost 300.00 dollars, but why should I have to pay for this when I'm alrwady paying you every month. I tired of giving Verizon the benefit of the doubt, but I'm close to leaving them and taking many in my community with me, cause im not the only one suffering. Verizon step it up and give me what you promised "the most reliable service in America"
    oh and yes I have powered off phone, reset phone, replaced phones 3 times. I've done it all. So once and for all please HELP!!

    I am very disappointed at Verizon.  I am very very angry right now.  I called their customer service about getting a second line on my account and asked them if they had a return policy or if the device is lost or stolen would I be liable.  Both customer service reps that I spoke to on the phone both said that I would be able to stop the service as long as it was within the 14 days of purchase.  The only money I would not get back would be the money that I would have paid for the telephone, the activation fee and that is ALL.  I was going to take the risk and do this and ofcourse we would have to purchase the insurance.  But I even had the second customer service rep verify with her supervisor that if the phone was lost or stolen that we could stop the service and would not be responsible for anything more and the two year activation would be stopped.  She put me on hold and verified it and came back and said that I was correct and that that was true.  So I told her then I will go ahead and go to a verizon store and purchase a phone.  When I got there, I was told that it was NOT true.  I asked them to open the conversation from customer service and they did and he saw it, but the supervisor at the store would not let me see it.. as if it is a BIG secret.  If they can't be honest about it in the beginning then imagine how they are going to screw you in the end.  I finally had to walk out and I am so so so disappointed.  I want to cancel my existing service, but they have everyone by the balls... and they now it.  Something has got to change... Government, NOW it's time to get involved.  Anyone with me... say HEY!

  • Can you turn off phone calls and texts??

    I am traveling to Buenos Aires from the United States for a minimester.. I called my cellular carrier and they do not have a plan to save me money in regards to phone calls and texts. I have the app What'sApp so I can use a data plan they offered me to keep in contact while I am way, however I am still afraid of racking up charges in texts and phone calls. Is there any possible way to turn off phone calls and text and strictly use the data plan they have given me?
    I have the iPhone 5. Thank you.

    FYI, that won't work. AirPlane disables all radio communications.
    The best way to do this is to divert all calls.
    Go to Settings
    Phone
    call forwarding and switch to O
    Type in your carriers default voicemail number. Because it is the default number for voicemail is an exception in their list you won't be charged for the diversion.
    remember to switch this off when you get back.
    Then go to messages turn off send as SMS and MMS.
    That should avoid most of the charges. Its inevitable that you'll get some but hopefully if you're careful it will be minimal.
    Have you thought of using a local sim while you're there, you're iMessage will still work and your home SIM and account will be inactive so you won't get any unforseen chardges?
    Good luck

  • Dropped calls and no service in my house...why am I even paying a phone bill?

    I've been a Verizon customer for probably around 6 or 7 years now. I've had plenty of different devices and was always happy with my phone. A few years ago, service started to get horrible in my house. I would barely get service and my phone would drop calls. I have spent hours over the past 2 years on the phone with reps. Some were very helpful, and some were very frustrating. I have put in service tickets and even changed out my phone to try to get better service. Let me also note that AT&T customers get perfect service inside of my house. I don't even want to hear the excuse that Verizon doesn't guarantee service inside of a building due to building materials. The last time I checked, I didn't rebuild my house in the past few years with new materials. I use my cell phone for business when I'm at home, so it is extremely important that it works inside my house. I put my most recent service ticket in almost 2 weeks ago and there is STILL no resolution. I also won't accept if the only resolution is me buying a network extender.. I'd rather pay an early termination fee and leave before I'd ever spend money on another Verizon device. I have had 2 reps in the past week tell me that they would call me back and I never hear anything. I also have been told that they would resolve it by a certain date, only to find out that now they are saying it's going to stay open until they can figure it out. I rely on my phone for work now more than ever since I recently starting working from home, so how can I accept the fact that I am waiting around and paying for a phone that doesn't work when I need it the most? For all of my trouble, they offered me a $20 credit on my account. I shouldn't even use the word "offered" because I was the one who mentioned that I should be reimbursed for my time. I'm so sick of wasting my time on the phone and I am truly disgusted with Verizon. As a long time customer who has spent thousands of dollars over the year paying for Verizon service, I would expect to be treated much better than this.

    I am not in the same boat, Verizon works absolutely everywhere I go and I am super happy with the service. If the service started not working however, and I got no resolve, I would just cancel it and switch providers. No point in paying for service you can't use, especially where you live.

  • I can make calls and send text messages on my new iPhone 5, but incoming calls and texts still go to my old (non-Apple) phone. Is this a problem with the phone set up, or is it a problem with my old carrier or my new carrier?

    I can make calls and send texts on my new iPhone 5,  but all incoming calls and texts are received by my old (non-Apple) phone.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • How do I block calls and texts on a prepaid phone?  Says service unavailble when I try to do it through VZW

    How do I block calls and texts on a prepaid phone?  Says service unavailble when I try to do it through VZW

    bathgate69, sorry for this inconvenience. Which make/model phone do you have?
    For your convenience, you can also reach our Prepaid customer service department at 888-294-6804 for help, as well.
    LasinaH_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Maybe you are looking for